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Customer Ratings & Reviews

Logitech - G935 Wireless 7.1 Surround Sound Gaming Headset for PC with LIGHTSYNC RGB Lighting - Black/Blue-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 79 reviews

90%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 4 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
battery life
  • Rating: 4 out of 5 stars

    These sound great for gaming but some issues m

    Posted
    Closingracer
    • Tech Insider NetworkTech Insider Network

    These have 7.1 vitual surround sound and sound great with there 50 mm drivers. These also have lighting effects but does effect battery life so I just turn it off. The mic that's included hides in the headset when you don't want to use it . The only issues I have seen with these is the App made it impossible to hear sound until I turned it off and back on , the mic is decent at best and to me they are quite heavy and fall off with any big movement.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound, no wires

    Posted
    Krackshot
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    If you are looking for a wireless headset with great sound, these do a great job! Mic is an improvement over the previous G933. The only real concern is the short battery life. You could find other wireless headsets with a longer battery life at a cheaper price. My tip would be just turn off the RGB. . unless you like sitting in front of a mirror when wearing these. It will save on the battery life.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Slick

    Posted
    Ebonovic
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    Okay... Headphones are becoming the next "battlegrounds" for PC/Laptop add-ons... and why not? We watch Movies and TV on them... We listen to just about all our audio on them... and of course, many of us play games. These headphones have all the bells and whistles. First the sound quality is clear and crisp. I jammed out to a popular soundtrack about a guy at the Circus, and it was fantastic. The Setup, was easy. The USB connection tucks away in the headphones, so you can take these easily with you, without loosing the key dongle that it needs. Plugs right into my mac, and was INSTANTLY ready to use. Charging, comes with a lengthy cable so you can charge and use at the same time, if you forgot to charge it. The microphone, if you are into yelling at your friends while playing games, is right there too... but if you don't need it, tucks away very nicely and almost to the point, you have to look twice before you see it. The volume control actually controls the setting on the computer, so you can get away from the mouse volume up and down. The light show... well that is cool for the other people in the room, so they can see you have the headset on... unless you have a really odd shaped head, your not going to see it while using it. Lastly, the ear pieces rotate, so you can lay the headset down FLAT... which is KILLER, to save wear and tear on this rotation point. that is by far the #1 place headphones break.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Improved Build Quality From G933

    Posted
    andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My previous headset was the Logitech G933, which I had gone through a few of due to poor quality control. The last G933 I had lasted over a year before even more issues crept up again, but luckily Best Buy's protection plans are high quality. I'm on my computer with my headset on for 10-15 hours a day on the regular. I have somewhat large, awkward, sensitive ears, and it's incredibly difficult for me to find a headset that'll be comfortable for that long. The G933 did that. When I came in to replace my G933, I was surprised to learn that they were no longer available, but the new model - this G935 - was on the shelf. I did some quick research and decided to give it a shot, and I'm glad that I did. The G935 is even more comfortable for me than the G933 was. The G935 has these really soft memory foam-like pleather-ish looking ear cups; something that I was very much put off by when I first learned it, as I found the mesh material on the G933 to be good for me and have historically had issues with pleather ear cups, but these are soft and don't heat / sweat up (if that makes sense) terribly like some previous headsets. The build quality of the G935 is much, much better than the G933. Where the previous model squeaked often, this one hasn't made a single unpleasant sound. The power switch is still a little wobbly, but it doesn't affect the functionality of the product so it shouldn't matter. The volume dial is good enough for my uses, but be aware that it's pretty sensitive if you're trying to fine-tune your volume to an exact number using just the dial on the headset. The micro USB charging port on the headset is solid, which isn't something you'd expect to be brought up, but this was another weak point on the G933 that was addressed with the G935. The micro USB cable that came with the G935 is shorter than the one that comes with the G933 - now, this would normally be a downside, right? Well, the cable that came with the G933 was so incredibly long that it was cumbersome to set to the side while not charging the headset. The G935's included charging cable is still decently long without being a burden. The sound quality is also an improvement over the G933. I'm no audiophile, so I can't really elaborate much on that, but when you try it out you'll hear the difference. My one and only point of contention with the G935 is the fact that it requires somewhat buggy beta software - Logitech G-Hub - to configure. Luckily, unlike its predecessor (Logitech Gaming Software), it doesn't need to be kept open for the headset to function properly. So while I'dn't deduct any stars for this, it's something you should be aware of when purchasing this (install G-Hub to configure, close it when you're not changing settings). I'd recommend this product to anyone looking for a decent headset for lengthy gaming sessions, including those of us who have had issues finding headsets comfortable enough for awkward, sensitive ears. If you had issues with the cheap plastic G933 before, give the G935 a shot - this headset is an improvement in almost every single way.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A worthy predecessor to the vaunted G933

