Customers recognize the Vision Elite Smart Lock's superior camera quality, convenient solar charging, and excellent battery life as significant advantages. Many appreciate the ease of installation and the multiple access options, including fingerprint reader and keypad. The user-friendly app and enhanced security features also receive positive feedback. However, some users experienced limitations with the motion detection functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 145 reviews
Pros mentioned:
Camera quality
Rated 2 out of 5 stars
Over all ok
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not easy to install as it is showing in video
Camera from device working great,
Good quality videos
Finger print work nice
I would recommend this to a friend
Brand response from Customer Care
Posted .
Thank you for taking the time to share your feedback and for giving us a try! We're glad to hear that you found many aspects of your experience with us to be positive. We always strive to provide our customers with a great experience, and your comments help us continue to improve.
We noticed that you rated us 3 stars. While we're pleased to know that your overall experience was good, we understand that there might be areas where we can do better. If there's anything specific that we could improve on, we would love to hear more about it. Your insights are incredibly valuable to us as we work to make every visit/product even better.
Thank you once again for your feedback, and we hope to have the opportunity to serve you again in the future.
Rated 5 out of 5 stars
Purchased and will match perfectly on an iron door
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Will update when installed, so far this is the one of the best of the best when it comes to smart door locks due to the amount of features it has.
I would recommend this to a friend
Rated 5 out of 5 stars
Video dead bolt
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product! Good range of view w/great clarity. Best Buy installer is quick & very helpful explaining how to use app.
I would recommend this to a friend
Rated 3 out of 5 stars
Durable
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lock so far is great but at times while using app it doesn't respond.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice smart lock
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 5th lock! I have purchased and replaced others and this one is the best thus far.
I would recommend this to a friend
Rated 5 out of 5 stars
Lockly
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent and efficient and reliable product
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had it for a little over a month, installed on outdoor.
Easy to set up, 30 min +-.
Easy to configure the fingers and codes.
very responsive on the phone through their app.
The camera works great even at night with night vision.
you dont really need to connect it to Alexa, etc. just through their app you get everything. also works great with alexa.
I would recommend this to a friend
Rated 5 out of 5 stars
all in one
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Complevery complete and very good product. all in one
I would recommend this to a friend
Rated 5 out of 5 stars
Definitely a good buy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful and a must have front door lock. Definitely one of the best wifi locks
This reviewer received promo considerations or sweepstakes entry for writing a review.
Work great. So many options to have yhis thing worknin my favor.
I would recommend this to a friend
Pros mentioned:
Battery life, Fingerprint reader, Solar charging
Rated 4 out of 5 stars
Smart locks are smarter + Camera + Doorbell!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After having taken the time to install doorbell cameras previously on my home and some of my extended family members, I felt silly when I discovered that this existed. In a move of genius, Lockly has combined a deadbolt, doorbell, and camera into one slick unit. While I had not heard of Lockly prior to installing this unit, it did feel well made and as solid as other units I've dealt with from longer standing lock company brands (who will remain unnamed here) There are a couple of ways that Lockly has gone out of their way here to make their product smarter and more convenient than others. First there are almost TOO many ways you can lock and unlock this deadbolt - Fingerprints! Keys! Codes! e-keys/bluetooth! all the options!. I really thought that the feature that randomizes the numbers onto the keypad in combinations to keep someone from observing your code, is a master feature that I can't believe no one else has used before. Instead of standard AA batteries, they've included a usb rechargeable battery to power this lock, and a mini solar panel to help keep it charged. I enjoyed that the solar panel is also the hidey panel for the key slot. Also not something I've observed in other locks, but included here, is a sensor telling you what position the door is in, so no more worrying if the door is swinging in the wind or not. Installation instructions were straightforward and the install video that Lockly has provided is well thought out and thorough, as well as the instructions in the BILT app are very worthwhile. The inclusion of a camera and the doorbell brings this lock to an entirely new level. I was a little disappointed that this is only an HD camera and not 2k or higher. The Ai on the camera has some of the same caveats as other battery powered security cameras, and perhaps not quite as good at alerts/false alarms as some of the more established brands. The good news is that this is purely software driven and fixable in app updates, but for now it's not as quite as reliable. I wasn't necessarily excited about having ANOTHER adapter to plug into my switch to get internet, but overall I understand that having their own secure communications between the deadbolt and the internet makes it more secure to use. Just a caveat to be aware of. The ability to access my lock via the web in their access portal is also very handy for those times my phone might be dead or not handy. This lock is well thought out and putting some of the existing time tested brands to shame. I would have liked to see a few less plastic parts in the lock itself to feel just a touch more secure out it physically, but overall it seems well made. Minor comments, but the doorbell itself is kind of buried in what feels like a sea of buttons, some of my family members were uncertain if they should be pushing it or not. Also, one thing this doesn't take into account is if you have a screen door with any substance to it it's likely to block the view of the camera. Also with a camera mounted to the door, the camera swings WITH the door when it's opened and closed.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice one!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We like it. Its not a bad deal at all. We asli got it on Black Friday sale.
