Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 361 reviews
(361 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome Ipad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Ipad. Couldn’t be happier with my purchase.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that you're loving your Logitech Combo Touch Keyboard Case for iPad Air! It's designed to enhance your iPad experience, and we're glad it's meeting your expectations. Thank you for choosing Logitech!
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and excellent product...................
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that you love your Combo Touch for iPad Air! Thank you for your kind words. If you have any questions or need further assistance, please don't hesitate to reach out to our support team.
Rated 1 out of 5 stars
Holy Cr@p!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for an Apple tablet. Should have returned it! Perhaps, I'm the idiot, but it was impossible to connect. Help Desk was useless.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the frustration you experienced with the Logitech Combo Touch iPad Air Keyboard Case. We understand how disappointing it must have been to face connection issues and not receive the support you needed from our Help Desk. Your feedback is extremely valuable, and we regret that we did not meet your expectations. Please know that we are committed to improving both our product experience and customer support, and we would be glad to assist you further to resolve this issue.
Rated 2 out of 5 stars
I expect better from Logitech.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Logitech keyboard case for my old iPad which I liked much better. This one doesn’t feel as solid It’s awkward to open the stand and feels flimsy.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience experienced with the Logitech Combo Touch iPad Air 11-inch. We understand your concerns about the product’s build quality and stand design compared to your previous Logitech keyboard case, and we regret that it did not meet your expectations. Your feedback is valuable and will help us improve future designs.
Rated 5 out of 5 stars
Best Alternative to the Official Apple Offering
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech Combo Touch for the iPad Air 11 inch is a great alternative to the official keyboard from Apple. The keyboard types and feels very solid in the way the keys travel. The touchpad of the keyboard also works and has a positive feeling click when pressing down on the touchpad. The second part of the combo is the case that goes around the iPad Air. It is a very solid feeling case and adds a good layer of protection to the iPad if you use it on its own. There are cutouts for the power button and the area where the Apple Pencil Pro would magnetically attach to the iPad. There are cutout holes for the speakers on the iPad. The kick stand is a flap that folds out and lets you adjust the angle of the iPad. I actually prefer this style of kickstand verse the Apple recommended Keyboard because its more stable when on a table. Yes it probably has a larger footprint than the Apple offering, but this Combo touch is very stable. When closed, the Combo Touch is very protective of the iPad and feels very solid. The only disadvantage I see is that when you open the iPad and try to fold the keyboard behind the iPad like a notebook, the keyboard disconnects from the magnetic hold of the iPad. This in turns separates the keyboard from the iPad and you have to place it somewhere that you don’t forget about it. It is possible to turn the separated keyboard around and reattach it back to the iPad so that the touchpad faces the back of the iPad. So its not as seamless as just flipping the keyboard open and out of the way. That is also a plus where if you want to just use the iPad by itself, you don’t have to have the keyboard attached. The other issue I see is how the Apple Pencil Pro is attached to the iPad when traveling. Since you are solely dependent on the magnet to hold and charge the iPad, there is nothing preventing it from getting knocked off the iPad if you place it in your backpack or somewhere with stuff bumping up against the iPad. Too often I feel the Apple Pencil Pro falling off the iPad. You can solve this problem by buying a pouch to hold the Pencil when you travel. Nevertheless, if you want to save money and look for an alternative to the official Apple offering, this Logitech Combo Touch is probably the best option out there from a company that knows how to make keyboards.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your detailed review of the Logitech Combo Touch for iPad Air 11-inch (M4 chip) Keyboard Case! We appreciate your insights into the product's features and your comparison with the Apple Magic Keyboard. We'll continue to work on improving our product offerings to address potential limitations and provide even better solutions for iPad users.
