Customer Ratings & Reviews

Great quality. Bought as a gift for my sons iPad and he loves it!

It’s okay I like how I can remove the keyboard but for the price I paid for something I barely use was unnecessary. Plus it makes my tablet even more weighty than it already is. And I feel like if I were to accidentally drop my tablet then the case wouldn’t actually protect it. My little niece was gonna get it but I suggested her take the less expensive route and get a version of it off of Amazon. I return it but they said no returns so I had no other option but to stay with the L.

Great alternative to the Magic Keyboard (& $130 cheaper)!

Its a great cheaper option for the ipad but since having using it daily for 5 months straight now the track pad seems to loose connection and not want to click or disappears. Im constantly having to conect and disconect the the ketboard from the tablet. Its super annoying and inconvenient especially for a college student who is constatly typing and using the track pd

an excellent product beyond my expectations. Very good price on this product.

Amazing looking product love the look and feel worth getting if you own an iPad

I love the product. It’s perfect size for my iPad. And the design makes it look like the perfect portfolio.

Keyboard is good but the case that goes around the actual ipad started warping within the first few months of having it. I've only taken the case off ,maybe, two times since I got it (2023). It is warpped and peeling from four different points along the edges of the ipad now. For over $200 dollars I'd expect ALOT more in terms of quality. I contacted Best But about the issue and they just refered me to Logitech; who I couldn't get in contact with. This was a big splurge for me, but it was my first IPAD. I thought an expensive case would also mean a quality case. I was very wrong. This was the biggest waste of money, and wildly disappointing. DO NOT WASTE YOUR MONEY. You can probably find something that's actually good quality for much less. Again for $250 dollars, this is not what my case should look like in less than two years. I only use my IPAD for work and my daughter uses it with me present. Hopefully sharing this will help someone else save their hard earned money!!

This is the first Apple product I've ever owned. Still trying to adjust to the differencees but I love it

Nice accessory to my iPad Pro! I love the sleek color and design! Pretty convenient and feels like a laptop!

This is the best part of my ipad purchase. It is not Apple, but is so compatible.

The design is great. Functionality is great. Quality is terrible. Purchased in May 2021, now in August 2021, the “s” key has popped off and no longer stays attached to the keyboard rendering it useless. No drops or damage, just cheap plastic keys that broke. Logitech gives a 1yr warranty that I am in the process of doing. However, I filed a claim a week ago with all required info: photo of defect, proof of purchase, model/sn, etc. today when I inquired for an update on my claim they have requested the exact same information again. A week later from the original claim. I’m 3 weeks into med school with no functioning keyboard and no replacement in sight yet…. My advice… get something of better quality if you want it to be a reliable piece of equipment. I wish I would’ve just gotten the apple folio instead.

After a few months, the item started warping. There is structural weakness due to the holes punched in the material for the speakers. I have only seen warping like this on $15 dollar cases from items cheaply manufactured in Asia. I have this exact problem on the 11 inch case and the 12.9 inch case, so this is very likely an issue for every single one of these cases. I am working with Logitech support, they will only RMA it and they will not refund. Logitech customer service: "We are sending this email as a courtesy and follow up since you reached out to our chat. Please know that we can only process a refund if the products were purchased from our website within 30 days. After 30 days, we can only provide a warranty replacement for them. I would like to know if this problem happened under the normal usage?"

Do NOT buy this. The keyboard and trackpad are great, however the rubber seal around all four speakers deform in less than a few months of light use and I have been struggling to get Logitech Support to even reply to my warranty claim the past month. I bought this because I own the same case for my smaller 10.5 iPad Pro, and that version is fantastic. This version for the 12.9 iPad Pro is not.

While functionally it works well, the rubber the case is made of is awful quality. After some time it will disintegrate around the edges causing the ipad to be loose in the case. This is a known issue they refuse to fix on any other their folio keyboards. Plently of people online have this same issue. My case looks like its been through war, not been a protective sleeve in between classes

I brought a this case as a complement for my new ipad pro. I was disappointed when this open box was sold and shipped to me marketed as brand new. I’m returning this and purchasing a new one.

