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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 7,512 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Real Hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying a G502. I enjoyed it so much, I wore the first one out and it lasted 3 years with heavy, everyday use. The weight, feel and ergonomics was very fitting to gaming use as well as normal activities. Side buttons are easy to get to and DPI can be swapped on the fly without issues. The RGB lighting function is simple and can be synced up with a keyboard with relative ease.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      What a testament to the G502 HERO. A second purchase is the highest praise! We're thrilled to hear your first one held up for three years of heavy, daily use, and that its weight, feel, and ergonomics are a perfect fit for both your gaming and everyday activities. It's awesome that the easy-to-access side buttons and on-the-fly DPI swapping enhance your experience, and that the simple RGB lighting syncs up effortlessly with your keyboard. Here's to many more years with your new G502! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Very good mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly comfortable and lots of flexible options depending on how heavy you want the mouse to be, or sensitive, or how smoothly the wheel scrolls! The only complaint I can think of is that a lot of the features do have a little bit of a learning curve, but for basic use, this mouse is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    beet mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse has lasted me a few years now and i 100% recommend this every one who is on the look for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for letting us know about your experience with the Logitech G502 HERO Wired mouse! That's fantastic to hear it's lasted you a few years and that you recommend it to others. Durability and reliability are definitely important qualities in a mouse, and it sounds like the G502 HERO has been a great choice for you.

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Mouse god

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, the clicks feel good and the fact that you can modify the weight is the best thing, 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear that you're enjoying the satisfying click feel and, especially, that the customizable weight system is a highlight for you. Logitech

  • Rated 5 out of 5 stars

    Good mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my wireless model from a few years ago. Great feel and love the adjustable settings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very Nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely nice. Comfortable, responsive, software is good and the easy in/out of the weights is handy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a popular gaming mouse known for its comfort, responsiveness, and customizable weight system. The G HUB software provides extensive customization options, making it a great choice for serious gamers.

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Mouse, Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in the hand and the buttons feel good and responsive. At least in windows 11 it is compatible through windows lighting control with ASUS Aura, although with limited controls

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Squeaky good mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in hand and no finger stress. Sleek design and black doesn't show dirt.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming mouse got updated, and it is even better now. So far this mouse adds in RGB lighting effects, and higher DPI, and keeps all the other great things like the adjustable weight system and spot on comfort! Great mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Down with wireless Fly by Wire

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is pretty outstanding. The weights add enough heft that I don't end up flinging it off my desk like a leaf on the breeze. It's adjustable DPI range is literally off the charts. The highest setting has my mouse cursor moving so fast I am pretty sure it cracked the edge of my screen and caused a sonic boom that shook half the neighborhood. Seriously. Can't recommend highly enough. Down with Wireless!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your incredibly enthusiastic review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled that the customizable weights are keeping your aim steady and that the adjustable DPI range is, shall we say, exceeding expectations! We might need to look into those sonic boom reports, though — sounds like you've truly unleashed the HERO! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    its a good mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good mouse, although I dont really make use of the G shift key's, I have found that the mouse has some serious drawbacks when mapping a modifier key to any one of the physical sub shift keys. and by serious drawbacks, I recall a situation where it caused me to immediately begin locking a Concord battleship which was instantaneous, followed by firing off all my ships guns on the test server on EVE... needless to say my mouse lost just as fast as when it started that fight. modifier keys + key has a hit or miss by application/game in terms of working or doing something extra, but ctrl shift and alt mapped on their own will register in the game's keymapping menu. but outside of that, will not or it might be that its being ignored. the 5 custom OMM profiles are cool, and the last profile used will be the one that runs at next plug in, as well as allowing for key switching of profiles, and the 4 speed poll options have a minimal impact to the computer's resources, atleast I seems as if it uses part of its own onboard memory for smoothness and consistency as it transfers across the 3 meter long cord. its extremely durable and relatively rage proof so far as it continues to work just as good as it did brand new, although constantly in out plugging meant the velcro strap wore out quickly but getting a spare razer rubber strap over the connector without damage to either or was relatively easy and the original velcro strap can be used to suspend the wire. theres really only one defect and design flaw. the defect being the MMB has a tendency to trigger either when spinning, or even left in freespin, really really easily, just moving the mouse around will cause this, but spinlock when engaged remedies that. and the G9 button tucked away behind the spinlock button, as least for me in my experience is a very error prone button, either its pressed with or accidently inplace of the locker, or it is such a pain to press and avoid pressing which causes me plenty of trouble in and out of the action i just leave it unmapped.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G502 must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this gaming mouse. Love that you can change the weight. Very well made. Love the fact i can change the dps on the mouse as well.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Very comfortable high performance mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, it is so comfortable to use and I've found myself using the buttons a lot more than I thought I would. Only Complaint is the logitech software isn't very good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your thoughts on the G502 HERO. We're glad you're enjoying the comfort and the versatility of its buttons. Your feedback regarding the Logitech G HUB software is valuable to us. We're constantly working on optimizing the software's performance and user experience. Logitech

  • Pros mentioned:
    Price
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Just the truth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with it so far. It's not bad for its price, and even though I would love to get a wireless version.. that's over 100 dollars!! So, for what it is, I love it. I play League of Legends and Diablo 4, and it works amazingly

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the G502 HERO review! Glad it works well for your games. Wired offers a reliable connection at a value. We hear your interest in wireless.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the abilty to adjust the weight of the mouse. Being able to adjust sensitivity with the push of a button. Great for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Love the abilty to adjust the weight of the mouse. Being able to adjust sensitivity with the push of a button. Great for gaming. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Built to Last – Perfect for Warehouse Use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! We use it daily in our warehouse and at our shipping station, where it gets a lot of heavy use in some pretty rough conditions. Despite that, each one lasts us around 3 years, which is impressive. The customizable buttons are a huge time-saver for quick actions. Highly recommend for anyone needing a durable and reliable mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic feedback! We're thrilled to hear the G502 HERO is standing strong in your demanding workspace and making tasks easier with its customizable buttons. Your recommendation means a lot to us—we truly appreciate your support and trust in its durability. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My favorite wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these for my different systems. Accurate, able to adjust the resolution on the fly, the option to click or freewheel the wheel, and the ability to adjust the weight. Plus, it looks cool. I don't use it for gaming but will use it for Photoshop and video editing. I prefer the wired for 100% dependability--all my wireless have eventually turned jumpy, but not this. The cord is cloth and I can also attach it to my mechanical keyboard--I tape the cord under the keyboard and it only sticks out about 1 foot, so I don't have to fuss with multiple wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mice, Ran Into a Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of 10/27/2021 I'm using this mice with a Macbook Pro 2012, yes I know it's a bit unconventional. I was using a Razer Deathadder Essential before this, I love the two scroll wheel modes on this mice and it's adjustable DPI. Although I love this new mice I do have to admit I ran into a problem. When trying to use Logitech's G Hub interface my mice was stuck on "connecting" I tried several methods to try and fix the problem. I finally restarted my Mackbook Pro and my mice connected in less than a second. If you are running into issues with your mice I hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse you can also adjust the weight of the mouse to your liking

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We’re glad you enjoy the customizable weight feature—it’s designed to give you the perfect feel. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Very high quality mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very high quality and has a nice feel to it. The RGB Lighting is very nice and the adjustable DPI is very useful while gaming. Scroll wheel is very easy to use. Very good product

    I would recommend this to a friend