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Customer Ratings & Reviews

Lockly - Secure Pro Bluetooth Deadbolt - Satin Nickel-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 32 reviews

  • 20%
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97%
would recommend to a friend

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Customer ratings & reviews

Page 1, showing1-20 of 29 Reviews mentioning:
locking
  • Rating: 4 out of 5 stars

    Smart lock with many features

    Posted
    DSPARKA
    • Tech Insider NetworkTech Insider Network

    Installation: I believe for my door the installation was easy because I was replacing a deadbolt lock. It took me about an hour because I took the LOCKLY secure pro off a few times to troubleshoot an issue with the lock and unlock. I've to admit I was trying to install the LOCKLY secure pro before thoroughly reading the installation manual. I missed >the hold the program button while inserting the last battery< which is probably one of the most important part of the install. My door also had a door lever so I had an extra hole in my door. To fix that I found a matching lever from my local hardware store which cost me an extra $30. I purchased one without a lock to make the LOCKLY secure pro convenient and free from any other lock. @@@@@ see my pictures for the finished installation with the matching lever I purchased. To get the complete usability of the LOCKLY secure pro I recommend that you also install the secure link hub, wireless door sensors and the LOCKLY app. Features I like: Fingerprint access- I don't need a key or a passcode any longer because I can now use my fingerprint to get in my house. I can also give up to 99 individuals fingerprint access. LOCKLY app- I can give passcode access to individuals anywhere at anytime and can revoke their access whenever I want. I no longer need to make copies of my key or leave keys with individuals. Log and notifications- Now I've a date, time log of anyone entering that door after I grant them access. Auto lock- I've an added peace of mind now knowing that my door is locked every time it's shut because of the auto lock. Pin Genie- The touch pad always shuffle the buttons to make it impossible for lurkers to manipulate a code. The features listed above are my favorites but there are plenty more features that will make this smart lock meet the needs of many. Appearance and quality: The lock looks great on my door but you may need to be creative with touching up your hardwares and paint to enhance the look of your front entry. I've been using this for only a few days but so far it's functioning perfectly and also seems durable. Review conclusion: This is probably one of the best smart lock in the market because of all the security measures that are put in place to help keep us safe and secure. LOCKLY went as far as having the patent pin genie that scrambles the buttons every time you enter a passcode so the code never looks the same. I enjoy having the LOCKLY secure pro because of the features but I'm taking 1 star away only because I think they should include an optional lever with any deadbolt purchase. I will still recommend this to anyone looking for a smart lock because everything else is great. If you are interested in knowing more about my experience please ask me with a comment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Robust and Feature Rich Lock

