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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 140 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the Vision Elite Smart Lock's superior camera quality, convenient solar charging, and excellent battery life as significant advantages. Many appreciate the ease of installation and the multiple access options, including fingerprint reader and keypad. The user-friendly app and enhanced security features also receive positive feedback. However, some users experienced limitations with the motion detection functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 140 reviews
  • Rated 5 out of 5 stars

    A WORKHORSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a work horse. 2 years later in the LA sun it works just like the day I set it up, I love it. Connectivity over a long distance, high quality, it just WORKS. Rare in this day and age.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lockly Vision Elite amazing door lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is amazing. It has many futures You can use a code, finger print and the phone in addition to a mechanical key. Also allow you to assign family members to be a trusted guests The battery last a very long time few months before you need to charge it. The look also is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A product that features many benefits

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most features are cutting edge. The biometric scan along with auto lock feature is amazingly convenient. Solar charging helps the battery life. Fewer things to worry. Would recommend adding more than one authorized user feature so yhe family can use and operate

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and works fantastic. I love the finger print access

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Incredible lock and camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does even more than expected. Easy to install and there is no setup with the app. Remote unlocking and temporary entry codes. So good! We love this lock and will most likely get another one for our lake house.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is wonderful, with all the features that you can imagine and no need for an additional camera. Its built-in camera is fabulous and usually has no connection issues either. Plus very aesthetically pleasing. Its a little pricey, yes, but I feel its worth it if you get satisfaction for adorning your home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Main door Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Lockly Vision before and battery consumed not last longer and the camera not focus right, after I installed LOCKLY ELITE, it was satisfying everything looks perfect with camera focus improved and coming with Lithium battery. Just need 20 minutes to installed it. Thank you Lockly Elite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is a good lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and easy to set-up I've had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely LOVE this lock. And more importantly my Wife loves it. works every time. the video is clear. the the fingerprint scan works every time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lockley smart lock. Super advance features, finger print sensor is flawless, love the rotating numbers, camera is great. I would highly recommend. P

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lockly vision elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to install even with two glitches contacted the one 800 number and they immediately came to the rescue. I love this product and I just started using it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Solar charging

    Rated 5 out of 5 stars

    Thrilled with LOCKLY and smart locks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, offers everything in one complete package

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this smart lock. The only issue is my storm door blocks camera. I love how it comes with a spare battery and is easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Solar charging

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock covers all your security needs. Love the solar panel no need for batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Solar charging

    Rated 5 out of 5 stars

    Good lock!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock, solar charging and finger print makes it worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan, it takes the worry out of a second property that we know what is happening. I love the rand9m keypad feature and the security.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just so so

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just ok so far. We are having a hard time getting it to close properly and I had to call customer service to get it set up. It also seems to be missing some parts that are described in the instructions like a pin you need to use to set it up.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Joseph,

      Thank you for your feedback. We're sorry to hear you're having trouble getting everything set up and that some parts may be missing. We'd love to help get this resolved for you as soon as possible.

      Please contact our customer service team at 📧 [email protected] or 📞 669-500-8835 so we can assist you with the setup and make sure you receive any missing components.

      We appreciate your patience and look forward to helping you get everything working properly.

      Best regards,
      Lockly Customer Support

  • Rated 5 out of 5 stars

    Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good lock, I don't use keys anymore. Looks good and great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock. Changes number placement with every use. Sleek looking.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock so far. As long as you install it right you will enjoy it so much.

    I would recommend this to a friend
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