Customer Ratings & Reviews
- Model:
- 981-000906
- SKU:
- 10115741
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Could've been good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it was solid headset and it could've continued to be. But now a month in and it's not playing any sound besides a blasting static. This is despite me not using it very frequently and its in very good condition, so I'm not quite sure what's up. Odd that it broke after the return date expired so that sucks.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Sophia, Very sorry to hear about the "blasting static" you're experiencing with the G Pro X Wireless Gaming Headset. Fortunately, there is a 2-year limited hardware warranty that Logitech provides with this headset. Here's a link to File A Claim: https://support.logi.com/hc/en-us/articles/360052917673-Warranty-Pro-X-Wireless. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
good if ur lucky
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITS HARD to get this thing to work. 1st one didnt work out of the box
No, I would not recommend this to a friendBroke right after return window closed lol
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 weeks. Headset started to get a popping/crackling noise every 30 seconds one week after use. Never used near full volume but wasn’t impressed. I would recommend going with some steel series since my last pair before this lasted over 5 years.
No, I would not recommend this to a friendLimited software and poor battery quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and less than 2 years old and the battery is already unable to charge.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello! We are sorry to hear about the limited software and short battery life you've experienced with your Logitech G PRO X Wireless Gaming Headset. We understand this falls short of your expectations and apologize for the inconvenience. To get that issue resolved, we recommend reaching out to our social care team via email at [email protected] with your
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- Email Address:
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- Brief description of issue:
Trash Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started randomly turning off and losing sound even when plugged in. Junk, save your money
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the Logitech G PRO X Wireless Gaming Headset's unexpected power loss and sound issues. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
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- Brief description of issue:
Constant White Noise
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset has a constant white noise when it is powered on. It continued if it was connected and if it wasn't. I have tried messing with the settings but nothing would fix it. I don't know if I got a bad headset but for the price I would expect a better sound quality. I will be returning this headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your white noise issues with the PRO X Wireless. This sounds like an isolated issue that will be alleviated by conducting an exchange. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
Piece of junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even have it a month and it’s broken. Horrible quality
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the issues you're experiencing with your G PRO X Wireless Gaming Headset. Your feedback is important to us. To get that issue resolved, we recommend reaching out to our social care team via email at [email protected] with your
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- Email Address:
- Country:
- Product Name:
- Brief description of issue:
terrible bluetooth headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THESE ARE TERRIBLE. do not get these. worst bluetooth headset ive ever tried. better off with steelseries or just get the astro a50. the sound is straight trash.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a subpar audio experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
The mic quality is very poor.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with high excpectation from the blue voice and other stuff, but the mic was really bad. My friends were laughing at me for spending a lot of money for this poor mic quality. My phone’s mic is better thsn this headset mic. I am just disappointed.
No, I would not recommend this to a friendComing from Logitech I expected better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality even going thru all the fps headphone profiles. People make their own on the Logitech app and even then everything sounds off. That’s why I switched to steelseries
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the disappointment you experienced with the sound quality of our product. We strive to provide high-quality audio experiences for our customers, and we regret that we did not meet your expectations in this regard. Your feedback is valuable to us, and we appreciate you sharing your experience.
Poor Quality and poor Range
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound from mic and earphones first week. Terrible sound the following week. Wireless began to cut out and distort. Voice was distorted and audio was distorted. Wireless range definitely not as stated. Maybe 10 feet max before audio cut out and distorted.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Mike, I'm very sorry to hear that you've been having some issues with the connectivity of your G PRO X wireless headset. Judging by the distorted audio, it sounds like it's either a bad receiver or a bad USB port that you're using. I would recommend switching the receiver to a USB port possibly on the top of your computer to see if that helps minimize interference and possibly extend the range. If you are still having issues after that, I would recommend contacting us via our support site for further assistance.
Terrible sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most terrible audio I've heard in a long time. I am used to the hyper x flight s, and this is night and day difference to audio quality. I am returning these asap, and going back to the flight s. I'll live with the poor mic quality on the hyper x's.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Chris, we're sorry to see you're unsatisfied with the audio quality of your G PRO X Wireless Gaming Headphones. In order to improve the audio features and mic quality, you have to download the G Hub companion app! This will let you do things like enable Blue Vo!ce for the best mic capture quality, as well as be able to change how you "hear" in the headphones themselves. Hope that helps clear up some confusion.
A lot of missing components
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing: Mic, the ear cups were replaced with the replacement ones and was taken, no manual. Only thing I received was the headset, which was a little dirty, the usb, and the charging cable. DON'T ORDER FROM BEST BUY!! I recommend ordering it somewhere else more trustworthy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Patrick, thank you for your feedback! Any new Logitech G product will come sealed in an official manufacturer package with all accessories included. - Will, Logitech G.
- Pros mentioned:Sound quality
Ok Headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech G PRO X Wireless DTS Gaming Headset overall is a good headset. Pros: Very comfortable, lightweight, great audio quality with crisp sound. Connects easily to PC and doesn't have latency. The long battery life also allows wireless mode to be used for hours on end without a charge. Cons: Mic is a much lower quality than others. It is muffled and not as crisp as other headset mics and microphones in general. It doesn't connect to Xbox because Xbox requires a specific chip in the USB to connect to an Xbox. It works with Ps4 and docked Nintendo Switch, but doesn't work with undocked Switch or mobile devices. As a consumer, it would be incredibly helpful if the packaging clearly stated what this headset is and is not compatible with. Overall, the sound quality is very good and my son has been using them for distance learning for school with his Chromebook. The headset is very comfortable for extended use during class and the mic is good enough for the teacher and other students to hear him. He said they are so comfy that he forgets he has them on. They easy connected wirelessly to the Chromebook. Now, if they also worked with his Xbox, they would be perfect.
I would recommend this to a friend Sound was terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was not good on this headset and there were only a few ways to modify the sound quality.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.
Would not recomend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They honestly feel too tight i know they are adjustable. Quality is mid. Hyper x clouds alfas are better
I would recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Look elsewhere - Poor product with issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound and challenging to setup. Tried the wired ones too and those were even worse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate and we apologize for the inconvenience. This is not the experience we want you to have. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Horrendous Microphone and Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone was hissing out of the box with sidetone creating loud crackling. Poor sound quality from the drivers and flimsy build quality make these headphones an easy DO NOT RECOMMEND.
No, I would not recommend this to a friendLasted a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep the headset on my desk at work. Went to put it on today and the plastic that is screwed in on the head strap snapped so now one earpiece just hangs. Not fixable either. Disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Andrew. Thank you for taking the time to share your experience with the G PRO X Wireless headset. I'm sorry to hear that they broke on you. Did you purchase the Geek Squad Protection when you bought the headset? If so, you have 2 years of accidental coverage... simply bring the headset back to Best Buy and they will exchange it out for you.
-Charlton at Logitech
Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not worth it the quality of the headphones are not good as they try to show us
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention
