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Customer reviews

Rating 4.7 out of 5 stars with 7513 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 7,513 reviews
  • Rated 5 out of 5 stars

    Wired gaming mouse by Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson. He absolutely loves it. It is a gaming mouse and has A LOT of incredible features. It has adjustable weights, 11 programmable buttons, on-board memory, PC / Mac, LED lights and the scroll wheel can change from clicking to a smooth roll transition all with a side touch of your finger on the mouse wheel. It is very lightweight and fits wonderfully in the palm of your hand. For the price too, you cant go wrong. Best purchase EVER!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear your grandson is enjoying the G502 HERO! Its customizable features and ergonomic design are meant to enhance the gaming experience. Thank you for sharing your positive feedback with us. We appreciate you choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Best value mouse of all time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse i have ever used - it comes with enough weights to become heavy but mobile and has a great hand shape. Stopped using a Master 3 and switched back to this lol even for non gaming

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive feedback! We're thrilled to hear the G502 HERO is your best mouse yet, especially considering its value, weight options, and comfortable design. We appreciate you recommending it! Logitech

  • Rated 4 out of 5 stars

    Great mouse over all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computer accessories i have ever perchased Logitech is really atepping up their game. Only complaint i have is that the mouse speed options could use more personnal adjustment tweeks or at least more options because it goes from turtle slow to time travel fast with very little adjustment room butbother then that its a very smooth mouse that is very durable ( self tested - league player if you know what i mean). And plenty of weights to add to get the perfect weight for your play style or needs.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled you consider it one of the best computer accessories you've ever purchased and that you recognize Logitech's efforts in improving our products. We appreciate your specific feedback about the mouse speed options and will pass that along to our development team for consideration. We're glad you find it durable, especially with your "self-testing" as a League of Legends player, and that the adjustable weights allow you to customize it to your liking. Logitech

  • Rated 5 out of 5 stars

    Best gaming mouse I’ve used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very lightweight, tactile, and has great customization. Paired well with my gaming logitech keyboard and the rgb is synced using the app. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth like butter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroll wheel is a work of art. It's smooth and keeps spinning forever. It's a fidget spinner disguised as a mouse. All in all, a great mouse with multiple programmable buttons, ergonomic grip, multi dpi settings and rgb lights. But the scroll wheel exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. A lot of good features with a nice consistent feel. The scroll wheel is amazing and the general customization is a nice and welcome change. A total steal for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse with Excellent Performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this mouse for a while and it has exceeded my expectations. The design feels comfortable for long hours of use, and the buttons are very responsive. The customizable features are easy to set up, which makes it perfect for both work and gaming. The build quality feels solid, and the performance is smooth without any lag. Overall, this is a reliable and high-quality mouse that I would definitely recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed review! We're thrilled the G502 HERO is exceeding expectations with its comfort, responsiveness, and versatility. Whether it's for work or gaming, it's great to hear it's delivering smooth performance and solid build quality. Logitech

  • Rated 5 out of 5 stars

    Best Gaming Mouse I've Owned!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mouse once before. I loved everything about it and still do! From the RGB customization to the macros and different profiles and setups you can make. This mouse can do alot for its price point. I got mine on sale for 39.99 and you just cant beat the performance. If you like a heavier mouse, it comes with wieghts. You can set your DPI from 1 to 26 thousand and some change. This mouse is a great choice for entry gamers or seasoned veterans. It just depends on what your uses would be for it. I highly recommend this mouse to anyone looking for a budget friendly mouse with great performance and feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're incredibly excited to hear you consider the Logitech G502 HERO Wired Gaming Mouse the "Best Gaming Mouse I've Owned!" Your detailed feedback on its customization, performance, and value is fantastic. We truly appreciate your high recommendation for fellow gamers! Logitech

  • Rated 5 out of 5 stars

    Good sale purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for when I need a gaming mouse. Enough customizations to fit my style. Also the weights are an added bonus if you like them.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're thrilled your Logitech G502 HERO Wired Optical Gaming Mouse was a "Good sale purchase" for you. It's fantastic that it works perfectly for your gaming, with its customizations and weights fitting your style! Logitech

  • Rated 5 out of 5 stars

    A very nice and affordable mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to upgrade my mouse and chose this one for the lighting and eleven keybinds just on the mouse, so if you want to change your music, switch tabs, navigate opened windows, and lower or rise the volume without taking your hand off the mouse you can with this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your feedback helps us improve and innovate. We’re happy our product is meeting your needs. Thank you for being part of our community. Logitech