    Posted
    DaveW
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    The Lockly Secure Pro Deadbolt Edition is the latest smartlock from Lockly. It boasts 5 ways to unlock your door while being more secure than its competitors. This lock is actually more of bundle of their current Secure model paired with their Wi-Fi Hub. The Secure Pro brings this bundle together - and saves you about $30 in the process. I swapped my 1st gen Kevo out for the Lockly to see how I would like it, and after a few weeks I will not be going back to the Kevo. The Lockly is here to stay. Design From the looks department the Secure Pro certainly looks and feels premium. My Secure Pro Deadbolt has the Venetian Bronze finish, which looks fantastic. The lock comes with 2, Type 97 6 pin keys - slightly more secure than standard 5 pin keys. The front keypad display blends nicely with the outer housing and has a nice fit/finish. The display itself is plenty bright and clear enough to see even in bright daylight. It's certainly responsive enough for my tastes. The display is resistive (like your smartphone), so you might have to pull off your gloves in the winter time if you are punching in a code. The code display has 4 circles, each with 3 numbers, displaying 0-9. This means 2 numbers will be repeated in the pattern, and the pattern shifts/jumbles after each code entry. This makes you lock secure because no one can reasonable peak over your shoulder to figure out what numbers you pressed. This means nothing though if your keycode is easy to guess - I'm talking to you 1234 or 1111 etc. code users. The fingerprint sensor is located on the right side of the lock. The lock can store up to 99 prints. I scanned all of my fingers, since I never know which hand or finger will be free. I was very excited about the fingerprint reader because I've small kids. Remembering a code or carrying a key is difficult to impossible to rely on right now. Unfortunately I couldn't get good scans on their fingers to get them registered with the lock. In the manual it states that the fingerprint reader is designed for users age 12 and up due to the size of their fingers and how much your print changes as a little kid. Not a big deal, but I'm kind of bummed on this one. The outer body of the Secure Pro is hefty and feels very well built. The lock comes with 2 options to mount - using double sided tape or drilling another hole in your door and adding a support anchor. I went with the tape for now, and unless I've issues that's what I'm going to stick with. The finish really is quite nice and matches well with the Kwikset knob I bought to go with it. The interior portion of the lock is a fairly benign looking box. It has the same finish as the exterior, but this portion of the lock is made of plastic making the texture feel different. The knob to lock/unlock turns easily, and there is a switch to disable the front keypad if you don't want that option available. The lock connects with Bluetooth directly to your device or over a cloud connect when paired with the Wi-Fi hub. Unfortunately for me I was unable to connect my phone to the lock via BT. I've an LG V20 running Android 8.0. My phone has no problem connecting to other BT devices, just the lock. I was able to connect to the lock with an old ASUS Android tablet I had, and soon I had the lock setup how I wanted. Once it was connected to the Wi-Fi hub I could connect my phone via the cloud to the lock. The BT issue could be app related or some oddball hardware interaction. Either way, not a dealbreaker since I've the cloud connection, and I will replace my phone in the near future. I couldn't connect my phone to my Kevo either (not a supported device), so it'sn't an unfamiliar issue to me. Features There are a couple of features that I'ven't already mentioned. First of all is the auto locking feature. By default, the deadbolt locks itself 30 seconds after unlocking. In the app this can be adjusted up to 5 min or off. I set mine to 5 min, but I usually lock up right as I'm leaving. The lock the door from the outside, just tap at or swipe across the screen. Through the app you are presented with a whole list of settings and status messages. If you install the door location sensor the app can tell you if the door is open/closed and locked/unlocked. Without the position sensor you would only know the status of the lock. The Secure Pro comes with a few extra features over its non-Pro brother. This is mainly due to the inclusion of the Wi-Fi hub. The hub allows remote monitoring and control of the lock from anywhere. Like the position