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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 7,512 reviews
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Fantastic mouse for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this thing is an absolute beast. High customizable DPI, extra buttons are programmable, can change the weight, mouse wheel ticks between rigid and infinite scroll. You cannot do better in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    WorkIng with a Serious Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is smooth, silky and accurate. Clicking this mouse is effortless and doesn’t return any “plasticky” feel when your index finger proceeds downward. The outer shell case is covered in mostly matte finish rather than smooth plastic that provides a firmer gripping surface. Additional features are especially helpful, 1) the cool lights, 2) the shape in your hand, 3) the cloth covered USB connection cord, 4) the cool lights, 5) the 5 separate 3.6-gram weights for added stability, 6) all the programmable buttons, 7) the thumb rest, 8) and did I mention the cool lights? Although this is a gaming mouse, my purpose is work related. It is necessary for me to be working with five, six, or more applications at the same time, moving text and data back and forth quickly and without errors. I use a large 31” curved monitor and the response when traveling across the screen is instantaneous, seeming almost anticipatory for its next landing point. My shoulder and I really like this mouse a LOT!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Classic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the logitech G5’s since 2006 and they still are one of the best gaming mice on the market. I have upgraded my main setup to a G series wireless, and am using this for my laptop and couldnt be happier with this for trips. Since being mobile can have varying surfaces for the mouse, its been very nice to have the 3 dpi quick switch. Its also great being able to change the weight as for when i have a full size mousepad, ill up the weight a bit for lower dpi full arm fps sessions. 10/10 mouse for price and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Better than current Razer lineup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been devoted Razer customer, but after using this mouse for more than a month in Division 2 and other games, have to say that Logitech is winning me over. Scroll is fantastic. I adjusted the mouse weight so it feels good in my hand and am enjoying the multiple programmable buttons. Right click being longer makes more sense too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Omega mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually an insane mouse, it was a little weird for me at first but after a bit i transitioned nicely

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Rated 5 out of 5 stars

    The Best Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse i've ever owned. Everything really is good about it. It has good software, and good features. My personal favorite is how you can alternate from a 'clicky' scroll wheel to a free/smooth scroll. 10/10 love this mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying both the Combo Touch for your new iPad Pro and the G502 HERO! Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Worth every dollar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re on a budget, then look no further. It’s quiet & the infinite scroll is amazing. The hotkeys are easy to set up. S-tier mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We’re thrilled to hear it delivers great value, smooth performance, and features you enjoy. Logitech

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Quality mouse for a reasonable price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mouse for close to a year and I have to say it is the best mouse I've used so far. I play videogames nearly everyday on top of doing work online for school and have never experienced carpal tunnel from over use. The dpi shift is easy to utilize as well as the customizable weight. The desktop app for the mouse is always up to date and keeps everything running smoothly. Amazing mouse for the price especially since some gaming mice feel so much cheaper and can cost over $70 which is so insane. This mouse has a quality feel which the weights does help to excentuate. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great ergonomics and weight distribution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for browsing and home office. Great weight distribution and button placement. Many customizing options if you're into that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I understand why people love this mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost returned this mouse because of the scroll wheel. When I first unboxed the mouse, I thought "Wow, this fits so nicely in the hand." And when I started using the scroll wheel I thought it was broken or permanently free-spinning, which I assume is a gaming feature. Initially, I didn't like the free-spinning at all, and I almost returned the mouse because of the scroll wheel. And then I discovered the switch right below the wheel which locks it into clicky mode. Amazing. I understand why people love this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's genuinely rewarding to hear that the G502 HERO fits so well in your hand – that ergonomic design is something our team puts a lot of effort into. We're Glad You Stayed! Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Best mouse at a great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, easy to setup, and the extra buttons are a game changer whther you're playing MMORPG's or FPS games. Love the weights you can quickly add or remove for comfort. Multiple DPI settings that can quickly toggle through are great as well making for improved performance.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My Favorite gaming mouse!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming, zero issues and it feels very comfortable in my hands!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse, lots of programable buttons

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customizable weight, good program to set all key binds or macros

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our product is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Awesome Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent weight and very comfortable in hand. Very user friendly to chnage the colors.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're glad to hear you're enjoying the Logitech G502 HERO! We put a lot of effort into making sure it's comfortable and customizable for gamers.

  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Teen approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is actually my son's review. He used his birthday money to buy this mouse. Visually it appealed to him and he was easily amused that the logo graphic changes colors. More importantly he says it feels good and the button placement is solid. If you go to the manufacturer website there is additional software you can download that will allow you to customize different button configurations and save them by specific profile. My son credits this mouse for his additional kills earned on Fortnite. He's happy and that makes me happy. However as he is a teenager, we opted for the extra warranty just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Best mouse I’ve Owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in my hands. At first I was worried it was going to be too small for my larger hands. It has the buttons I need for FPS games and let’s me change my dpi when I need too. The scroll mouse wheel is amazing and I love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Currently the most popular mouse, for good reason.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I believe this is the most popular model of mid-tier gaming mouse. The shape fits most hands well. Very precise with included software making it easy to dial in to your liking. I was happy with the minimal friction as I moved the mouse around. As far as modern mice, it's pretty heavy. That's before adding included weights if you want. Personally, with my larger hands the weight feels just right, others might think otherwise. RGB lighting is easy to change as well. If you're looking to replace that mouse that's old enough to vote, this is a prime choice.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Fantastic mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Multiple dpi settings and high button mapping customizations through the g-hub app. Effortless gliding on the mouse pad. Also comes with extra metal pieces for adjusting mouse weight. Would recommend for gamers and power users.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Rgb lighting

    Rated 5 out of 5 stars

    Great mouse for gaming and everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. love the ergonomic shape and the multiple buttons for gaming. Even the scroll wheel can turn left and right and be binded to buttons on the keyboard! Love the customizable RGB lighting and the cord is really nice and never gets in the way

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Good Mouse for Big Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a mouse which fits large hands. This fit the bill. The extra buttons turned out to be great. Well built, highly customizable settings, all around solid mouse. Would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO has been such a great fit for you, both in terms of size and functionality! It's fantastic to know you're enjoying the extra buttons and the level of customization it offers. We appreciate you highlighting its solid build quality and your recommendation. Thanks for being a part of the Logitech G family! Logitech