Customer Ratings & Reviews
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- Model:
- 920-009743
- |
- SKU:
- 6424436
Customer reviews
Rating 4.6 out of 5 stars with 634 reviews
(634 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the high-quality keyboard and responsive trackpad, finding it easy to use and offering great value for the price. Many appreciate the protective qualities of the case and its convenient stand, although some find it adds weight and bulk to their iPad. The sleek design and good fit are also frequently praised.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Weight
Rated 2 out of 5 stars
Think twice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good alternative to the Apple case that’s expensive but it is too heavy and bulky. I don’t recommend it unless you have no other option
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your issues with the Folio Touch. The Folio Touch is designed to allow for use of the keyboard along with a layer of protection for your iPad. We hope that you were able to find another product in the Logi family that suited your needs. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
Rated 3 out of 5 stars
Would not recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left keys marks on my iPad screen. When I folded it over the keys did not lie flat. I returned the item to Best Buy.
No, I would not recommend this to a friendRated 3 out of 5 stars
Logitech folio keyboard eval
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech combo keyboard is a much better choice. This case does not have the ability to be separated like the combo does.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, iPadmini5! I'm sorry to hear about your experience with the Folio Touch keyboard case. Thank you for the review! I will be passing this feedback along. - Maggie from Logitech
- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
#1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really good product, very happy with the product
I would recommend this to a friend Rated 3 out of 5 stars
Touch pad needs improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a dissent keyboard but the touch pad portion of it needs improvement. The touch pad doesn’t respond all the times.
No, I would not recommend this to a friendRated 3 out of 5 stars
Keyboard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice Magic Keyboard it gets really loud and it lights up
I would recommend this to a friend- Cons mentioned:Weight
Rated 1 out of 5 stars
Would choose something different
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case was not as expected for the price. The hinge stopped working right soon after I got it. It didn’t do what I wanted it to half the time. And less than 6 months of having it, it stopped working entirely. Oh, and very heavy. Oh, and my iPad screen also cracked while being in this case when it was dropped from 2 feet.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Sherro,
I am sorry that the Logitech Folio Touch suddenly stopped working. If you feel the product was defective from the manufacturer, don't hesitate to contact the Logitech support team for a replacement. Logitech appreciates your product review. - Leo from Logitech
Rated 3 out of 5 stars
Logitech keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but it is not detachable. Price is a little high but works
I would recommend this to a friendRated 3 out of 5 stars
Cap lock button doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it until the I figured out the cap lock button didn’t work. Tried to return it for another one but the cap lock button didn’t work on that one either
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi JasG!
I'm sorry to hear about the issue happening with the caps lock key on your new Folio Touch Keyboard! I believe the issue could be happening due to multiple languages enabled on your iPad. If you have more than one language enabled on your iPad, please make sure that in your iPad settings under General - Keyboard - Hardware Keyboard - "Switch Language Using Caps" is disabled. I hope this remedies the issue for you, but if it does not you can always come visit us on our support pages at Logitech.com!
-Jonathan from Logitech
- Cons mentioned:Weight
Rated 2 out of 5 stars
Logitech Folio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this item because it felt very heavy with the iPad Air.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Marisol,
The Folio Touch features a backlit keyboard, trackpad, and protection of the front, back and corners of the iPad. I am sorry that the Logitech Folio Touch was heavier than you had expected. Thank you for your feedback. Please feel welcome to visit the Logitech support website if you ever need product support for Logitech products.
Best regards,
John at Logitech
- Pros mentioned:Keyboard quality
Rated 4 out of 5 stars
Keyboard Folio for iPad 11 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually a decent keyboard wish it was a bit more sturdy.
I would recommend this to a friend Rated 2 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be ideal if not for the update. After downloading the app for the keyboard it prompts you to download the latest update for the keyboard. After the update the trackpad is useless. Did research on issue and this is very common to this keyboard. Don’t buy until issue is fixed by Logi
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Trey. Thank you for taking the time to write your review of the Folio Touch. I'm sorry to hear that the latest update essentially bricked your trackpad. I assure you that our support team is working on fixing this issue. Please keep checking for updates. You can also go to our support page: https://support.logi.com/hc/en-us/articles/360052494333-Getting-Started-Folio-Touch
-Charlton at Logitech
Rated 3 out of 5 stars
Ok but not magic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it at first but then tried magic keyboard and was hooked still a ok keyboard but need to be more sturdy.
I would recommend this to a friendRated 3 out of 5 stars
Nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like how it fitted on my iPad and the pencil keep coming out
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay. Just a simple keyboard. Nothing special.
I would recommend this to a friendRated 2 out of 5 stars
I Want To See My Screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is a tad bit on the heavy side. The keyboard works and the trackpad sensors are ok at best. What made me return the product is the flap that is used to keep the case closed covers a portion of the screen. I would prefer for my case to provide full access to the screen.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Oaklandcali! We're sorry to hear that the Folio Touch wasn't working out for you. We greatly appreciate this feedback about the design and will be passing this along! Have a great day! - Maggie from Logitech
Rated 3 out of 5 stars
my iPad Pro keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think, that the track pad works, but I can't used.
No, I would not recommend this to a friendRated 2 out of 5 stars
Overpriced case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced. Keyboard works half the time. needs a more secure way charging Apple pen while protecting one from losing it. I think I am going to find a different case.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi GetanLG, thank you for your feedback! For support, please refer to: https://support.logi.com/hc/en-us - Will, Logitech.
Rated 2 out of 5 stars
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get track pad to work, and could not find resolution online, so I returned it. Does not stand up on your lap, you have to have a hard surface to work on.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Suzy,
I am sorry that you could not get the trackpad to work on your Folio Touch. This keyboard is supported with the Logitech control app in the Apple app store, which offers Firmware updates. If you ever need support with Logitech products, always feel welcome to visit the Logitech support website for assistance.
Best regards,
John at Logitech
Rated 2 out of 5 stars
Bulky keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky keyboard with Magnets that will not hold. Keyboard is ok , small .
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for the feedback! We'll surely make sure to share it with the right team. Thanks for bringing it to our notice.