sensor mentioned above, you can access this data through the cloud app. With the hub you can also use Google Assistant or Alexa to ask about the status of the lock or control it. If you disable auto locking, the voice control can be really useful if you are off in your house and need to lock/unlock. Even with all of the access redundancies, you can still find yourself left outside if the unit's battery dies. As long as you can grab a 9V battery you can touch it to the contacts on the underside of the lock body to jump start it and get you inside with your choice of access. I will probably not need this since I would always have the keys, but would be useful for renters or guests who don't have the keys available. This may not be a widely used feature, but it shows their design team was really trying to cover all of their bases. Interactions As far as day to day use goes, I almost exclusively use the fingerprint reader to unlock. The reader is very responsive, and I've only had issues when my hands are wet or dirty. Once they are dry/clean then it unlocks right away. It's almost as sensitive as the reader on the back of my phone. I use the code when my kids are there so they can eventually learn it. I've unlocked over the internet 1 time, which was super useful in that instance. I could have given out the code or generated a guest code, but unlocking it myself was easier since I was already getting into the app. I've unlocked/locked the door using my google assistant. My house isn't really big enough to use this, but I can see this being quite useful in a large house. To unlock, I've to provide a pin code to my Google before it will send the command. That keeps someone from shouting outside your house to tell a Google Home device to unlock the door. Thoughts The first thing I found odd about the Lockly Deadbolt was the use of the Type 97 keys. I initially thought they looked bigger than usual (I was right - 6 pin vs 5 pin). When I went to get a new front doorknob to match the Secure Pro's finish, I was unable to buy a knob or handle that used Type 97 keys. The only ones that did were commercial style handles that are in no way meant for residential front doors or large (and pricey) handle/pull sets that can't be used with my door or the Secure Pro. I'm now resigned to carrying 2 keys on my keychain, whereas before I had 1 key for my whole house. This is truly a first world problem, but nonetheless still an annoyance. Installation was pretty easy for me. I just got done replacing all of the knobs inside my house, and I've replaced and fiddled with deadbolts plenty of times. With that being said, follow the instructions. I knew pretty well was I was doing an I still followed along just in case. There are a couple of areas where you will be glad you did - torque bar position and battery installation procedure. Once you sync a BT phone or device to the lock, you have to use the connected device to handle all of the fingerprints, passcodes, etc. Prior to syncing you could enter passcodes and fingerprints using the touchscreen and the program button on the inside portion of the lock. I would suggest pairing a device just to get the most benefit out of your lock, but you can certainly use it with a paired device. Using the position sensor was tricky for me. My door sits further in the pocket and I've trim running around the threshold. This presented a problem for me since the sensors couldn't really line up due to the door depth issue. I decided to use the leftover double sided tape to build up the door mounted sensor to match the stationary sensor mounted to the trim. Not the most elegant solution, but it works for now. I will make something better in the future. When I contacted Lockly support about my phone issue, they were awesome. They really put in a lot of effort helping me troubleshoot, and even went as far as sending out another lock to rule out a hardware issue with that first lock. Customer service can make or break a new product, especially in the IoT world, and here Lockly did a superb job for me. Overview The Lockly Secure Pro is a truly great smartlock. It has 5 ways of allowing you access to your home all while keeping them secure. Even with my phone issues, I'm very happy with the lock. It's a robust design that seems to be built for long term use. The breadth of features is excellent, and really has something for everyone. The use cases for this lock are numerous from personal use, to rentals, to large family households, and so on.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A very versatile WiFi deadbolt

