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Customer reviews

Rating 4.7 out of 5 stars with 983 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 983 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard! Feels good, response is great. Would 10/10 buy this again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Year warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased May 10th, 2021. Used daily for gaming and browsing. November 16, 2022 the "w" stopped working. Appears to be something has come loose under the board and needs soldering. Fortunately the keyboard was still under warranty and Logitech sent me a replacement/brand new keyboard for free. So, despite the key that stopped working in about a year and a half I have to give a good rating because of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One amazing keyboard

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and the keyboard is still going strong. I love the feel of the keys, how easy it is to clean, and the rubber feet are still 100% intact.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G PRO TKL! We're delighted to hear that it's still performing well after two years of use. We appreciate your feedback on the key feel, easy cleaning, and durable rubber feet. We strive to create long-lasting and reliable products. Logitech

  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Do not buy this keyboard! Disposable!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Logitech keyboards since I got into computing in the 80's. I have never had this issue with them or any other keyboard before. About 3 months after I purchased my first one the keys started peeling. I thought it might be from hand sanitizer but no it was much worse. I am NOT a pro gamer but I do game a LOT. Then I thought it might be acid in my skin or something stupid like that. Finally I tried to bring it to the attention of Logitech. I contacted them through Twitter via DM and the support nightmare began. To make a long story short, they tried to start two separate tickets from the same conversation and then tried to blame the whole thing on me. Finally I got it sorted and they sent out a new keyboard. One month later, and keys are worn off again. In the meantime I finally found out why. These keys, on this "Professional" keyboard are....Laser etched. Literally painted keys then a laser takes the paint off to make the lettering so the light shines through. This is the absolute CHEAPEST way to make keys. And Logitech, a company I have trusted for nearly 40 years DARES to call this a Professional keyboard. I have contacted them again and this time I want a refund. I doubt I will get it and $120 will just be gone to the wind. I will never buy another logitech product again. I have spent thousands of dollars on their equipment and this keyboard is absolute trash. Sad too because feel wise, and size is great but sadly, if it looks like trash, it's trash. So as the title says DONT buy this keyboard, unless you are going to replace all of the keycaps. Really sad Logitech.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello TAGSlays, Very sorry to hear about the issue you had with the G Pro TKL Wired Gaming Keyboard with the keys wearing out after just a couple of months. The great thing about Logitech is that there are a variety of keyboards that you can choose from and it looks like this one wasn't meant for you. In the Pro line, there is the Pro X and G915 TKL (https://www.bestbuy.com/site/logitech-g-pro-tkl-wired-mechanical-gx-blue-clicky-switch-gaming-keyboard-with-rgb-backlighting-black/6372528.p?skuId=6372528) and then there is the recently released G413 TKL SE (https://www.logitechg.com/en-us/products/gaming-keyboards/g413-tkl-se-gaming-keyboard.920-010442.html). Would truly hate to lose you as a customer after all these years just because of one bad experience. Thank you for being a long time Logitech customer. - Richard from Logitech

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the keyboard. Great switches and good software to control RGB and macros. I was not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb backlighting

    Rated 5 out of 5 stars

    Nice keyboard especially when its on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this keyboard so far. I had been wanting a matching keyboard to go along with my Logitech 703 mouse. Definitely an upgrade from what i was using before. Clicks feels good and satisfying. Changing the rgb is easy with the Logitech app that i already had for my mouse so it was just an easy plug in and customize. So worth getting it on sale and then i used my best buy rewards on top of that to get it for 60 bucks. Total steal on my behalf. Gave the value 4 stars because at the retail price of 129.99 its a bit pricy for a wired keyboard but if you find it on sale its totally worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but keys wearing off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard feels great, sounds great, and I was really enjoying it until the black on the keys started to wear off. My W A S D keys started to wear in the first two weeks, and almost 30 days of having this keyboard, I've posted pictures of what it looks like. Yes I game on it, Yes I play FPS with it, but also spent 140 with tax on it, this should not be happening. If it is advertised as a 'gaming' keyboard, it should be able to withstand GAMING use.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, I'm sorry to hear that your keys were wearing off after some use. That certainly shouldn't be happening. If you contact us via our support site, we can see what we can do about fulfilling your warranty on the keyboard or replacing the worn out keys. I apologize for any inconvenience this may have caused you.

