Customers appreciate the Brio 500 webcam for its good image quality, built-in privacy cover, and easy setup. Many users find it to be essentially plug and play, and they also appreciate its elegant design. Some customers have expressed concerns about the mounting system, while others have noted its incompatibility with Windows Hello.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 281 reviews
Pros mentioned:
Image quality
Rated 5 out of 5 stars
Best camera for the price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect, everything I can ask for. I didn’t expect the quality to be up to par with actual cameras.
I would recommend this to a friend
Pros mentioned:
Image quality
Rated 5 out of 5 stars
Home office
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We use this for video calls on the home computer and the images are nice and clear
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Webcam
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Webcam for beginners. Couldn't beat the price I got it for.
I would recommend this to a friend
Pros mentioned:
Image quality
Rated 5 out of 5 stars
Easy setup and great picture
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This webcam has a cool smooth exterior and is not a solid black. There are speckles that I first thought were dust but they are part of the cool look. The mounting bracket is well made and has a sticky surface for no slipping on the back of your monitor. The sticky surface however makes at a little difficult if you plan to swap it to different devices. If you are only using it on one monitor it will work well. The webcam hooks onto the mount magnetic and stays on well. The mount can be tilted forward and the webcam swivels to get the best picture. Just make sure computer has an available USB-C connection since this is what the cable connects with. The software is easy to use and you can adjust the zoom preset to get the best view while minimizing your surroundings. Sound quality is clear and crisp as well. The webcam cover is built in and can be opened or closed with a twist dial on the side. Light quality is good in a bright and low light conditions. My son has been using if for home schooling and it performs much better than the computer's built in webcam.
I would recommend this to a friend
Rated 3 out of 5 stars
It's Ok.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought it would be better. The picture quality is not what it say's. It's ok.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not great
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was hoping for something with more definition. Picture came. Ross as blurry.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Webcam doesn't work on macOS 13
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for to use with my new external display. Unfortunately, didn't work out of the gate and only shows my a black screen even though my computer and the native LogiTune app say it is connected. Returning for a logistream.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Much better than the built in camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my Girlfriend to use with her Chromebook. It was a little tough to get it to connect the first time but once we figured it out, it worked perfectly.
I would recommend this to a friend
Rated 1 out of 5 stars
Not super user friendly
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not auto utilize windows hello feature, too complicated to make it active
No, I would not recommend this to a friend
Brand response from Logitech
Posted .
We're sorry you're disappointed with the product. Your feedback is valuable, and we'll make sure it reaches the relevant team. Thanks for sharing your experience.
Pros mentioned:
Ease of use, Image quality, Privacy feature
Rated 4 out of 5 stars
Solid Webcam Upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking to upgrade my older Logitech C920 camera, but the Logitech Brio 4k webcam seemed like it was overkill for what I was looking for, so I was happy to see Logitech made the Brio 500. Out of the box, it's your basic plug and play webcam situation.
Something to be aware of is this webcam requires a USB-C port. My monitor has a built in USB hub that I plug all my accessories into so I can swap my personal and work laptop at my desk. So I resorted to using a USB-C to USB-A adapter because the monitor doesn't have a USB-C input port. It worked without a hitch and I was up and running in a few minutes.
The Brio 500 works for both Windows and Mac devices plug-&-play out of the box, but if you want some additional customization, you can download the Logi Tune software. This is how you manage firmware updates for the camera, in fact, there was one required out of the box as soon as I set it up. The Logi Tune software also allows you to customize color temperatures, zoom, etc. It did not allow me to adjust the frame rate. The camera is supposed to support 1080p at 30 FPS and 720p at 60 FPS, but there was no way to toggle that in the Tune app.
The Brio has 2 cool new hardware features that set it apart from my older C920. First, it has a built-in privacy shutter that you can open and close, which is a nice privacy / security feature. Also, the camera attaches to the base with a magnetic connection, so you can pivot the camera down to the desk. It plays a bit like what Apple described for their new Continuity Camera feature, so you can pivot the camera down to the desk, and the camera automatically rotates the image so you can share what's on your desk without it looking upside down to anyone you're sharing / broadcasting to.