Rated 1 out of 5 stars
poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the apple version is so much nicer, I have a hard time connecting it to my iPad and it drains my battery even when not using.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear about the issues you've experienced with the Logitech Combo Touch keyboard case. We understand your frustration with the connection problems and battery drain. To help resolve this, we recommend contacting our social care team at socialcare@logitech.com. Please include the following information in your email:
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
Flawed design results in non-functional case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case sucks. I had the previous design of this case which worked great. This new design is basically non-functional. They've cheaped out and replaced the padded cover with a thin plastic one. The thin plastic bends with pressure for your wrists on the keyboard which depresses the trackpad button. This means while you're trying to type the iPad is going crazy because it thinks you are also clicking the trackpad at the same time. There is no solution to this; the design is just flawed and it's partially because the materials are worse than they use to be (for the same price)
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Sand
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your honest and detailed feedback—sorry to hear about the experience, especially after having a positive one with the previous version. Design changes that compromise usability are incredibly concerning, and it’s understandable that the thinner material and unintended trackpad activation would make typing a headache.
If you’re open to it, Our social care team will be able to help or at least pass your feedback along to the product team. You can reach them at **socialcare@logitech.com** with:
- Name
- Email Address
- Country
- Product Name
- Brief description of the issue
Your insights could help improve future designs, and we’d love to support you however we can.
Rated 1 out of 5 stars
Unsatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sold the wrong product for my device unable to return it
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re sorry to hear about your experience with the Logitech Combo Touch iPad Air Keyboard Case. We sincerely apologize for the inconvenience caused by receiving the wrong product for your device.
As returns and exchanges are handled directly by the place of purchase, we kindly request you to check with BestBuy or the retailer where you bought the product for further assistance. They will be able to guide you on the next steps.
Rated 1 out of 5 stars
Better Hope It doesn't Break!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 2 months later. Even though Im a Total Member, I had to contact the manufacturer for a replacement and they were miserable to deal with.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Sand
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear that the Logitech - Combo Touch stopped working within a few months. To investigate and assist you, please contact our support team by emailing socialcare@logitech.com. Please include the following details:
* Name
* Email address
* Country
* Product name
* Brief description of the issue
* Support ticket number
Rated 1 out of 5 stars
Don’t.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky. Doesn’t sit up easily. Drains battery even when Ipad is powered down.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
It’s just a case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was an iPad case combo so I returned it back to the store.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Sand
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the confusion about the product being just a case. Clearer descriptions are needed.
Rated 1 out of 5 stars
Not what's expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No tablet included for the price, is disappointing.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Sand
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re sorry for the inconvenience caused—the tablet is not included with the Logitech Combo Touch iPad Air 11-inch. Thank you for your feedback.
Rated 1 out of 5 stars
Poo quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, lasted less than 4 mo and was not treated poorly. Plastics deboning and switches broke with normal use
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about the poor quality you experienced with the keyboard case, especially that it broke down after less than four months of normal use with the plastics debonding and switches failing. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 2 out of 5 stars
IPAD air
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get this for work, it's ok for what it is.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand the Logitech Combo Touch keyboard case is meeting your basic work needs for your iPad Air. We apologize if it hasn't fully met your expectations beyond that.
Rated 1 out of 5 stars
Disappointing quality for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case and keyboard feel like cheap plastic. when the keyboard is attached to the ipad, it prompts you to go to the apple store to download the necessary app. Once there, you get a message the app is not available, what? Not worth the money spent! Returned it the next day!
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello there, We're sorry to hear about your experience with the Logitech Combo Touch for iPad Air 11". We understand your frustration and apologize for the inconvenience. We'll take your feedback on material quality and app download issue into consideration.
