Customer Ratings & Reviews

this product is not properly designed. Bestbuy technician was not able to install this and mentioned that lock might be stuck more frequently because of the congested wiring inside the lock.

I always wanted a Wi-Fi deadbolt and thought this would be great one. Unfortunately this did not turn out to be as good as I had hoped. The first challenge was installing it. I am pretty handy and didn't expect it to be as much work as it was. My previous deadbolt did not have all the wood cut out of the door to allow an easy swap of my old deadbolt to the new Lockly Vision Elite deadbolt. So my first challenge was to get out the chisel and cut out some more wood to make it fit. Once I got the wood all chiseled out to make it fit, I was able to start physically installing this new deadbolt. The instructions are a little confusing, so I thought I would just use the 2D code and watch the video. Well that didn't work so well either as the video is for a slightly different model. So that made things a bit confusing. There is a sensor built in to detect if the door is open or closed. The one in the video has a completely separate sensor that needs to be mounted to the door. Between the video and the written instructions, I did finally manage to get it installed. If you are not pretty handy, I would not attempt to install this deadbolt. I would suggest hiring someone. The next challenge was getting the app to work and get it connected to my Wi-Fi. I had to locate another port on my ethernet switch. It does need to be hooked up to your router or an ethernet switch. Once installed, it was still not working properly. I had to redo a step so it would learn which direction is open and which is closed. Once I got that set it seemed to be working ok. When opening up the app, it can take quite a while to get connected and to see a picture. I checked a few times and sometimes it would open up in 5 seconds and sometimes as long as close to 30 seconds from the time someone pushes the button until I got an alert on my iPhone. I have a storm door with a wide edge on it, so it blocks the view in front of my house, so keep in mind that if you have a storm door that blocks the deadbolt, you won't see anything unless the door is open. It has a solar panel to keep the battery charged. I'll be curious to see if it will keep the battery charged as the sun might shine on it for a small part of the day as my door does face south. Mine came preset to autolock after 5 seconds. I went for a walk and noticed that the door locked behind me. I figured out how to turn that off pretty quickly. I like that you can use a code or fingerprint to unlock it. It can be programmed for over 30 different codes, so everyone can have their own code and you can tell who is coming and going through the front door. One can give a neighbor a code and then deactivate it whenever you want. I like the Wi-Fi part of the deadbolt, the doorbell isn't all that great and the install was a bit challenging. Based on all the above, I can't give it more than 3 stars.

I don't own this version yet; however, I have used one of the early models without the doorbell/video feature for 3 years. I am going to buy this one now since I sold the home with it and moved. The numbers mixing themselves up everytime you key in a number for your code is what has me sold. The old one did not like my fingerprint, but I am hoping that will be better this time since it will be on the other side of the door and easier for me to access. Anyway, I have not seen another security lock that I would buy.

Very easy installation, easy to use. App makes it even more useful.

Firstly I love the product , very easy to use biometric scanner works great , remote access via phone is clutch, however its one and only downfall is the batteries ive already switched out the batteries once thanks to my geek squad protection plan but not even 3 months later theyre both draining and lasting about a week tops at the moment , im reluctant to go and comoletely return this unit and have to opt for another alternative given no other lock on the market has all the features this one does but i will have to sacrifice given that i cant find a way to keep the lockly charged.