There's also a built-in microphone, but I have a dedicated USB microphone that I use, so I can't speak to that. All in all, I really like the camera, the video quality is great for a webcam and is great for work Zoom calls as well as recording / streaming. Since most internet video is compressed in order to stream, the quality of 1080p video still looks great.
I would recommend this to a friend
Pros mentioned:
Image quality
Rated 4 out of 5 stars
Definitely Best Suited for Business Needs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ever since the first COVID lockdowns of 2020, most of us who would go into an office daily, have been working from home in some capacity ever since then and continue to do so this day. This has caused many people, myself included, to want to invest in some decent teleconferencing gear such as microphones and webcams. That is where the Brio 500 comes into play. I definitely would not classify it as a webcam for streaming, this is designed with the business user in mind. The rotation of the camera to show your notes or drawings or whatever it may be is cool, but not something I would ever need in my line of work. The feature does work pretty well, the camera does a good job knowing when it's being rotated down and when to readjust to a face.
I did notice some bugs with this device. For starters, I use Logi G Hub and it did detect this device. However, it said no firmware was available. Then when I download the LogiTune software, it says there is a firmware update. Seems to be some disparity between the two apps. Also, the auto focus seemed to be a little funky in low lighting such as night time or cloudy days with background lighting. It would seem to not want to focus on my face or auto focus at all until I would wave my hand at the camera. A little annoying to deal with...
The camera quality on this webcam is very good, if you are recording a seminar, a meeting, this will give you a great picture with great lighting and the wide angle lens is a very nice touch. Having a wider angle makes your video look more professional and framed. I have not been able to test the beta version of RightSight. But that sort of innovation is interesting and definitely will help this webcam stand out in the market.
If you are someone who does video calls quite frequently with clients/coworkers, I absolutely recommend you get this webcam. If you do not do those calls as often or already have a 720p camera and are in that boat, I would pass. All in all, a great webcam, a little high on price, which is why I have to do 4/5 stars just because I do not see the full value.
I would recommend this to a friend
Pros mentioned:
Field of view, Image quality, Setup
Rated 5 out of 5 stars
Great Midrange Webcam
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up is simple for this webcam, because you just plug it into a USB-C jack on your computer and Windows will automatically find it and get it ready for you.
The video quality is good at 1080p and 30fps. It does give you the option of 720p with 60fps. The camera also gives you a wide 90-degree field of view which is the farther setting, but you can get closer with the default setting of 78-degrees and even closer with setting of 68 degrees.
This webcam can be moved around; at least as far as the USB-C cable will reach, and it is easy to transfer the camera from computer to laptop. This comes with a monitor mount and the camera snaps magnetically into place. This is great if you need to show something that is off camera. If you need a little privacy, there is a privacy shutter. Turn the knob on the side up or down to open and close it.
If you do not want to have this mounted on your monitor or laptop, this has a camera mount thread at the bottom and you can screw this into almost any tripod and use the webcam. This way you always get your best angle when recording.
You will want the Tune app for your computer. This gives you all the webcam setting you need for video calls, gaming, etc. When “Right Sight” is enabled it will automatically bring you into frame. It even has a calendar if you want to use this for work and have video calls. There are filters you can use and a few other things you can do also.
If you are looking for a decent webcam that won’t break the bank, this is a wonderful option. You get good quality, built in microphone and a variety of features.
I would recommend this to a friend
Rated 5 out of 5 stars
Web cam purchase
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product for the money. Delivered in a timely manner.
I would recommend this to a friend
Rated 1 out of 5 stars
Unexpected Results
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needing a replacement for a previous phone to use on Zoom, I bought the Logitech Brio 500. It cost me more than double the other available cameras. In actual use, I found it very unsatisfactory as it shows me on Zoom as a very fuzzy character. This is not what I expected.
No, I would not recommend this to a friend
Brand response from Logitech
Posted .
Seems like image issues. Reach out to Logi support and our team will look it up. We're sorry about the inconvenience!
