Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $35.99
The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7447 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 7,447 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Smooth like butter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroll wheel is a work of art. It's smooth and keeps spinning forever. It's a fidget spinner disguised as a mouse. All in all, a great mouse with multiple programmable buttons, ergonomic grip, multi dpi settings and rgb lights. But the scroll wheel exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. A lot of good features with a nice consistent feel. The scroll wheel is amazing and the general customization is a nice and welcome change. A total steal for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic mouse

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works excellent. My old mouse couldn’t use more than 2 inputs at the same time and with this one I can do as many inputs as I want with no trouble. Also the customization with the Logitech g hub is crazy. You can customize every button and create macros as well as save custom profiles that you can switch between with a button and customize the lights. Been using this mouse for about a year now.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! We’re proud to know our product is meeting your needs. Your support keeps us motivated. Logitech

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best mouse for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast, comfortable and customizable mouse. A bit hard to keep clean though.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 HERO mouse! We appreciate you highlighting its good features and providing constructive input on cleaning. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Wired Mouse

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has two buttons on the side of the left-click button I've never really bothered to figure out. The two buttons on the side allow you to go back and forward in your browser, which is useful if you misclick a link. They also work as extra buttons when gaming, which I use occasionally. RGB is controlled by the button behind the scroll lock button, which is behind the scroll wheel. Scroll wheel has tilt functionality, which can be used to scroll horizontally in websites. Has its uses.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Buy this one

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is a great mouse that has a lot of functionality without being overwhelming. You can adjust your dpi on the fly with the side buttons, you can unlock the scroll wheel so it has no resistance and spins freely, and there are weights that you can use to adjust the weight of the mouse to your liking. I use this mouse mainly for gaming and the input delay is unnoticeable. Overall the G502 is a well rounded and reliable device.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your excellent feedback on the G502 HERO Wired Optical Gaming Mouse. We're thrilled to hear that you're enjoying the customizable features, precise tracking, and reliable performance. It's designed to provide a high-quality gaming experience, and we're glad it's meeting your expectations.

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mouse if you don't want wireless

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse because my wireless one was becoming unreliable with a choppy connection so I went with a corded one. The responsiveness is really good and I'm not having any troubles with the mouse lagging of any sort. The ergonomics of this product feels great. It's not too big and the space where your thumb goes feels really nice. I like how this mouse comes with weights that you can install on the bottom of it for a more "solid" feel. The glowing "G" on the mouse is pretty cool too. With the Logitech software, you can change the colors on it or keep it in a rainbow colored rotation. I haven't figured out how to assign keys for gaming yet but I'm sure I won't have any issues once I figure it out. I purchased this along with the Logitech 815 corded keypad and it's a great combo together. My wife really likes the design too and was considering purchasing something similar as well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G502 Hero to replace G400

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dang you, Best Buy. I write a review and you got me again witht the "get one more entry when you add a photo," the site goes poopy, and i lose my full entry... c'mon guys and gals... oy. Long and short of it was/is, i bought this to replace a decade-old G400 and it cheked all my boxes. Similar size, similar weight, far more DPI (overkill for what I need, but certainly nice to have), but havent had a chance to rwally dive in yet and fully customize. For $40 +/- and for what types of games i play, I really like it!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I LOVE THIS MOUSE ❤️

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overall my favorite mouse ever. You have weights that you can add or take away from the mouse to help with mobility and comfortability. My husband and I have the same house and we use it for our everyday gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing the awesome feedback. We are happy the Logitech G502 HERO Wired Optical Gaming Mouse has met all your expectations and you love the mouse. Happy gaming to you and your husband. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great update

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, has the same buttons in the same place as the logitech mouse i bought a few years ago. Cable is long enough but not enormous

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We’re pleased to hear that our product is serving you well. Your review helps us grow and evolve. Thanks for being part of the Logitech experience. Logitech

  • Rated 5 out of 5 stars

    My go-2 mouse that is perfect for gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go-to mouse that is perfect for gaming. I like the speed scroll setting button to switch between 3 speeds. Then, the roller has a locking mechanism to click-wheel thru website or free-roll so you can scroll thru website like a slippery wet slide. Then, as if that wasn't enough, you can adjust the weight of the mouse and traction by "inserting the metal weights" to your desire. And, with the fast ms response time for gaming, and contoured mold to your hand like a "glove" what more could you want? Oh, i prefer this than the wireless because , its direct connection is better for gaming and less interference from radio frequencies. So, its cheaper than the wireless version, which is fine, if you dont do intense gaming. But, This is my GO-2 mouse. Perfect price, and i cant think of anyway to improve this mouse. Even the texture surface is rubbery or leather and a good grip at the right location. The only improvement I can see? If it had a "fan" inside to cool off your hands , because of the intense gaming and long hours of using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it! Buy it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse! I bought this mouse for my 10 years old son. He says this is the best gift ever. High quality mouse, super responsive, good control, lots of colored led lights. My son loves it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the Logitech G502 HERO SE Gaming Mouse. We are delighted to hear that it has been a great gift for your son and that he enjoys its quality, responsiveness, and vibrant LED lighting. Your support is greatly appreciated, and we hope the mouse continues to provide an excellent gaming experience. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Cool Gaming Mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a mouse that was compatible (drivers) with MacOS, and had more buttons. Every button on the mouse can be customized using the G Hub software. It has on-the-fly dpi toggle so you can adjust how precise you need the cursor to be. I play games and work in photoshop so this is super helpful to move in and out of those modes. Ergonomically the mouse isn't large, I have large hands and it fits my palm nicely. Nice RGB lighting in the logo and infinity scroll (you can toggle this on-off) feature. It came with these fancy weights which I haven't tested yet, the stock weight of the mouse seems fine to me.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Awesome Wired Mouse!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Wired mouse works great. Clicks and clacks feel good with many buttons to map for all your gaming needs. Love the mouse wheel free wheel option and the customizable weights that are included. You can really dial in the feel that you want. Would buy again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your G502 HERO! It's designed to deliver a precise, comfortable, and customizable gaming experience.

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Good Gaming Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has side buttons that come in handy for custom controls and has extra weight for whichever is best for you. Customizable Dpi Software too figure out which is best for you

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Logitech mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Very nice & comfortable to use. The mouse came in excellent condition with it’s weights and it has a very good software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We're glad you're enjoying the comfortable fit, excellent condition, and helpful software of your G502 HERO. We strive to create gaming mice that enhance your experience. Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Comfy and accurate!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra buttons on the side are awesome if you’re not the best with the keyboard! And the weights help a lot with your accuracy along with the sniper button that slows down your sensitivity when you’re looking through the scope. Must buy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear you enjoy the Logitech G502 HERO! It sounds like the extra buttons, adjustable weights, and sniper button are all features that significantly enhance your gaming experience.

  • Rated 5 out of 5 stars

    Satisfying experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only been using this mouse for a few weeks but it’s been very nice in that time, very ergonomic, nice buttons, great software, several DPI options, the scroll wheel is a bit “loose” feeling in my opinion though. Overall, great mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mice ever for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect! This the smoothest mice I've ever used. Very comfortable. Easy to install and use it. The best part is the weight, you can put how much weight is perfect for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear you're loving your G502 HERO! It's designed to be an extension of your hand, delivering peak performance and comfort. We're glad you're enjoying the smooth tracking, customizable weight, and easy setup.

  • Rated 5 out of 5 stars

    Need a mouse suggestion? This one is great.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the go to mouse for gaming. When in doubt, G502 HERO it out. This gaming mouse being so good at less than $50 makes it practically unbeatable. I've been using mine for years with no issues.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

Sponsored