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Customer Ratings & Reviews

Model:
960-000764
SKU:
4612476
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Customer reviews

Rating 4.7 out of 5 stars with 3472 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the C920 Pro Webcam's video quality, ease of use, and its performance in low light. Many also appreciate the webcam's price point and resolution, finding it to be a good value. However, some users experienced issues with the software and compatibility, particularly with older operating systems. Overall, the positive feedback on image quality and usability outweighs the negative comments regarding software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,472 of 3,472 reviews
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for MAC ,no drivers required and great for pc as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Webcam for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good webcam for the price, it took longer than anticipated to set up on my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best that ive bought for under the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Camera, great build quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this over any 720p or integrated webcam.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. Easy setup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked Logitech products like this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price, you really cant get a better cam. the quality is a little low, and the autofocus doesnt always focus where I want it to, but again, price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed Microphone unusable due to clicking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device makes a continuous clicking sound, which makes the microphone unusable for zoom calls. I have been told it sounds like a bike with a card in spokes, and hard if not impossible to hear what I am trying to say. Also, this camera requires that you also have the software loaded, and this application impacts my overall performance of my computer and zoom calls. Not impressed, and would not buy again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Very sorry that you're experiencing microphone issues with the C920 Pro Webcam during your Zoom calls. One possible reason for that continuous clicking sound could be if you're plugging the camera into a KVM switch or USB hub. Try plugging it directly into another USB port on your computer. If that doesn't solve the issue, try downloading Logitech's Capture software which is a newer application that will update the firmware to your C920. Here's a link to the download:  https://support.logi.com/hc/en-us/articles/360024849133--Downloads-HD-Pro-Webcam-C920. If that doesn't resolve the issue, fortunately the C920 has a 2 year limited hardware warranty. Here's the link to File a Warranty Claim:  https://support.logi.com/hc/en-us/articles/360024923834-Warranty-HD-Pro-Webcam-C920. Hope that this helps resolves the issue. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 2 out of 5 stars

    Audio Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Elgato HD60S that I got it for and the built in mic was working for just a lil bit and now it doesn't work at all The webcam works just fine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    --if only I could give zero stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do wish I had read the reviews more closely, this product will not open in Win8!!! The flimsy instructions claim that software for this webcam will be downloaded automatically when you first install it in Window 8!!! NOT!!!!!!!! I tried and tried to no avail, and the only thing I could get was a property screen. So, i returned it via the US post offfice.. And the return label does not feature a pre-paid feature. So it cost me $6.50 to return a product that doesn't work!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Camer bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this web cam 2 months ago, still don't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed that no where in the online information does it state it won't work on a Mac. Even the packaging and the brochure don't mention the incombatiblity. Taking it back... what a waste of my time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working with Facebook Messenger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine like many others (you can google it) stopped working with Facebook Messenger and Logitech tech support has been of no help for any of us

    No, I would not recommend this to a friend