    Posted
    Zunderwood
    • Tech Insider NetworkTech Insider Network

    This unit is my first attempt at automating entrance to our front door. The Lockly Secure Pro Deadbolt offers a number of different methodologies to use, including fingerprint access. The Lockly App, which I downloaded from the Google Play Store, is used for making security-level changes. Installing the Lockly Deadbolt took a bit longer than I had expected. The installation instructions recommended downloading an app called Bilt, which is an interactive tool that walks you through the installation process. My mistake was using Bilt on my phone at the same time as the Lockly App, also on my phone. If I were to do it over, I would run Bilt on my laptop and the Lockly App on my phone. My problem was flipping back and forth between the two apps caused me to lose track of where I was during the installation. Not a big deal, but I found it distracting. The Lockly App has four options at the bottom of its main screen. They are Control, Log, Access, and Setting. -------------------- CONTROL: The Control option has several features. Among other things, it shows the battery level of the four AA batteries installed in the unit. I didn't see it written anywhere but I'm hoping that the unit'll send out a heads-up alert whenever the batteries hit a low-power level. This might be written up somewhere, but I don't remember having seen it. I understand that when the battery is low that an indicator shows its low-battery status on the keypad screen on the front of the unit. Also on this screen is an icon at the top left that looks either like a Cloud or a Bluetooth connection. The Cloud indicates that you are connected to the Lockly Deadbolt via an internet connection. Tap the cloud icon and it changes to a Bluetooth icon. You'll need to know this because a number of functions require you to be connected by Bluetooth to make changes to the lock. For instance, I had to change it from Cloud to Bluetooth in order to change the physical name of the lock. Using a high-level of skill and awareness, I named our front door to be "Front Door." Clever, huh? This 'Name' is how the app (and Google Assistant) distinguishes one lock from others if you have more than one installed. LOG: The Log tracks all activity on the Lock, like the fact that the lock was unlocked or locked. If you set up a special login for someone, then it'll record that that person unlocked or relocked the deadbolt. ACCESS (Access Code): Access is the app function that allows you to set up new users. There are Trusted users, Guests, and One-Time access. Trusted Users are stored in the system long-term and are removed only when you act to specifically remove them. Guests are added allowing you to specify how many days, weeks, or months their access will remain available. One-time Access, as the name implies, will create an access code for one-time use only. ACCESS (OAC [Off-line Access Code] Users): This option works by creating a special login code, one that you'll text or email to a specific individual. Using this code, which is in the format 9999-99999, the individual will gain access by using the keypad on the exterior side of the door. It goes like this: Enter the code, press the Enter key (which looks like a fingerprint), enter the code a second time, followed by the Enter key, and the door unlocks. Like the Guest option above, you'll need to specify a Start and End Date/Time that the 9-digit code will be active. When a user's OAC access is set up, the Lockly App generates a message that can be sent to the individual with information about their 9-digit passcode, and instructions on how to use the exterior keypad. I did a test run and created a new OAC, then texted the message and 9-digit code to myself. When ready, I'll forward the message to the intended person. ACCESS (FINGERPRINT): The Lockly Deadbolt has a fingerprint scanner on the side of the unit. Using the app, select the add fingerprint option to start the add process. The user will be prompted to select a specific finger and to press that finger against the sensor six times. The instructions state that the selected finger should be placed on the sensor at different angles to ensure that the fingerprint is fully scanned. If any of the six scans are unreadable, the fingerprint will not be added to the database. This was a very easy process and was very similar to adding my fingerprint to my Pixel 3XL phone. According to the manual, this unit has a capacity of 99 different fingerprints. ---------------- This Lockly Deadbolt came with a WiFi Hub and Wireless Door Sensors. The Hub consisted of a small wall charger and communication module. This combo lets you Lock, Unlock, and monitor the smart lock remotely. The instructions require that the Hub be no further than 10 feet from the deadbolt. I've the Hub in a room adjacent to our front door, but still within 10 feet from the lock. And it works just fine. The Wireless Door Sensors I mentioned earlier will let you know the current status of the door, such as if the door is securely shut or still open. Each time the door is opened or closed you'll get an associated message reflecting the new status of the door. I'm a heavy user of Google Assistant and the Lockly is nicely integrated. As such, I'm able to check the status of the Lockly by asking Google Assistant "Is the front door locked". I can do this from anywhere, at any time. Or I can issue a command "Lock the Front Door" or "Unlock the Front Door." Unlocking the door is slightly different from locking it. When set up initially in Google Assistant, you'll need to declare a 4-digit passcode for the unlock process. So, tell Google Assistant to "Unlock the Front Door,", it'll then prompt you to verbally state the 4-digit passcode. I'm not entirely sure how I feel about having to state the passcode out loud since I think it makes more sense to type in the passcode. Just saying. The Auto-lock feature is a nice one to have. Essentially, it has a timer to auto-lock the door with a timer range of 5 seconds to 5 minutes. Or it can be disabled entirely. In the event you let the deadbolt completely run out of battery you can hold a 9-volt battery to the bottom of the deadbolt to provide short-term power. Don't worry about polarity as the Lockly automatically detects battery polarity. So, hold your 9V battery in place against bottom of the Lockly to temporarily activate the screen so you can enter your appropriate access code or fingerprint. Once unlocked, it makes sense to replace the internal batteries immediately. Additionally, two physical door keys are included in the kit for your use. All in all, I'm very impressed with this unit. It more than meets my needs and then some. The only complaint I've fielded is how bulky the unit is on the inside of the door. And with our front door being white and the deadbolt dark in color, the color differences are apparent. Wouldn't it have been nice if different color shells were included for inside use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Essential for your smart home!

