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Customer reviews

Rating 4.6 out of 5 stars with 634 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the high-quality keyboard and responsive trackpad, finding it easy to use and offering great value for the price. Many appreciate the protective qualities of the case and its convenient stand, although some find it adds weight and bulk to their iPad. The sleek design and good fit are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-634 of 634 reviews
  • Rated 5 out of 5 stars

    Make your ipad air a laptop power house!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best thing’s i have ever gotten for my ipad air, it took two seconds to get used to and bam! Shes a laptop, your ipad is powerful and with the rite app’s for the work you do she now will blow your mind how capable you’ll be with this protective case keyboard combination that you will not regret getting!!! I love the luminating keyboard make’s work easy in dark rooms. Love it, love it, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best keyboard out there! Although I don't have a magic keyboard I feel it's even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPad keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, perfect size, easy to set up anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great turns iPad into a laptop very easy to use Well worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Folio Touch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Folio Touch Keyboard has a great feel and look. I am having a difficult time adjusting to the touchpad and cursor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It makes my iPad work almost exactly like a laptop, only it’s lighter and more portable! I love it and would definitely buy again!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unusable because of mandatory firmware update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying two of these cases, I ended up returning both and going with the Apple Smart Folio keyboard case. A firmware issue with the Logitech Folio Touch keyboard case makes it unusable — once you plug in your iPad, it forces you to update the firmware through the Logitech connect app, which then renders the touchpad totally unusable and essentially leaves you with just a keyboard. I tried two different cases and had the same problem with both, and in the end, the cost did not justify the price. On top of that, the case itself is extremely bulky, and though it does offer protection, the case makes my iPad almost as heavy as my Macbook, which defeats the entire purpose of having an iPad. Go for the Apple Smart Folio keyboard and pay a little extra for a separate case attachment if you want added protection. The Logitech case may seem more attractive in terms of cost, but in the end, it’s not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like this ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for my daughter who does tutoring online.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    for light use only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    key are touch keys sensitive and command get stuck... i purchased my case in 2020. material over key pad is lifting as if i had a sperate skin cover. disappointed In quality

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! We apologize for the inconvenience with your Logitech Folio Touch Keyboard Folio for Apple iPad Pro 11". We understand your frustration with the touch key sensitivity, command key sticking, and material lifting issues. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 2 out of 5 stars

    Space bar doesn’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space bar doesn’t work. We will have to return. We also hoped the keyboard had better lighting for my 95 yr old mother. The keys blend in with the background making them hard to see.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're sorry about the spacebar & low lighting on the Logitech Folio Touch Keyboard Folio. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 3 out of 5 stars

    It’s okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cursor is sluggish after a couple weeks of use and it will only click certain things

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trackpad isn’t as smooth as I had hoped, but it is OK.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy that the keypad is easy to use however sometimes let’s get stuck and I’ve had to do 2 returns due to connection malfunctions with my iPad.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear, and we apologize for the experience you had. Please reach out to our Logi Support team for further assistance in this case.

  • Rated 1 out of 5 stars

    Bad product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1 snap it in thinking it's so cool don't need to connect to bluetooth or anything. But the mouse track is not working.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate. We recommend that you contact Logi support team in this case and they will walk you through all the available options, next steps, and best possible solution.