Rated 5 out of 5 stars
My favorite iPad accessory!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I’m typing this review on the Logitech Combo Touch for my iPad Air. This is my new favorite iPad accessory, and one that I think that I will continue to use for some time. I have tried a lot of different keyboards, both “portable” types and full size and this is the first that has really impressed me. In recent years I have been shifting my iPad from a purely entertainment device to a productivity device. The ability to remotely connect to my office and other network computers has made the iPad a part of my everyday carry in a way it was not before. The addition of the keys and trackpad have made it immeasurably easier to control a connected PC. Starting right at the packaging there is a feeling of a premium quality item. It remains to be seen how the material of the case and keys will hold up over time , but the material feels durable. The finish is a pleasing matte that is not slick or shiny and everything has a “soft” feel even though it isn’t cushioned. The fit of the case to the iPad is perfect, but it seems there is little padded to absorb an impact. Over the years I have gotten away from military grade drop-tested indestructible cases without destroying an iPad, so this case is probably adequate for every day bumps. When the keyboard is closed over the iPad case the package is very neat, and it really has a “tiny laptop” vibe. After getting the case on the pad I took some time to try various items and overall get a feel for the package in use. I have never used any iPad peripheral that essentially required no set up, until this keyboard. Put the case on the iPad, connect the keyboard to the magnetic attachment on the case, and the keys just start working. No bluetooth setup, toggle or switch. Just, start typing (and moving the pointer with the trackpad). The keyboard input is substantially better than the mushy feel of a portable bluetooth keyboard I have been using for a couple of months. The keys are not too small and the spacing is just fine for my fat fingers and they have a nice snap when depressed. All of the function buttons, well, functioned flawlessly. I was surprised and a bit impressed by the adjustable backlight for the keys. I really didn’t think it was a necessary feature. Then I turned it off and found that I missed it. Must help my old eyes find the keys. The track pad is very precise and the click when pressed is quite clicky. At first I had expected come false inputs on the trackpad, however it has not turned out to be the case as the keyboard is so thin that my hands never rest on the surface like they would on a ticker laptop. The “dot” style trackpad cursor is fine, and I found that I could point with the trackpad and click by touching the screen more effectively than by using the pad alone. A couple of things threw me for just a bit, however I came to appreciate them as I used this. First, the kickstand just bends away from the case, and at first I felt like it was going to break. I found that the kickstand doesn’t have any clicks or stops but it does rigidly remain where I place it. I think after long use the case will probably start to crease and possible split where it hinges for the kickstand, but so far it has been fine and I have been impressed with its ability to stay in place no matter where I put it. The second thing that confused me at first was the way the keyboard hinges. I found that my brain had developed a bias from using a “convertible” touch screen laptop that has a keyboard that can hinge 180 degrees to allow it to be used in a tablet type fashion. I had expected this keyboard to hinge in a similar fashion, but when I tried I discovered it only goes so far before the magnets detach. For a few moments I hated that. Then my brain engaged and I realized that by detaching the keyboard and flipping it over, then reconnecting it to the magnets the keyboard can fold in a “closed” configuration with the keys to the back of the iPad case. This is great as it improves the feel and protects the keys at the same time. The kickstand is inaccessible, but if I want to place the iPad down with the stand, the bet board is easily removed. Love it. I have found that most of the day the keyboard is in use or otherwise attached. In the evening, the keyboard is removed and the now lighter, handier case makes leisure use more comfortable. I really love this combination of case, keys and trackpad, and how they have really improved my experience with my iPad. I only have one small criticism, and that is that I wish they had made some provision for holding a Crayon stylus, which I use quite frequently. It is by no means a necessity, I just would have liked to see it integrated to really “complete” the productivity package for me personally.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your amazing review of the Logitech Combo Touch for iPad Air 11-inch (M4 chip) Keyboard Case! We're thrilled to hear that it's transformed your iPad experience and exceeded your expectations. Your positive feedback means a lot to us as we continue to create exceptional products that elevate your iPad experience.
Rated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work and can’t get a refund a waste of money
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .It's concerning to hear your Combo Touch isn't working as expected and that you've had trouble with a refund. This is certainly not the experience we want for our customers. We're committed to ensuring our products meet your needs; please connect with our support team directly so we can look into this for you. Your feedback is important as we continuously work to improve.
Rated 1 out of 5 stars
iPad case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item need to have a better description it’s a case not a ipad
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback, and we apologize for any confusion caused. We’ll share this with the team to help improve product descriptions for better clarity.
