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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 145 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the Vision Elite Smart Lock's superior camera quality, convenient solar charging, and excellent battery life as significant advantages. Many appreciate the ease of installation and the multiple access options, including fingerprint reader and keypad. The user-friendly app and enhanced security features also receive positive feedback. However, some users experienced limitations with the motion detection functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 145 reviews
  • Pros mentioned:
    Solar charging

    Rated 5 out of 5 stars

    Good lock!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock, solar charging and finger print makes it worthwhile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just so so

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just ok so far. We are having a hard time getting it to close properly and I had to call customer service to get it set up. It also seems to be missing some parts that are described in the instructions like a pin you need to use to set it up.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Joseph,

      Thank you for your feedback. We're sorry to hear you're having trouble getting everything set up and that some parts may be missing. We'd love to help get this resolved for you as soon as possible.

      Please contact our customer service team at 📧 [email protected] or 📞 669-500-8835 so we can assist you with the setup and make sure you receive any missing components.

      We appreciate your patience and look forward to helping you get everything working properly.

      Best regards,
      Lockly Customer Support

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock so far. As long as you install it right you will enjoy it so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets jammed a lot. It could be my door. I was so excited about getting it but I have decided to switch back to Schlage with a separate doorbell cam. It does what it supposed to do but the siren goes off sometimes too randomly when a manual key is used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good lock, I don't use keys anymore. Looks good and great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock. Changes number placement with every use. Sleek looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT 3 IN ONE SOLUTION THAT MAKES LIFE EASY

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    non-working problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my lock doesn't work property; the sensor is not working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Camera not worth the extra cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted a lock that had a camera on it. Such locks are limited and very costly, but I was willing to pay a higher price to get what I wanted. However, the camera for the lock is not as good as I expected and you can’t record. The lock itself is good but not the camera.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absoultley the best security system ever. i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caregivers can come and go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're getting a new front door. This will be installed along with the door. I am so looking forward to being able to let my caregivers in (and knowing who is at the front door) without having to have the previous caregiver leave the door unlocked for them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Installation
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Environmentally friendly with solar panel recharge

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most advanced model of the Lockly family of smart locks is the Vision Elite Deadbolt Edition. Lockly refined earlier versions of their Wi-Fi smart locks and designed the most feature rich smart lock in their lineup. Installation instructions are intuitive with step-by-step videos available and can be followed by DIYers of any skill level, using basic household tools - it only took me about 25min. The built-in lithium batteries are recharged by the built-in solar panel, but there is also a microUSB port you can use to directly charge them. Highlighting the features I liked and some I did not as much: Likes: Multiple ways to lock/unlock: 3D Fingerprint, PIN, iPhone or Android phone App that works via both Bluetooth and Wi-Fi, physical key, Alexa or Google Assistant Full HD video with night vision up to 15feet Intelligent motion sensor that can trigger and send alerts to your phone 2-way communication for door bell functionality Solar panel built-in to minimize or eliminate the need to recharge batteries - very cool! Weather/moisture detection that disables some touchpad functionality to protect from elements Built-in Wi-Fi, so you don’t need any additional “bridge” hardware Internal video storage on memory card Minor dislikes: Replaces your dead-bolt and keys, so you must use their proprietary key; in my case, that will be an extra key on the key-chain, as I had matching keys for front door, back door Only 2 keys included (other smartlock brands included 4 or 5 keys) Though it’s nice to have the doorbell integrated within the same app/ecosystem and not need additional hardware, most people are still used to ringing a doorbell mounted on the wall/outside of the door frame, so this integration may not catch on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many features in one place good to have to it for your door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid great encryption with numbering so people can’t memorize number

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every feature included

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has it all. Its the Jack of all Tardes and good st them all. The camara is not that good, but wvery other feature is better than most smart lo ks at similar price, so the camera is just the cherry on top

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good option for rekey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What this advertises for a rekey - no, not really. Have to get a locksmith to do it. And this is 6 pins in the lock and the other Lockly handle is 5 pin. So the key had to be modified. Also, if you have a kwikset key - wont work to rekey.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint to date is the installation instructions weren't extremely clear on some areas, but a quick Google search resolves that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and works great. Worth the money. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these locks for all our vacation rentals. They are fantastic, secure user friendly and provide a great service for new codes for every new tenant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment ! Geat product!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product three weeks ago. It was really good and I really loved it and I highly recommend to my friends and family.

    I would recommend this to a friend
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