  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and the keys sound like heaven. Its got some weight, the keys don’t take much to press down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really good, sounds really good and customizability with lights are good. only bad thing is black on keys are already wearing off and light is shining through, only use keyboard for maybe an hour a day 5 days a week

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Leopold, we're glad to see you're enjoying the customizable options of your G Pro Mechanical Gaming keyboard! If the keys are starting to wear off, you should be able to get those replaced under the included warranty. You can file a claim here: https://support.logi.com/hc/en-us/articles/360059520333-Warranty-PRO-Keyboard. Hope that helps.

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle great use Great brand name easy to use love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fieles Nice and sous good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good. Switches sound nice. Very good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is really good, i really enjoy hearing the keys click

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Rgb backlighting, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Audible Clicks, Real Satisfaction, Raw Gaming.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its everything you hoped it would be. GX Blue from Logitech is one of the greatest keyboards I've ever used in my life of gaming. I was a user of Razer's Keyboard products before this but no longer after using this well-constructed beautifully made keyboard. I am using this mechanical board to type this review out. I honestly haven't had a great feeling typing on a keyboard like this since the 90s when I use to play Duke Nukem 3D. In my mind, there always been a trade-off with keyboards where you either had to pick beautiful RGB lights on a bad membrane keyboard or a very ugly keyboard with awesome mechanical keys. Well, here you don't have to make that choice and in the world of PC gaming, it took us a while to get here. This G PRO GX gives you all of it in one and I couldn't be happier. I guess I'll start by saying that this keyboard is crafted and constructed to precision, Everything from the weight of this board feels perfect. While placed on a desk, there is no way this keyboard is going to be moving out of its position. The rubber grips on the feet keep this thing stable fully on the desk. The soft-touch keys feel great to the fingertips; It's clicky and loud but its perfect amount of feedback with each key. it's hard to say but its something about using it when gaming on Overwatch that gives you a satisfying feeling. Tactile feedback gives off a nice audible click. It's a good compact design that allows you to take the keyboard with you to a LAN party or tournaments so you can throw this in a bag and go quickly. PRO Keyboard from Logitech doesn't take up much footprint at all so you have the space you need for gaming. The Numpad is cut from the keyboard to allow for closer mouse movements and I had no issues when using Logitech's G903 mouse next to the keyboard. There is a detachable USB cord that connects the keyboard to the PC and for the most part, it's strong and braided so no snatching it out by mistake. Again the well-constructed design is here insuring if you are gaming a little wildly nothing will damage if the keyboard falls. Lightsync RGB colors are beautiful hands down and even better if you use the included GHUB software. They are bright and the first thing you will notice when using this keyboard is the big colorful "G". There are so many custom lighting designs you can make with the keyboard that I can't possibly keep up and that's on top of the animations that the keyboard has. I do like that it does "lightsync" with the G903. Also within the software, you can program the F-Keys to create macros until your heart content. All of the features are there for you to play around with. There are two buttons on the keyboard at the top. One controls "Game Mode" which disables some Windows keys and an "RGB LED" Button which allows you to turn the LED lights on and off. Sucks because I think they could have added a way to set the brightness from the button at 3 levels but it doesn't harm the keyboard review. Overall to me, this is the perfect wireless USB keyboard for gaming. ALL the features are there in a modern keyboard but the fact that Logitech took steps to add even more features into this thing is insane. Loving the satisfying clicks of this GX blue. I mean there is nowhere left to go with a keyboard like this. They already made a model with the Numpad included and in my opinion, the only way to make a keyboard like this any better is to make a wireless version with a good battery life. For gamers, this is an easy 5/5 star product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing and not durable.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this back in April and i feel I’ve had enough game time to give this an accurate review. Overall the keyboard works well. However, the durability of the keys is subpar. By June the black coating was starting to fade off of the WASD keys. Now the spacebar and Alt keys are fading too. It’s massively disappointing. I work full time and only use this at most 10 hours per week.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello JoeWestminster, Very sorry to hear about your disappointment with the G Pro TKL Gaming Keyboard and with the keys being subpar. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. To that end, the G Pro TKL comes with a 2 year limited hardware warranty. Here's a link to File A Claim:  https://support.logi.com/hc/en-us/articles/360059520333-Warranty-PRO-Keyboard. Hope that you found this useful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 1 out of 5 stars

