Customer Ratings & Reviews

Hello we are sorry to hear about your issues with the G920. It sounds like this may be an isolated issue with your unit. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

Hi Shaba,
Thank you for your feedback. It is greatly appreciated. If you ever need assistance, please contact Logitech Support on the website.
LaShonda from Logitech

Hello, Avidgamer! I'm sorry to hear about your experience with the G920 wheel. Thank you so much for this feedback! I will be passing this along. - Maggie from Logitech G

Hi Bradfnp, Very sorry to hear that you were charged full price for an apparently open box item. However, so very glad to hear that the G920 Racing Wheel for Xbox Series works fine. Hopefully you contacted Best Buy to let them know and can get some resolution. Here is a link to Best Buy support:  https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001. If you should experience any issues with the G920, here is a link to the product support page  https://support.logi.com/hc/en-us/articles/360024322833. Here you'll find troubleshooting FAQs, software downloads, warranty information, spare parts, and more. Hope that you found this helpful and that all is well. Thank you for choosing Logitech. - Richard from Logitech

Hi Kash, Thank you for sharing your succinct feedback regarding the G920 Racing Wheel. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you are experiencing an issue, please use this link to learn more about the 2 year limited hardware warranty:  https://support.logi.com/hc/en-us/articles/360024918834-Warranty-G920. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech

We're sorry you are going through this. We'd recommend you to report this directly to BestBuy for further assistance.

Hi LeoNguyen, thank you for your feedback! The G920 Driving Force Racing Wheel and Pedals is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024322833--Getting-Started-G920-Driving-Force-Racing-Wheel - Will, Logitech G.

We regret to hear that you had to return the product and we apologize for any inconvenience caused. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.

We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.

We're sorry to hear about the experience. We'll definitely make sure that this is communicated with the relevant team for them to check it out. Thanks so much!

Thank you for your feedback! I hope you are able to have this issue resolved so you can get back to racing. - Will, Logitech G.

Hello, Very sorry to hear that you couldn't get the G920 to work. Here's a link to the Getting Started PDF:  https://www.logitech.com/assets/53756/2/g920-driving-force-racing-wheel.pdf. Also, the G920 does come with a 2 year limited hardware warranty. Here's a link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024918834-Warranty-G920. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech

Hello, sorry to hear that you are unsatisfied with your G920. We are always looking for ways to improve our products, so we appreciate your review. I would love if you had more context on what you are experiencing. Please feel free to visit https://support.logi.com/hc/en-ca/articles/360024322833 for more information on set up, FAQ, etc. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech

Hello Jimescobar, we are sorry to hear that the G920 racing wheel did not work properly for you. At the end of this message I have attached a link to our FAQ's page that can help you resolve any issues you may have with your wheel. If that doesn't work, you'll be able to submit a warranty ticket to get your wheel replaced with a new one. Once again, we apologize for the inconvenience. We can't wait to hear back from you with an updated review. Thank you for being part of the Logitech family, have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024322833