Customer Ratings & Reviews
![Q W E R T Y U I O P { [ } ]
A S D F G H J K L : : . . rett Z X C V B N M < > . ? / sh iri alt option x cmd 3 cmd alt option A A](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6424/6424436cv16d.jpg)
- Model:
- 920-009743
- |
- SKU:
- 6424436
Customer reviews
Rating 4.6 out of 5 stars with 634 reviews
(634 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the high-quality keyboard and responsive trackpad, finding it easy to use and offering great value for the price. Many appreciate the protective qualities of the case and its convenient stand, although some find it adds weight and bulk to their iPad. The sleek design and good fit are also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product super easy to use i recommend this for anybody
I would recommend this to a friendRated 2 out of 5 stars
Folio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was okay. Little pricey and bulky but it is okay. Thanks
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Musicman, thank you for your feedback! For more, please refer to: https://support.logi.com/hc/en-us/articles/360055392313 - Will, Logitech.
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kills my iPad battery substantially. Would not recommend. I don’t live by a Best Buy, but still trying to coordinate a return.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about the return and we apologize for the experience. Your input helps us improve our products and services. Thanks for bringing this to our attention. In the meantime, feel free to contact the Logitech support team as they will assist you with a more suitable resolution. Thanks so much!
Rated 1 out of 5 stars
Misleaded by BEst Buy Employee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was misleaded by Best Buy's employee so This product doesn't fit to my Ipad 5th Generation.... unfortunately I can not return it .... I lost my money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's truly unfortunate to hear. If you haven't already, please get in touch with the Logitech support team as they'll be well equipped to assist you with the necessary steps and also will let you know any available options. Thanks!
Rated 1 out of 5 stars
Spacebardoesnotwork.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried 3 of these. The space bar works sporadically at best. Keeping this one since it’s too time consuming to take it back.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing. We'd recommend to get in touch with the Logi Support Team in this case and the team will definitely walk you through all the available options, next steps, and best possible solution.
Rated 1 out of 5 stars
Nnnnn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this project. The rubber around the sides was very bad.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 1 out of 5 stars
not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this case drains my battery quickly, and unless I restart my tablet, it will not space on the keyboard, forcing me to use the onscreen keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Installnotincluded,
I am sorry that the Folio touch keyboard is not meeting your expectations. I will record your product insight and pass it along. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Cut outs doesn’t match speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item does not fit the iPad 11 pro as it should. The cot pits for the speakers are not fully aligned. Had to return it.
I would recommend this to a friendBrand response from Logitech
Posted .Hi Rooose,
I am sorry that the Folio Touch was not what you expected. Feel free to check out the rest of the Logitech iPad accessory collection for a model with the features that fit your needs.
- Leo from Logitech
Rated 1 out of 5 stars
Not recommended.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work right from the beginning. I would not recommend this product
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear about the negative experience with the Folio Touch. We take this feedback seriously and are dedicated to resolving any issues promptly. We encourage you to reach out to our customer support team for assistance and further evaluation of the specific concerns.
Rated 1 out of 5 stars
Keyboard keystroke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Keyboard keys are not working after a month
No, I would not recommend this to a friendBrand response from Logitech
Posted .We truly apologize for the experience. Reach out to Logi Support and our team will look into this.
Rated 1 out of 5 stars
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, only lasted about two months before breaking.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does fit 2nd gen iPad Pro 11’
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit the iPad Pro (11 Inch) 2nd generation sadly as the case seems very sturdy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear that you weren't able to get your iPad Pro (11 Inch) 2nd generation to fit with the Folio Touch Keyboard Case. If you're sure that your iPad's model number, seen on the back cover is indeed A2228. Also be sure that the color you got, is Graphite and not Oxford Grey since the Oxford Grey cover was exclusive to the iPad Air 4th gen. If those are both correct, then here's a Getting Started Guide on how to properly place your iPad Pro 11" into the Folio Touch: https://support.logi.com/hc/en-us/articles/360052494333-Getting-Started-Folio-Touch. Hope that you found this helpful and that all is going well. Best Regards, Richard from Logitech
Rated 1 out of 5 stars
previously opened product sold as new
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obviously what I received was an open-box item but sold as new.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Keyboard quality, Price
Rated 5 out of 5 stars
Great Magic Keyboard Alternative
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a complete compliment to the IPad Pro 11in (2nd Generation). The case itself is good quality, very sturdy and has some heft to it. They keyboard keys has a good tactile feel. Gives this tablet the functionality of a laptop. Save yourself some money and get this case over the magic keyboard.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Awesome Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard case is awesome, the keys are backlit and have a really nice feeling to them. The case fits really snug and have a cool fabric-like design. Overall this product is an A+ in my world.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Great alternative to the Apple Magic Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard Folio is well built, great function, and protects the iPad. I use the iPad on the go and use it to remote into servers, workstations, and clients computers. The trackpad works great for that! Where its not a downfall to me, the stand could be hard to set up on your lap. I use mine on a table or desk for the most part.The function keys are a nice feature that the apple Magic Keyboard doesn’t have.
I would recommend this to a friendBrand response from Logitech
Posted .Hi Technology Professional,
Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
- Pros mentioned:Battery life
Rated 5 out of 5 stars
So Convenient!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how convenient it is!! And that I never have to worry about charging it because it charges through the iPad.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great form, fit and function. In my opinion it is a better value then the Apple version.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soft keys, excellent response, overall a great iPad accessory from Logitech.
I would recommend this to a friend Rated 4 out of 5 stars
3 things to look out for when using this product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 things you should know about this product: 1. This is the perfect alternative if you don’t want to pay more for the Apple magic keyboard. 2. It gets a little annoying when the keyboard disconnects once in a while. You don’t have to disconnect the keypad and reconnect it to the case, just hit the function button with the small icon of a keyboard. 3. This will drain your battery quickly if you keep the keyboard’s back lighting illuminated the whole time when using it. You need to make sure you turn it completely off if you’re in a area with plenty of light. Overall, I recommend it.
I would recommend this to a friend