I honestly didn’t think that I would find another keyboard for my iPad that would make me put down the Magic Keyboard. It took me almost a year to convince myself to purchase the Magic Keyboard and I have loved using that ever since. After ordering my new 2021 iPad Pro, I saw that this year, Logitech had updated their Combo Touch case for the 12.9” model. I am so glad I ordered this case. After a few days of using this Combo Touch case I haven’t felt the need to take out the Magic Keyboard, and that is saying a lot. That’s not to say that it is a perfect case, but it’s very, very close. Let’s get the semi-negative thing out of the way. I did find it a tad difficult to open at first. The case does a great job of not leaving any gaps when closed. I think this is great, but it does make it a tad tricky to open when you first start using it. Also, because of the way the keyboard and stand work, I sometimes felt like my hands sit a little further away from the screen than some other keyboards. I use that word predictor bar at the bottom of the screen a lot when I work, and it does take a little more of a stretch to reach it when I am typing. Honestly, neither of these two issues are deal breakers in the slightest, but something worth noting. If you have never really used another keyboard case with your iPad, you might not even notice this. Logitech obviously knows how to make a great keyboard, I use their Craft keyboard at work, and really enjoy using that one also. These keys have great travel and feel crisp when using, and I love the size of the trackpad. The keyboard has a variety of backlight levels you can adjust, and a great feature some other keyboards miss, is that top row of shortcut keys. You have access to adjust media controls, volume, brightness, etc. No more having to reach up to Control Center to adjust these things. I am more of a ‘tap to click’ trackpad user, but I can appreciate the ‘clicky-ness’ of the trackpad, and again the size is awesome! Where this keyboard case really shines is in its versatility. I have a Surface Go 2 that I use sometimes for work, and this case gives it a feel similar to that. The Combo Touch has that fold out kickstand that allows you to prop it up in a number of angles without needing to keep the keyboard section attached. That’s right, the keyboard can be removed, and since it attaches with magnets, it is super easy to pop on and off. The magnets are strong enough that it will not come off unless you mean to remove it. This ability to remove the keyboard is my favorite thing about it. You can keep the case (protection) on and use the stand to prop up the iPad to sketch or watch some media. The keyboard doesn’t fold back, it’ll just pop off. At first I thought this was weird, but after using it for a while, I loved it. It kind of pushes you to remove it if you are trying to use it to read. The cherry on top for this great magnetic keyboard attachment is that you also don't need to charge the keyboard up. It is one of the few keyboards that actually uses the Smart Connector pins found on the back of the iPad. That means that it uses the power from the iPad, and doesn't require a separate battery for the keyboard. You will never have to worry about charging your keyboard separately. Finally, the overall build quality is fantastic. I used an older Slim Folio Pro Keyboard case, and while I loved that one, I sometimes felt that it was too bulky for my needs. On the other hand, I’ve always felt that the Magic Keyboard offers minimal protection. This case is that Goldilocks situation, it gets it just right! It doesn’t add a lot of bulk or heft to the overall experience. The plastic and fabric material combination that wrap most of keyboard feels great and premium. Most of the iPad is protected with just openings for speakers, USB-C port, and Pencil charging. The power and volume buttons are easy to use. Once again, since I am able to remove the keyboard, I have no issue with it being too heavy if I want to use my iPad to read some comics, news, etc. The entire experience is awesome. This is such an easy recommendation for anyone that just got themselves a new 2021 iPad Pro 12.9”, (it also kinda fits my old 2018 iPad Pro, it just felt a tad less snug). You get complete protection, it’s made from great materials, and the keyboard and trackpad feel great to use. This, added with the versatility of the built in stand, and being able to remove the keyboard, is about as close to perfect as you can get. Oh yeah, and don’t forget about the media control row and backlit keyboard. This is definitely the complete package.

Works great. Love it but one of the keys fell off after 2 months.

Let me start by saying this is my second combo touch. I loved my first one for the 10.5 iPad Pro. This product is just horrible for the 12.9. Six months in and the keys are falling off. The case is warping by the speakers, the trackpad is not responsive at times. I use this daily. I have tried 3x now to contact Logitech and they keep asking for the same information that was provided when I filled out the claims warranty. I have tried to even chat with them and no luck. For how expensive this is, I absolutely hate it. This case stays in my padded backpack or on my desk. It’s not being tossed around.

Other than the keys that keep falling off and the apple pencil slides off too it is a decent keyboard but I have already had to replace this twice in a 2 month time frame. Cant even put the keys back on you have to replace the whole keyboard