  • Rated 5 out of 5 stars

    Wired Mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has two buttons on the side of the left-click button I've never really bothered to figure out. The two buttons on the side allow you to go back and forward in your browser, which is useful if you misclick a link. They also work as extra buttons when gaming, which I use occasionally. RGB is controlled by the button behind the scroll lock button, which is behind the scroll wheel. Scroll wheel has tilt functionality, which can be used to scroll horizontally in websites. Has its uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is a great mouse that has a lot of functionality without being overwhelming. You can adjust your dpi on the fly with the side buttons, you can unlock the scroll wheel so it has no resistance and spins freely, and there are weights that you can use to adjust the weight of the mouse to your liking. I use this mouse mainly for gaming and the input delay is unnoticeable. Overall the G502 is a well rounded and reliable device.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your excellent feedback on the G502 HERO Wired Optical Gaming Mouse. We're thrilled to hear that you're enjoying the customizable features, precise tracking, and reliable performance. It's designed to provide a high-quality gaming experience, and we're glad it's meeting your expectations.

  • Rated 5 out of 5 stars

    Great mouse if you don't want wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse because my wireless one was becoming unreliable with a choppy connection so I went with a corded one. The responsiveness is really good and I'm not having any troubles with the mouse lagging of any sort. The ergonomics of this product feels great. It's not too big and the space where your thumb goes feels really nice. I like how this mouse comes with weights that you can install on the bottom of it for a more "solid" feel. The glowing "G" on the mouse is pretty cool too. With the Logitech software, you can change the colors on it or keep it in a rainbow colored rotation. I haven't figured out how to assign keys for gaming yet but I'm sure I won't have any issues once I figure it out. I purchased this along with the Logitech 815 corded keypad and it's a great combo together. My wife really likes the design too and was considering purchasing something similar as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button placement if fantastic. Mapping is extremely easy and it operates very smoothly. I bought one for me and ended up replacing all my kids computers with the same mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thank you for sharing your experience. Knowing our product is making a difference motivates us to keep improving. Logitech

  • Rated 5 out of 5 stars

    G502 Hero to replace G400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dang you, Best Buy. I write a review and you got me again witht the "get one more entry when you add a photo," the site goes poopy, and i lose my full entry... c'mon guys and gals... oy. Long and short of it was/is, i bought this to replace a decade-old G400 and it cheked all my boxes. Similar size, similar weight, far more DPI (overkill for what I need, but certainly nice to have), but havent had a chance to rwally dive in yet and fully customize. For $40 +/- and for what types of games i play, I really like it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best mouse for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast, comfortable and customizable mouse. A bit hard to keep clean though.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 HERO mouse! We appreciate you highlighting its good features and providing constructive input on cleaning. Logitech

  • Rated 5 out of 5 stars

    My go-2 mouse that is perfect for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go-to mouse that is perfect for gaming. I like the speed scroll setting button to switch between 3 speeds. Then, the roller has a locking mechanism to click-wheel thru website or free-roll so you can scroll thru website like a slippery wet slide. Then, as if that wasn't enough, you can adjust the weight of the mouse and traction by "inserting the metal weights" to your desire. And, with the fast ms response time for gaming, and contoured mold to your hand like a "glove" what more could you want? Oh, i prefer this than the wireless because , its direct connection is better for gaming and less interference from radio frequencies. So, its cheaper than the wireless version, which is fine, if you dont do intense gaming. But, This is my GO-2 mouse. Perfect price, and i cant think of anyway to improve this mouse. Even the texture surface is rubbery or leather and a good grip at the right location. The only improvement I can see? If it had a "fan" inside to cool off your hands , because of the intense gaming and long hours of using this product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best mouse ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever used 10/10. It's smooth, feels great and comfortable to use, and it's stylish.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We’re proud to know our product is making a difference. Your feedback keeps us moving forward. Logitech

  • Rated 5 out of 5 stars

    Amazing design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and feel also love the darkness of the mouse and rgb color, has pads on the sides that give you extra grip and dpi is easy to set up 100% recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Rated 5 out of 5 stars

    Cool Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a mouse that was compatible (drivers) with MacOS, and had more buttons. Every button on the mouse can be customized using the G Hub software. It has on-the-fly dpi toggle so you can adjust how precise you need the cursor to be. I play games and work in photoshop so this is super helpful to move in and out of those modes. Ergonomically the mouse isn't large, I have large hands and it fits my palm nicely. Nice RGB lighting in the logo and infinity scroll (you can toggle this on-off) feature. It came with these fancy weights which I haven't tested yet, the stock weight of the mouse seems fine to me.

    I would recommend this to a friend
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