I would recommend this to a friend
Pros mentioned:
Battery life
Cons mentioned:
Motion detection
Rated 3 out of 5 stars
ALL-IN-ONE LOCK MINUS THE NIGHT VISION
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Lockly Vision Elite Video Smart Lock adds a high-security component to your home. The HD video doorbell with real-time streaming on your smartphone and real-time 2-way voice interaction gives you a sense of calm, knowing you will be alerted if anyone comes to your front or back door if you decide to place one in the back door. This lock comes with two quick swap rechargeable lithium batteries. Once loaded, you can monitor the battery life on the Lockly app. The Lockly Vision Elite Video Smart Lock was easy to install. I had to make one minor adjustment to the door's jam to keep the deadbolt from rubbing or binding. It took me approximately 30 minutes to install and another 30 minutes to set up five users of the app. That included fingerprint scanning for all five users. I was impressed by the high-security keypad used to open the door. The Pin Genie works so that individual numbers on the keypad change every time you access the door lock with a pin code. This feature prevents peeping eyes from getting the lock's pin code. You can open the door lock by using the phone app, your recorded fingerprint, a physical key, or by enabling Lockly Action on Google Assistant or the Amazon Alexa Skill. The Lockly Vision app works seamlessly. I can easily navigate through all the features of the lock. The weak points of this lock are Fingerprint Scanning, Night Vision, and Motion Detection features. Occasionally, I have to readjust my fingerprint on the scanner so it can read it correctly. The images in this night vision camera is inferior to other video door locks. I can see when someone comes close to the door-lock but cannot see anything else at night. The motion detection feature does not accurately detect motion. I do not get an alert on the app when motion is detected.
Rated 5 out of 5 stars
Great lock
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, no problems and working like it should.
I would recommend this to a friend
Rated 3 out of 5 stars
Carlos
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Isba little bit confusing the use
You have only 1 administrator for the account if you're sharing they used same account
And many false alarms
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Smart lock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best wifi smart lock you can buy, pricey but good
I would recommend this to a friend
Rated 1 out of 5 stars
Review hardware requirements before purchasing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a door lock to work with my 5G network. The door lock requires a hub to be installed to enable all of the features which I was unaware of. I returned the door lock and purchased a door lock that was Ring compatible.
No, I would not recommend this to a friend
Brand response from Customer Care
Posted .
Hi, thank you for your feedback. We're sorry our lock didn’t work with your setup. This model connects via LAN through the included hub and doesn’t support direct Wi-Fi or cellular (5G) connections. If you ever need help choosing a Lockly that fits your needs, feel free to reach out — we’re happy to assist. 📧 [email protected] | 📞 (669) 500-8835
Rated 5 out of 5 stars
Lock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As described product works very well it is easy to use