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Customer Ratings & Reviews

Model:
960-000764
SKU:
4612476
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Customer reviews

Rating 4.7 out of 5 stars with 3472 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the C920 Pro Webcam's video quality, ease of use, and its performance in low light. Many also appreciate the webcam's price point and resolution, finding it to be a good value. However, some users experienced issues with the software and compatibility, particularly with older operating systems. Overall, the positive feedback on image quality and usability outweighs the negative comments regarding software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,472 reviews
  • Rated 3 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for web conferencing. I am not happy with the quality of the product. I have a white background (office setting) and it appears to set the exposure for the background, instead of me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what's going on but the product is compatible with my computer however anytime I try to use it it freezes and kicks everyone off. The playback is dark and buffers constantly as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not work on Messsenger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the web cam was really good which is why I gave it two stars otherwise I would have given it only one (or zero if they would have let me.) If it won't work on Messenger and you are forced to use Skype then what good is it! A product of this type should not force you to use only one of the messenger apps. It might be true that it is a Facebook problem but I believe that a product should interface with Facebook since they are so popular with their messenger app. By the way I did return it because I needed it to work with Messenger.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I'm too picky... but this camera could definitely be better. My 3 year old phone takes higher resolution video and pictures by far. I would have thought a camera at this price would be much clearer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item received with a crack on it I tried to contact someone and no one replied so i used it anyway and it over heated and melted on my tv now my tvs broken and i don’t even have a freakin camera

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great video quality, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not to thrilled with the audio quality, I might be returning it and comparing to the Logitech Pro. I heard that has better microphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    will not work with a Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was disappointed in Best Buy, saleperson did not have the knowelege of the camera. We had to call Samsung, to find out that it would not work with our TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    God webcam for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good but i wish the field of view was better if i would have known i would have got a wide angle cam

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase this product; however, Best Buy says if I review it they will give me bonus points. Thanks, Best Buy!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre webcam

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not thrilled with this camera. Lots of tunneling. Instructions are poor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great if you’re in good lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, I mean it shows really nice if you’re in good lighting, but not so good in normal/low light.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's computer. Okay for the money but could stand to have better resolution

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Pretty clunky with Win 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with Logi software update still pretty clunky with Win 10

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two previous Logitechs. Both eventually crapped out. Thought I would give them one more try.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a 2015 iMac from Adorama, I quickly realized that I would need a camera upgrade, due to parts of our family still being in china, and us having to video call them. We chose this one for the price and ratings but its quality was way lower than expected. Sound also sounds HORRIBLE! I would NOT recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t what we wanted...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what he wanted.... returned it no problems. Thanks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It would be better with more features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More features would definitely make this product better. Maybe something in an App.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The Webcam Did Not Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted their support for help, and after an hour on the phone they said they'll get back to me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok to use for standard webcaming but other than that uprade to something better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    mic not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having issues with the mic. I cannot get it to work

    No, I would not recommend this to a friend