    Posted
    tmcgo510
    • Tech Insider NetworkTech Insider Network

    Since smart home devices have hit the market several years ago, I have been searching for a smart lock for my home that would fit the bill for everything I was looking for. I wanted that lock to be easy to use, but I also wanted that lock to ensure the wrong person cannot access my home. Then came Lockly! Let me start off by saying that this may just be one of my favorite smart home devices. It offers so many different, convenient features, all in a very well finished package. The lock comes well packaged with everything you need to get it up and running and to get the lock placed on your home network (with the wifi bridge). The instructions are very detailed and, in my opinion, easy to follow. I removed my old "key only" deadbolt. The Lockly deadbolt fit in the hole that was already existing in my door. However, the lock does come with a template just in case you needed to drill a hole in your door. The only adjustment I had to make was to the deadbolt latch itself (due to my door thickness) which was very simple and outlined in the instructions. The two halves both have an adhesive strip on the back of them which adds stability to the lock and also prevents you from having to drill an additional hole in your door. I found the lock to be completely stable using the adhesive strips. After inserting the two halves together and screwing them together, all that was left to do was to add the batteries. At that point, make sure you follow the instructions, as you are supposed to hold down a button prior to placing the 4th battery in the unite. The lock powered right up and performed a self-check. After that, all that was left to do was to set up the lock with my phone app (I have an android). The lock can either connect to your phone via bluetooth or wifi (if you have the wifi bridge). The instructions walk you through the entire bluetooth and wifi setup process. The wifi bridge features an added door sensor that must be installed to allow the app to know if your door is closed. This will show you, when you access the deadbolt remotely, if the door is both closed and locked. Using the android app, my phone sensed the lock immediately with no issues. From the app I am able to control the lock remotely (with the wifi bridge) or on site with bluetooth. I can issue permanent and one time use unlock codes, as well as program finger prints for different users to unlock the lock. I can see a history of how the lock was unlocked and what code or fingerprint was used. The lock also features, what I think, is the best touch screen on any smart lock on the market. When exiting your home, all you have to do is touch the screen and the lock will automatically engage. If you in a hurry, this is a great time saving feature. The lock also has an "auto-lock" feature that will automatically engage the deadbolt after a set amount of time if the feature is engaged. The lock features four circles where the numbers are located. Every time the lock is used the numbers change location on the touch screen. This is a very cool added feature for additional security of your residence. The lock comes with two keys for use of the traditional lock/unlock feature as well. The deadbolt has a cover that slides over it that protects the lock from weather. The lock is normally powered by 4 AA batteries (included in the packaging). In the event the batteries run dead, the lock has two poles on the front bottom that allows you to place a standard 9v battery against them. This can power on the lock to allow you access if power is down and you do not have a key. This lock can be integrated with other smart home features, like Alexa! I am able to ask Alexa to lock up my home for the night and she can engage the lock for me. She can also unlock the lock but that requires an additional code voiced to Alexa before she will unlock the deadbolt. This lock has added so much convenience to my life. Just the other day, we had some friends from out of town come to our home and we were not there yet. I quickly opened my Lockly android app, unlocked the door, and they were able to enter my home so they did not have to sit outside and wait on me to get there! I feel this lock packs the most features for the best price and I feel it is safe and secure. Get a Lockly deadbolt, you won't be disappointed!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Secure, Easy, Flexible

    Posted
    gadgeTT
    • Tech Insider NetworkTech Insider Network

    Pros: * Solid construction. @@@@@ Easy to install and set up. @@@@@ Flexible use; Bluetooth, WiFi, fingerprint, PIN code, physical key, etc.. @@@@@ Comprehensive app. @@@@@ Great battery life with emergency backup option. Cons: * Fingerprint sensor on side is not easy for left hands. @@@@@ Cannot easily see lock status visually from inside. This deadbolt replacement lock is seriously well-built. While not simple to install, it was as easy as could be expected with the provided instructions, videos, templates and even labeled bags of parts. Installation was what would be expected for any similar replacement of an existing deadbolt with a new one. There are 3 major parts to set up; the lock itself, the magnetic door sensor and the WiFi hub. Only the lock is required, but the rest of the stuff enables app control and the ability to know whether the door is open or closed. Setup of the WiFi hub and the door sensor are done with the assistance of the app since both are useful only if you're going to use the app or integrate with voice assistants/home automation. Once everything is set up, the lock works great! You have 4 way you can lock/unlock the door: 1. PIN Code: The PIN code option is this lock's most unique feature. Most keypads get either worn out or have rub/dirt patterns for the digits that are used most often. Potential thieves can sometimes decipher your pin code just by looking at what numbers are dirty or worn out as those are used most often. Some even spy on you when you're pressing the digits and thus can see what buttons you're pressing to learn your code. That's where Lockly is so great! The buttons you press are on-screen (easy to clean and won't wear out) plus they randomize their positions so spies can't figure out your code just by watching. 2. Fingerprint: Not unique to Lockly, but still well-done and convenient. Tap your registered finger on the reader pad and the door unlocks - that's it! During setup of this feature, you can name your registered finger and that name is even shown in the logs for how and when the door was unlocked! 3. App/Voice control: You can lock/unlock via the app or if you set it up; via Alexa or Google integration. 4. Key: If the above fails or you're just feeling old-school, you can use the provided metal key. No fun, but works even if the batteries are dead. Speaking of dead batteries; if the batteries do die and you don't have the key handy, just find a 9V battery and touch it to the terminals under the lock (on the outside of the door) to give it enough of a charge to unlock with any of the other methods. Once inside, you can then swap out the AA batteries. There really are only two minor suggested improvements I have for this near-perfect lock: The fingerprint sensor is on the right side of the lock. While this is fairly convenient for unlocking with your right hand; not so much for your left hand. I'd be happier if they moved the sensor to the top (and slanted down toward the front to keep any water from pooling on it). The app is useful for knowing when the door is locked or unlocked. If you're inside, it's sometimes just faster and more convenient to look at the thumb latch on the inside of the door. If the latch is vertical, the deadbolt is locked; if horizontal - it's unlocked. This would be a lot easier if there were any visible contrast between the latch and the inside part of the lock. As it's now; both are the same color so it's nearly impossible to just look at the inside part of the lock to determine if it's locked or unlocked. Otherwise, everything is rock-solid. The app works reliably, the features are easy to use and very flexible, and the lock itself is solidly constructed. This lock may be overkill for some; but most will appreciate its many features.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best smart lock for your home

