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Customer Ratings & Reviews

Model:
960-000764
SKU:
4612476
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Customer reviews

Rating 4.7 out of 5 stars with 3472 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the C920 Pro Webcam's video quality, ease of use, and its performance in low light. Many also appreciate the webcam's price point and resolution, finding it to be a good value. However, some users experienced issues with the software and compatibility, particularly with older operating systems. Overall, the positive feedback on image quality and usability outweighs the negative comments regarding software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,472 reviews
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works, quality is 7/10. Price is too high for what you get. Old technology

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but Not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfy and fit well. Battery is good. But one cuts out sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expected a little better quality but it was okay for the money spent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK camera. Very blurry.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is average quality, but has a semi premium price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok cam if the price was lower.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is a little steep for what you get. There are better ones out there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was Meh, not the greatest. Returned it for another one

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works Good With My Apple Mac Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is not technically intended for use with an Apple Mac computer. It does not come with any Logitech software that works on a Mac. However, the camera is recognized by the Mac Yosemite operating system and works great with both Skype and FaceTime on my 2009 Mac Mini computer. Using the Apple Photo Booth software, you can take a good selfie picture. Using the Apple QuickTime player software allows you to make a basic movie. Using the Logitech Camera Settings app (available for free from the Apple App Store) you can make basic adjustments, such as color changes and turning manual focus on and off. This app also includes basic pan and zoom controls. I usually just leave everything at the default settings. Again, this software does not come with the camera and I could not find it on Logitech's website. I had to download it through the Apple App store. I recently used the camera to talk to a colleague in the Netherlands using Skype and couldn't have been happier. The video and audio quality is quite good and way better than that of my old webcam. The colors look very natural. The only problem that I experienced was a complaint of echoing. I solved this problem by turning down the camera microphone input volume (in the Apple System Preferences > Sound menu). After I did this, my friends said that I sounded fine. The echo was gone and they had no trouble hearing me. I could have spent more money but there was really no reason to do so for my needs. You may have a little bit more control if you purchase one of the Logitech models which is technically Mac compatible. But for me, having a camera with above average audio and video at an affordable price was more important. Again, the built-in Mac system software recognizes the camera and turns it on when you are in the applications that I've described. It is necessary to tell certain applications to connect to the camera (via built in menus) the first time the camera is used. But once that is done, you need not do it again. Overall, I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bought as a gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son he seems to be happy with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with Mac OS X 10.14

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally been using this with a 2015 macbook pro that had USB A ports and for a while it worked fine. After a few updates to OS X though it suddenly stopped working. I tried updating the logitech software, installing additional software available on the logitech site, and nothing works. I even tried connecting it to my work laptop and no luck there. At some point Logitech stopped supporting OS X or vice versa for this camera. Either way don't buy it unless you have a PC as that seems to be the only operating system they focus on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having some difficulty getting rid of echo using skype,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok webcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works OK, but I think there are better cameras available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Logitech cam is really good, and easy to install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great camera, lousy drivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quick search on the Internet reveals numerous reports of blue screens caused by one of the device drivers used byt the camera. However, Logitech doesn't seem to care and have not upgraded the software since 2012! Use at your own risk

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Camera will not work with skype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera will not work with new PC skype version and that is the only purpose I bought it for. Please read many reviews online before purchasing this camera for skype use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great if you are using inbuilt mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera focusing is so loud that everytime you move and it refocuses you can hear it audibly in your stream. If you are using this to record sessions it's not worth it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Useless in Windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practically no functionality in Windows 8.1. I'll hopefully know better when I switch back to 7.0.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Awesome webcam!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this webcam to make videos for YouTube as well as when I'm streaming game footage. It is a plug and play webcam that work pretty decent with the windows drivers. Sure it had a bit a lag using the windows drivers. Which was fixed by adding the drivers from Logitech and now it works flawlessly. This webcam is definitely worth picking up if you need a webcam and on a budget like me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful on Surface Pro4-Returned It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this camera on my Surface Pro 4 and it was absolutely terrible. I have the i7 model with 16GB of RAM and the video was choppy, and the interface for the software was unusually small. The buttons were difficult to read and click on. I returned this after about a week, it was worse than the front facing camera that's already on the front of the Surface.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I’m sure will be great for someone else. Just not me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for starters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camnera a little blurry. Gey what you pay for

    No, I would not recommend this to a friend