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Customer Ratings & Reviews

Your price for this item is $37.99
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7319 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 7,319 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. A lot of good features with a nice consistent feel. The scroll wheel is amazing and the general customization is a nice and welcome change. A total steal for its price.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best gaming mouse I’ve used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very lightweight, tactile, and has great customization. Paired well with my gaming logitech keyboard and the rgb is synced using the app. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Smooth like butter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroll wheel is a work of art. It's smooth and keeps spinning forever. It's a fidget spinner disguised as a mouse. All in all, a great mouse with multiple programmable buttons, ergonomic grip, multi dpi settings and rgb lights. But the scroll wheel exceeded my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Buy this one

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is a great mouse that has a lot of functionality without being overwhelming. You can adjust your dpi on the fly with the side buttons, you can unlock the scroll wheel so it has no resistance and spins freely, and there are weights that you can use to adjust the weight of the mouse to your liking. I use this mouse mainly for gaming and the input delay is unnoticeable. Overall the G502 is a well rounded and reliable device.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your excellent feedback on the G502 HERO Wired Optical Gaming Mouse. We're thrilled to hear that you're enjoying the customizable features, precise tracking, and reliable performance. It's designed to provide a high-quality gaming experience, and we're glad it's meeting your expectations.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Wired Mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has two buttons on the side of the left-click button I've never really bothered to figure out. The two buttons on the side allow you to go back and forward in your browser, which is useful if you misclick a link. They also work as extra buttons when gaming, which I use occasionally. RGB is controlled by the button behind the scroll lock button, which is behind the scroll wheel. Scroll wheel has tilt functionality, which can be used to scroll horizontally in websites. Has its uses.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G502 Hero to replace G400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dang you, Best Buy. I write a review and you got me again witht the "get one more entry when you add a photo," the site goes poopy, and i lose my full entry... c'mon guys and gals... oy. Long and short of it was/is, i bought this to replace a decade-old G400 and it cheked all my boxes. Similar size, similar weight, far more DPI (overkill for what I need, but certainly nice to have), but havent had a chance to rwally dive in yet and fully customize. For $40 +/- and for what types of games i play, I really like it!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mouse if you don't want wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse because my wireless one was becoming unreliable with a choppy connection so I went with a corded one. The responsiveness is really good and I'm not having any troubles with the mouse lagging of any sort. The ergonomics of this product feels great. It's not too big and the space where your thumb goes feels really nice. I like how this mouse comes with weights that you can install on the bottom of it for a more "solid" feel. The glowing "G" on the mouse is pretty cool too. With the Logitech software, you can change the colors on it or keep it in a rainbow colored rotation. I haven't figured out how to assign keys for gaming yet but I'm sure I won't have any issues once I figure it out. I purchased this along with the Logitech 815 corded keypad and it's a great combo together. My wife really likes the design too and was considering purchasing something similar as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go-2 mouse that is perfect for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go-to mouse that is perfect for gaming. I like the speed scroll setting button to switch between 3 speeds. Then, the roller has a locking mechanism to click-wheel thru website or free-roll so you can scroll thru website like a slippery wet slide. Then, as if that wasn't enough, you can adjust the weight of the mouse and traction by "inserting the metal weights" to your desire. And, with the fast ms response time for gaming, and contoured mold to your hand like a "glove" what more could you want? Oh, i prefer this than the wireless because , its direct connection is better for gaming and less interference from radio frequencies. So, its cheaper than the wireless version, which is fine, if you dont do intense gaming. But, This is my GO-2 mouse. Perfect price, and i cant think of anyway to improve this mouse. Even the texture surface is rubbery or leather and a good grip at the right location. The only improvement I can see? If it had a "fan" inside to cool off your hands , because of the intense gaming and long hours of using this product.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Awesome Wired Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Wired mouse works great. Clicks and clacks feel good with many buttons to map for all your gaming needs. Love the mouse wheel free wheel option and the customizable weights that are included. You can really dial in the feel that you want. Would buy again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your G502 HERO! It's designed to deliver a precise, comfortable, and customizable gaming experience.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Very nice & comfortable to use. The mouse came in excellent condition with it’s weights and it has a very good software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We're glad you're enjoying the comfortable fit, excellent condition, and helpful software of your G502 HERO. We strive to create gaming mice that enhance your experience. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Cool Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a mouse that was compatible (drivers) with MacOS, and had more buttons. Every button on the mouse can be customized using the G Hub software. It has on-the-fly dpi toggle so you can adjust how precise you need the cursor to be. I play games and work in photoshop so this is super helpful to move in and out of those modes. Ergonomically the mouse isn't large, I have large hands and it fits my palm nicely. Nice RGB lighting in the logo and infinity scroll (you can toggle this on-off) feature. It came with these fancy weights which I haven't tested yet, the stock weight of the mouse seems fine to me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best budget gaming wired Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-weighted, solid build with metal wheel and rubber grip for tactile feedback.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic feedback! We're thrilled to hear the G502 HERO has stood the test of time and continues to perform as expected—your loyalty and satisfaction mean the world to us. Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Good Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has side buttons that come in handy for custom controls and has extra weight for whichever is best for you. Customizable Dpi Software too figure out which is best for you

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Comfy and accurate!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra buttons on the side are awesome if you’re not the best with the keyboard! And the weights help a lot with your accuracy along with the sniper button that slows down your sensitivity when you’re looking through the scope. Must buy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear you enjoy the Logitech G502 HERO! It sounds like the extra buttons, adjustable weights, and sniper button are all features that significantly enhance your gaming experience.

  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really amazing! The different LED lights on it are wicked cool!! Fits my big hand really well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback is incredibly valuable to us. We’re thrilled to know our product is meeting your needs. Thanks for being part of the Logitech community. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    502 is my favorite mouse ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's tough, has the right weight, no batteries to wear out, has plenty of buttons and programmable functionality, even RGB for those inclined. This is my go-to mouse recommendation for anyone.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled that the Logitech G502 HERO Wired Optical Gaming Mouse is your all-time favorite, and you appreciate its durability, weight, wired reliability, and extensive programmable features. It's great to know it's your top recommendation! Logitech

  • Rated 5 out of 5 stars

    G502 Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best all around mouse Ive ever owned for gaming/everyday use. The functionality, customization along with the price point makes this one of the best in class in my opinion.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! We're thrilled to hear that it's become your go-to mouse for both gaming and everyday use. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mice ever for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect! This the smoothest mice I've ever used. Very comfortable. Easy to install and use it. The best part is the weight, you can put how much weight is perfect for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear you're loving your G502 HERO! It's designed to be an extension of your hand, delivering peak performance and comfort. We're glad you're enjoying the smooth tracking, customizable weight, and easy setup.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My New Forever Mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse a month ago and I love it. I think I found my forever mouse. I love the fact it comes with weights to add in different configurations if the mouse is too light for you. Very easy to configure the RGB lighting and DPI and button "hotkeys" in GHub.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're absolutely thrilled to hear you've found your "forever mouse" in the G502 HERO! It's fantastic that you're enjoying the customizable weights and the ease of configuring the RGB lighting, DPI, and hotkeys through GHub. We're delighted you're having such a positive experience. Thank you for your enthusiastic feedback! Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Excellent Mouse for Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Extra buttons on the mouse are constantly used for ease of access. Software works fairly well, although I wish for more customization. Great price. I’ve had this mouse 3 times in a row now.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear the extra buttons enhance your workflow! The desire for more software customization is noted as valuable feedback for future improvements. We appreciate your continued loyalty. Logitech

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