    Posted
    Santy41
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    This smart lock is all you need to complete your smart home gadgets. Everything about the Lockly Secure Pro Deadbolt Edition smart lock is awesome, from being able to monitor and control my door through the Lockly app, easy and secure access via the secure digital keypad, fingerprint sensor or with the two keys included ,also it is nice to being able to share access codes with family and friends. The deadbolt was easy to install ( if you're replacing a current deadbolt) , no tools necessary , just a screwdriver, unless you want to drill a hole on your door for extra secure and stable installation on your door, but not necessary since it comes with a really strong 3M adhesive on the back of the deadbolt plates. There's a great app that Lockly recommended to help you install the smart deadbolt with a 3D video ( BILT App). One of my favorite features from this smart lock is that works great with Alexa, I can check if my door is locked by just asking Alexa, also you can get notifications on your phone in case your door is ajar or unlocked. Another great feature I like is how you can locked your door by just taping on the digital screen. What I like most about the Lockly secure pro deadbolt : Easy to installation Five different ways to unlock PIN Genie digital keypad 3D fingerprint sensor Easy to share secure access codes Alexa/ Google compatibility Long battery life Bluetooth and WiFi connectivity Beautiful Venetian Bronze finish Reboot button and a 9V battery emergency charging socket

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fingerprint scanner & Wi-Fi are key features.