    can’t remove switches without destroying the keybo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so unbelievably disappointed with this purchase. It’s supposed to have swappable key switches but you can’t get them out without destroying the keyboard. I ordered a set of Cherry MX Browns from Logitech. I couldn’t pull the switches out with the provided switch puller so I bought a Glorious switch puller. Switches still wouldn’t come out. I wound up breaking the switch leads off into the main board of the keyboard so it’s unfixable. Waste of $200. Stay away… stay far away.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Luke, Very sorry to hear about the problems you're having swapping the key switches on the G Pro TKL Gaming Keyboard. I've found that the Spring Park Universal Mechanical Key/Keycap Switch Puller works very well with taking off the switches for the G Pro X. Here's what it looks like:  https://www.ebay.com/itm/Universal-Mechanical-Keyboard-Key-Switch-Puller-Remover-Cap-Removal-Tool-Bland-/383764258669. Hope that you find this helpful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new keyboard !! So smooth and it’s not in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love the gift (key board )very cool lights

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Responsive, colorful, and awesomely loud

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main complaints I have with my gaming laptop is that the keyboard feels cramped, and there’s very little in the way of tactile feedback. Enter the Logitech G Pro keyboard. Although this keyboard has roughly the same footprint as my 15.6" laptop's keyboard and exactly the same width, its tenkeyless (TKL) design means there’s no number pad on the right-hand side, so each key gets a little more room to breathe without taking up extra real estate space on my desk, leaving me more room for my mouse and trackpad. The GX Blue Clicky switches also provide that satisfying clicky-clack of ye’ old keyboards and typewriters of yesteryear. If you’re not a fan of loud key clicks, this keyboard is not for you. Why do I love the GX Blue Clicky switches? For me the physical and auditory feedback of the keys actually helps me not only type better, but game better. With tactile and silent keyboards it can be hard to know if you’ve actually actuated the keys, and during fast-paced gaming, accurate complex key combinations and effective button mashing can often be the difference between a loss and victory. The keyboard itself measures about 14 inches wide, 6 inches across and about 1.5 inch tall when the feet are not engaged. There are even two separate elevation angles available to choose from by propping up either pair of the nested kickstands. While most of the keyboard is made of plastic, it is reinforced with a steel backplate for durability which accounts for some of its heft, weighing in at just over 2 lbs. The fabric braided USB cable with stabilizing prongs is secure but detachable, which is great for travel, and it measures about 6 feet long. Don’t be misled though, this is not a wireless keyboard, and it does not have an internal battery nor way to communicate with your computer wirelessly. A bit of the technical details for those of you that are interested, the actuation point of the keys sits at 2.0mm with a travel distance of 3.7mm, and actuation force required is 50g with a 1ms report rate. It’s got twelve programmable ‘F’ keys along the top which allow you to assign custom macros using the Logitech G Hub software. I tried the macro creator for a number of work and gaming related automated sequences, and it works really great, though depending on the responsiveness of your system, you may have to play with the keystroke delays a bit (default is 50ms). You can also set the ‘F’ keys to perform specific actions in integrated applications like Discord, OBS, and Overwolf. For gaming, I found that this keyboard works great with e-sports and MMO titles like Fortnite and Overwatch. In Counter-Strike: Global Offensive, for example, I had no trouble navigating with the WASD keys, switching weapons, or using any of the comms shortcuts for communicating with my team. The keyboard was equally zippy and responsive in PUBG and Minecraft. The ‘F’ keys can be useful for executing repetitive long-chain combos that help you clear tough areas of games