Rated 5 out of 5 stars
Save Your Money, Buy This!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing the newest iPad Air a couple of weeks ago, I came upon the dilemma of deciding whether to shell out lots of cash (almost a third of the iPads price) for an Apple keyboard. Then I came across this product, the Logitech Combo Touch. Based on its price, compared with Apple's, I wasn't expecting much. But I like to keep my money so I decided to give it a try. It arrived in a simple box, not overly exciting, but it looked good. It is a dark grey color, and has a slick "plasticky" feel to it. All the same color except for the slightly lighter LOGI symbol on all sides. The case is textured inside for gripping the iPad, and the bottom has the connector for the keyboard. The layout matches perfectly and leaves room for the Apple Pencil. The adjustable kickstand (integrated into the rear) has just enough tension to hold the iPad in place at whatever angle you need, but not enough to make it hard to get to. The keyboard is where the magic happens. Backlit keys in white travel just enough to make typing responsive. I was concerned with the trackpad and its ability to register input and whether it had the diving board effect (when the top of the trackpad is not as responsive as the bottom). Neither is an issue as the trackpad is very responsive and lacks the diving board effect. Typing was a pleasure and did not slow down my rate at all. The pins for the connector to the case sit on the bottom, landscape side of the keyboard. Now, there are a few issues as with anything. First, the Combo Touch does not secure the Apple Pencil in any way, it just has the cutout on the side to allow connection. Second, the kickstand limits your ability to use this just on your lap and needs more stability than that. And third, the keyboard does not simple fold back as the pins disconnect from the keyboard. All of these are similar issues on other, to include Apple's, keyboards for iPads. But in no way do these cause me to rethink my purchase and return for the Apple keyboard. It is excellent overall and easily keeps more money in my pocket. (P.S. No USB socket on the keyboard like Apple's, it gets all power and connectivity through the iPad's pins.) So, save your money too and go for this Logitech Combo Touch. I promise you will not be disappointed!
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your detailed review of the Logitech Combo Touch for iPad Air 11-inch (M4 chip) Keyboard Case! We appreciate your insights into the product's features and your comparison with other options. We'll continue to work on improving our product offerings to address potential limitations and cater to diverse user preferences.
Rated 3 out of 5 stars
Excellent case with significant missteps
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent a lot of time exploring numerous different keyboard/trackpad cases. It was surprisingly difficult to find something reputable that had a keyboard, trackpad, was lightweight, and allow for laying the iPad flat. At a baseline, the Combo Touch is far superior in features and price as compared to the the Apple Magic Keyboard. I was able to find another third party case that offered all of the above features as well as placement in portrait orientation. However, that case was much more heavy and with a smaller track pad. Pros: -Lightweight -Great feel of keyboard and track pad -Detachable keyboard -Charges directly via iPad smart connector Cons: -Keyboard attaching/detaching seems slightly poor build -No portrait orientation with stand -No holster or way to secure Apple Pencil (huge mistake) -The stand itself can be difficult to position -Charges via iPad smart connector Details: I genuinely think this is the almost the best Combo case. However, the fact there is no way to secure the Apple Pencil was a huge design mistake. Almost all other cases have this built in. This case is definitely superior to Apple's own keyboard that doesn't even support multi-gesture. In general, the only thing I miss is the portrait stand option and lack of securing the pencil. Additionally, the keyboard just doesn't have a sturdy feel when in use. The stand does what it is supposed to but it's not seamless and feels like it could be better. I really enjoy the detachable keyboard, it allows me to switch quickly from the pencil/notebook style to a stand. I really appreciate how light the case is. It connects perfectly and the trackpad is phenomenal. I questioned whether I would care for the track pad but it is definitely worth it. Additionally, the multi-gesture function is immensely useful and works well. Overall: This is a really good product and I would still recommend it. I do believe it is over-priced but I would easily pick it over the Apple Magic Keyboard. I believe Logitech missed a few critical design options. Therefore, I don't feel I can give it 4 or 5 stars, but it is a product I would still recommend.
This review is from Logitech - Combo Touch iPad Air 11-inch - Latest Model (M2, M3 & M4), iPad Air (5th gen) Keyboard Case with Detachable Keyboard - Oxford Gray
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your detailed review of the Logitech Combo Touch for iPad Air 11-inch (M4 chip) Keyboard Case! We appreciate your insights into the product's features and your suggestions for future improvements. Your positive feedback means a lot to us as we continue to create exceptional products that elevate your iPad experience.









