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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 62 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the Secure Pro Smart Lock's fingerprint reader for ease of access and convenient installation. The user-friendly app, remote access capabilities, and high-quality build also receive praise. However, some customers note the lock's larger size may not be suitable for all doors. Overall, the positive feedback on functionality and security outweighs concerns about dimensions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
  • Pros mentioned:
    Fingerprint
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Cool concept but challenging to install...

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door handle latch is very nice looking and you can tell by the weight that it is very well made. This is a bit of a con though as far as installing goes due to its weight. I can see a real benefit to all the features but installation is very challenging if you aren't an engineer or work in construction. The app has some good features and is easy enough to install but be prepared for the install process before you even get to setting up the app... It does have cool features like the numbers on the keypad randomizing each time so someone can't see smudges or fingerprints to guess your passcode. Having the biometrics for a fingerprint to open the door is also nice. Overall just not sure it is worth it for the price and hassle of installation but looks nice once installed if you can manage through it...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fingerprint

    Rated 5 out of 5 stars

    Lock is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is best. Nothing compares with this. It has fingerprint. It can lock automatically. It can send passcode for guests also.

    I would recommend this to a friend
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