Pros mentioned:
Field of view, Image quality, Privacy feature
Rated 4 out of 5 stars
Overall a nice Webcam for Office work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Logitech Brio is a nice camera that works well for conference calls with some nice to have features. I appreciate the large and easy to use privacy shield on the camera and the lights on it to let me know when the PC is using the camera, as well as nice base that keeps the camera in place with a magnet and tilts to allow me to show my work surface or change angle nicely. However I can't give it five stars because the USB-C cable on the camera is fixed to the device. I would prefer a removal cable as if you plan to use this as a travel camera the cable could get damaged, as well as making this e-waste if the the cable gets damaged. Additionally the cable is USB-C only so the PC/MAC you are attaching to needs to have a USB-C port you you have to provide your own USB-C to USB-A connector. So if you have an older PC/MAC without the newer USB-C connector port make sure you get an adapter with this to use the camera.
Now the field of view on the camera is great, at 90 degrees, as long as your in front of it, you'll be in view and the software does a decent job of framing the person talking. Additionally the microphone on the camera was good enough for me to run a few conference calls with work without anyone noticing/objecting complaining about being able to hear me, so that is a win.
Overall this is a nice camera with decent color balancing in a bright room and a fantastic FOV and just right for Office use.
I would recommend this to a friend
Rated 2 out of 5 stars
Idk
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Idk how to use it on my xbox next gen. Its very confusing
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Review
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent product, a bit difficult to set up but works well.
I would recommend this to a friend
Rated 1 out of 5 stars
0 stars does not work on any of my M series Macs
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY if you use an M series Macbook. Do a google search for mac issues with this device. Unfortunately im outside of my return window, otherwise I would return it.
No, I would not recommend this to a friend
Brand response from Logitech
Posted .
Sorry about the experience! We'll surely take this feedback and make sure to share it with the right team. Also, contact our Logi Support for further assistance.
Rated 1 out of 5 stars
Still looking for a webcam
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I will be returning this because the picture flickers when used with my Mac Air, even after making the suggested adjustments. The software is also difficult to use and I'm having trouble removing it from computer.
No, I would not recommend this to a friend
Pros mentioned:
Image quality
Rated 4 out of 5 stars
A Meeting Focused Webcam
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This reviewer received promo considerations or sweepstakes entry for writing a review.
There is an endless number of webcams available these days with all sorts of features, resolutions, connectivity options, etc. Making another webcam in the sea of existing webcams makes one wonder what can let it stand out. For Logitech, it goes without saying that it's a manufacturer people will look to first before exploring other options, so when making a webcam, they have the opportunity to find that audience first.
The Brio 500 is really a business/meeting focused webcam. There's nothing that makes it particularly stand out for the gaming/streaming crowd as even the framerate isn't particularly high, topping out at 30 fps at 1080p. So why choose it?
It is designed as a no fuss business oriented webcam to work with meeting software like Zoom and give you an excellent image without having to mess around with a bunch of settings to get it right.
Out of the box, plugged in and running was seconds for me. I didn't need to spend an excessive amount of time messing with exposure or anything along those lines to make the image look right. The built in light balancing functionality of the camera made the image look excellent right away.
On the note of the box, it's a small rectangle unassuming box. Logitech has been leaning towards sustainable practices with their recent packaging and this is one example. It's mostly recyclable and takes up very little space. Nothing excessive here.
The webcam itself comes with a 5ft permanently attached USB-C cable which I will argue is far too short for anyone using anything besides a laptop. Anyone with a desktop or PC tower is usually going to be much further away from the monitor where you would want to mount this camera than the included 5ft cable, which leaves you in a place of hunting for an extension cable of some sort. Add on the fact that it is USB-C and you're limiting your audience further unless you purchase an adapter for USB-A to USB-C. But again, this is business oriented, and most business laptops in the last 4-ish or so years tend to include at least 1 USB-C port.
Other features include a flip to close lens cover, activated by rotating the circular dial on the right side of the camera itself. A 'show mode' which is essentially just a hinge under the camera to allow you to flip the camera downward to show your desk (useful if you take classes online and need to show your work to your teacher/professor/proctor), a 'micro suction' camera attachment to prevent it from falling off the monitor, and the ability to attach to a tripod by removing the attached monitor mount.
All in all it's a very worthy meeting-oriented webcam. It will do for things beyond that if you understand the limitations, but if you need it for streaming services, there are better and more customizable options in the same or similar price range.
I would recommend it provided you understand and use it for what it is designed for.