that would otherwise make them laborious and frustrating, though you should to be aware that some online multi-player games specifically disallow macros that give players an unfair advantage and you may risk getting banned from the game if you use them during competitive gameplay. Now onto the lighting profiles. I find this feature to be good and bad. The keycaps that you get with the keyboard have transparent sections for the characters near the top of the switch, so while you get bright and vibrantly lit primary characters, the secondary characters are not illuminated at all. There is a dedicated button at the top right-hand corner of the keyboard to toggle the lights on or off, but it doesn’t allow you to change the brightness of the lights. Just a quick note too, with the lights off, the characters on the keyboard are really difficult to read, so if you need to read the labels on the keys, you’ll have to keep them on, which uses more battery in a laptop setup. The G Hub software does let you set custom animations and colors and you can even choose a different color for each key individually if you want. It still won’t let you adjust the brightness of the lights though and only certain settings can be 'saved' to the default profile stored in the keyboard. There’s also a ‘game mode’ toggle button on the keyboard that disables specific keys on the keyboard that you don’t use while gaming. You can choose the default, which is just the Windows, function, and menu keys, or set a custom set of disabled keys depending on your needs. Overall, I really like the Logitech G Pro keyboard for its understated but attractive design, customizable backlighting, amazing key feel and responsiveness, and generously loud clicky keys.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Rgb backlighting, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Straight Up Killer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Logitech Gaming Keyboard is straight up awesome. I'm mostly a controller gamer but decided to request this to try my hand at a keyboard. Initial thoughts are it's a super well built keyboard, they key travel is great and the clicks are satisfying but super loud. The overall size is a little off-putting but for gaming is pretty smart since your hands don't have to travel as far. With the GHub app you can set up for your quick commands and macros. I mostly used it for Num pad mapping for accessing my mod menus in GTA V. I tried using the keyboard for Ghost Recon Breakpoint but the game has too many controls , so a controller is way is for that. And finally the Logitech RGB is pretty dope, I have it synced with G703 Gaming Mouse and creates a great effect with my setup. Overall it's a great compact keyboard for pro gamers in mind. I'm not at that level or anything but it's still usable for moderate PC gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Keyboard quality, Rgb backlighting

    Rated 4 out of 5 stars

    its decent if u like tkl switches are clicky loud

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design and Build It’s slim, lightweight, and has a clean, low-profile look. The build quality feels premium, and the double-shot PBT keycaps hold up well over time. Performance The mechanical switches are smooth and responsive, ideal for fast-paced gaming. You can choose between tactile or linear switches depending on your preference. It also supports tri-mode connectivity—Lightspeed wireless, Bluetooth, and wired—so it’s flexible for different setups. Features You get customizable RGB lighting, quiet key presses thanks to sound-dampening layers, and up to 36 hours of battery life. The Keycontrol software lets you remap keys and set macros easily. Downsides Some users mention occasional Bluetooth connection issues, and it doesn’t come with a wrist rest. Also, no hot-swappable switches if you’re into customizing hardware. Bottom Line If you want a sleek, reliable keyboard for gaming or everyday use, the Logitech G515 TKL is a solid choice. It’s compact, responsive, and packed with features that matter.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed review! Great to hear the G515 TKL is delivering on design and performance. We appreciate the feedback on Bluetooth and customization—always helpful as we continue to refine our gear. Logitech

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