    Posted
    dorkhead2
    • Tech Insider NetworkTech Insider Network

    Overall, I'm very happy with this lock. As a first-time smart door lock user, I'm very impressed with the quality of the hardware, as well as the app integration. The whole system is intuitively designed. And the app's interface is simple but useful. I don't think I would be as impressed with this lock if it didn't have Wi-Fi access. Fortunately, this version of the lock (the Pro version) can connect to the internet so the lock can be monitored and controlled away from home. Having the ability to remotely monitor the lock and door's open/close status really completes the lock's overall package. In terms of the actual locking and unlocking of the physical lock, the design couldn't be simpler. I found using the secure fingerprint sensor as the easiest and most convenient way to unlock my door. The lock also has a touchscreen display for entering "key" codes, which is just as easy to use. And its ability to scramble the keypad on the display (PIN Genie technology) really adds an extra level of security to the lock. Speaking of security, the lock provides multiple options for providing access, including a physical key. There are ways to provide online, as well as offline access. Online access allows the recipient of a keycode to use the Lockly app to open and close the door lock. Offline access doesn't require the recipient to use the app, or a phone for that matter. The company really did try to think of the many ways the lock can serve the needs of different users (home, office, renting out, etc.). One feature that is missing as of right now is the ability for the lock to automatically unlock itself as you approach the door. This auto-unlock feature would be useful if you're approaching the door with your hands full. However, this may be a feature added in the future. While reading from Lockly's help and support section, I found a posting from Lockly that stated they are working on this feature, but they don't want to release it until it's fully vetted and secure. The rest of my review is mainly geared towards a few tips and tricks I discovered while installing the lock. Overall the install is relatively easy if you're replacing a current lock or deadbolt. Lockly does provide very detailed and intuitive instructions on how to install the new lock. They even provide a link to a video if needed. My install took about a half-an-hour. I would have been done with the installation at that point, but I decided to remove my old strike plate and install the new one that came with the lock. I also used longer and more secure screws for the strike plate (3-inch #8 wood screws). I describe this further below. But first here are a few tips: When securing the bolt portion to the outside box, it's very important to align the box and lock properly. To do so, you can use the provided 3M sticky tape to stabilize both sides of the box. Please note that the tape is rather strong, which is a plus and a negative. It's a plus because the box will stay in place quite nicely while both sides are being attached to the door. It's a negative because if the box (both sides) aren't aligned properly, the bolt won't slide in and out smoothly. A small amount of force (pulling) is required to unstick the tape from the door in order to reposition the box. The nice part about the 3M tape is that the stickiness remained even after having to reposition the box a couple of times. Also, when tightening the bolt to the door with the provided long screws, it's important to tighten both bolts evenly (see red arrows in pic). By tightening them evenly, the bolt will slide more freely when locking and unlocking. This is important because if there's an obstruction with the bolt, the box's locking motor won't work properly. This is not unique to this lock; any door lock will encounter problems if it's installed unevenly. And finally, as mentioned above, I choose to install the larger door strike plate that came with the new lock. The strike plate is the metal plate/box/hole that the deadbolt slides into. I could have left my current strike plate in place, but I decided to chisel out a larger square, as well increase the size of the hole with a drill bit (see pic). This is where I also installed the longer more secure screws to increase the strength and security of strike plate. Four 3-inch #8 wood screws coast $1.50 at my local hardware store. Overall, the lock has been working well with no issues. Again, I recommend getting the version with the Wi-Fi access which includes the door sensors. It's nice being able to check the app while I'm away to see if my door is closed and locked. I also want to mention that the Wi-Fi version also integrates with Google Assistant and Amazon Alexa. I was able to easily setup the lock via the Google Home app to communicate with my Google smart speaker. I can give voice commands to check the status of my door, as well as ask Google to lock and unlock the door. Please note, unlocking by voice requires an additional pin that you select at setup for added security. Overall, I'm very satisfied with this lock.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So good, I bought a second deadbolt edition

    Posted
    TechBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I received a latch edition to review and while it didn't fit my front door perfectly, I enjoyed it so much I had to have one for my front entry door so I purchased the Satin Nickel Deadbolt edition. Some key distinctions between Lockly Secure versions, they are all compatible with the new Wi-Fi Hub, but the Secure is the base model with keypad and physical key. Plus adds fingerprint scanner. Pro has fingerprint and also adds the Wi-Fi hub. While its great Lockly made the Wi-Fi hub backward compatible with all 3 units, if buying new the Pro edition is the way to go without a doubt. So Lockly Secure locks with the Wi-Fi hub can control your lock at least 5 different ways, all of which are important but the two methods that are real game changers are the finger print reader and the remote/smart home controls enabled with the Wi-Fi hub. The fingerprint reader is the best method of entry for day-to-day usage but the remote access and lock/unlock is great in a pinch or emergency for guests, visitors and family members. Overall I think the deadbolt unit is the easier model to use and works great with existing hardware, but it does have some flaws detailed below: 1) If you leave your door ajar, after 30 seconds with auto-lock the bolt will extend even if the door isn't closed, meaning you need to manually close the bolt to close the door. It would be nice if the Wi-Fi door sensor prevented this from happening. 2) The inside door housing isn't satin nickel it is plastic, unlike the latch edition. It doesn't feel cheap, but its not as premium as the latch edition. 3) Hardware isn't universal. The deadbolt fit better than the latch edition which left holes everywhere, but its not going to be perfect for everyone. Make sure to check your hardware. The deadbolt fits perfect with my Schlage hardware. 4) Fingerprint reader is a problem for left in-swinging doors since it is close to the jamb. 5) Fingerprint reader isn't as forgiving as iPhone touch ID. I had to register my index finger twice to get some shifted imprints to register. Still, my wife and I love this device and its easily one of our most appreciated tech home upgrades!!! The only real limitations are which door you want to protect with Lockly and whether or not it fits the existing holes in your door. Installation was simple, about 15 minutes using the manual rather than Bilt app and another 10 minutes to enable everything in the Lockly app. I only needed Phillips head screwdriver but a flathead may be useful as well to remove existing hardware. While it is expensive, the functionality and convenience it enables is well worth the increment in price.

    I would recommend this to a friend