    Posted
    EagleCroft
    • Tech Insider NetworkTech Insider Network

    The G935 Gaming Headphones from Logitech are the next evolution of former G933 from a few years ago. In fact if put side by side it would be difficult to quickly recognize differences. But there are. The ear pads are better now, using a leatherette type of material rather than cloth in 933. The padding on these headphones is fantastic, thick and cushy they form to your face comfortable providing an excellent seal. If you are looking for headset for listening to music, or watching movies - 'yes' these will work. But don't expect to be blown away, that'sn't what these 'cans' were designed for. These are specifically designed for video gamers. For the gamer these sound incredible! The depth of sound, the richness and deep bass these produce is strikingly great! Logitech provides custom software to drive these headphones, and the application is really, really good! The application is a solid, refined piece of software that was well designed and tested. It's nice to see that Logitech didn't cheap out on the software, like many cheaper models from other manufacturers often do. The software is a vital part of the whole package, and helps to make the G935 shine. The older G933 model was a good pair of gaming headphones, but suffered from an inadequate microphone that produced poor sound. That problem is resolved in the G935, which uses a better quality mic. I found the audio pick-up and quality to be very good, much better than the former model. The strongest part of the G935 for me is the surround sound reproduction. It's the best I've heard in any gaming wireless headset. The new Pro G driver used in the G935 is super efficient and pumps out tons of crystal clear audio with zero distortion! Couple that with the spatial effects, and you can hear the crunch of leaves as someone is quietly approaching behind you. While playing Resident Evil 2 I could tell when I was being followed from behind, and from which direction. The robust 360 degree landscape of sound generated is eerie! But oh so useful! Wearing these while you are playing your favorite game is sort of like having a super power! Not all is positive though, there are some things I didn't like. I never quite understood the purpose of putting flashing lights on wireless headphones. Yes, I get it - they look cool. But flashing lights are useless, you can't see them while you are wearing the headphones, and worst of all it drains battery life. Maybe if you are on a webcam it might be interesting to see pulsating lights on a players head. But Logitech put the LEDs on the backside of the headset. Huh? Who benefits from these LEDS flashing? Someone in back of you? I've no use for pretty lights, so at least I can turn them off. I've a large noggin, I'd like to think is full of brains (but may be rocks). Regardless I found these to be comfortable for around 90 minutes. Then they get a bit hot, and sweaty. The weight isn't too bad, though I've worn lighter. The padding all the way around is really good. I'd rate these as above average for someone with a big head. No complaints, could be tweaked here and there to be a bit better - but honestly pretty decent. I sampled several games in DTS, and I really like the overall sound. Would I say they're in true 7.1? Ummm. I don't think I could say for sure that the reproduction is true 7.1, but it is pretty dang good. The spatial soundstage it creates is beautiful, and convincing. Overall I recommend these headphones to the gamers out there. There are lot of similar other models on the market, and who knows - some may be better. But from what I've tried these are solid performers, are built well, have quality components, has one of the best microphones I've used in a headset, has a user replaceable battery, has excellent software, and they sound great. You can use these to listen to music too, but don't buy them for that. There are many other headphones that are designed for listening to music. In a pinch you can use these, and Logitech does provide a wired cable for that. If you can catch these on sale, grab'em! Otherwise they're a bit pricey. But they will likely provide years of good service that will put a smile on your face.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Just an all around bad experience

    Posted
    TechnicallyCorrect
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    What a disaster. Uggh. I normally love Logitech products but there are so many issues here. Logitech clearly states this is compatible with Xbox One but this simply is not - at least not as you would expect. So this is what happened : - I charge up the headset per the instructions. - I switch the headset wireless switch to off per the instructions. - I plug in the headset via the 3.5 mm and check my Xbox One audio out settings. Everything is as it should. - I get sound in one ear and the boom mic does not work. - No matter what I do , I cannot get the sound to be in stereo not get the mic to work in chat mode. - I contact Logitech for technical support per their letter they included in the headset I'm to review. - I do not hear back from them so I reach out the Bestbuy insider network ( for a second time, I let them know I was having issues. @@@@@@@ - Bestbuy reaches out to Logitech. - A few days later I hear back from Logitech. - In the time when I first tried to get the headset to work and while waiting for Logitech to respond, I looked over their website and instructions . - Logitech states to go to www.logitech.com/support/g935. That does not take you to the G935 support, it brings you to the general support page. Then you have to search for it. Logitech, check your links before you send out product info. - The instructions state that you may need an Xbox One Stereo headset adapter. That is probably why I having the issue. But guess what? Microsoft discontinued the adapter last year. - I did sign up to their support page and register the product. I went to sign back in but forgot my password so I reset my password. However, the reset link that was supposed to get in my email did not arrive . - Their website does not work with Chrome on the Mac, I had to use Safari. - Logitech did respond and this is what they actually communicated to me "To help you I would like to ask if you have tried any fix on your own? Here are some troubleshooting steps for this issue. If you have tried it skip the step. 1. Unplug / re-plug the USB cable 2. Try other USB 2.0 port on your computer 3. Increase the volume of the headset. 4. Try using it with and without the Logitech G HUB 5. Uninstall/reinstall Logitech G HUB https://support.logitech.com/en_za/product/g935-wireless-7-1-surround-sound-lightsync-gaming-headset/getting-started 6. Try using the 3.5 mm analogue jack 7. Try a different computer or audio source " That is their email verbatim. The first question they ask is if I tried to fix it on my own. Are they kidding? Increase the volume? What, really? The rest of the email is canned , scripted responses and clearly they did not even read my email. As of this moment, I still cannot get the headset to work. I'm not going to back and forth with a tech support rep if my initial inquiry is not properly looked at and thinks telling to increase the volume is helpful. Even putting that aside, is Logitech serious marketing a product to work with an Xbox One but you it requires additional purchases for an item that is no longer made ( the Xbox Stereo headset adapter. @@@@@@@ Take a look yourself, it's discontinued everywhere including Bestbuy and it's not on Xbox.com under accessories. This was one error after another. This should not be marketed to be compatible with Xbox One and Logitech should really do a better job of vetting their product before it comes to market. I've always been a fan of Logitech but the lack of product support and accuracy is inexcusable.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound, too pricey for the features and flaws

    Posted
    Jaron
    • Tech Insider NetworkTech Insider Network

    Pro -Wireless support for PC, PS4, and Switch -No audio lag -Large ear cups won't squish your ears -12-Hr battery life -User replaceable battery -Stores USB dongle in left earcup -Retractable mic w/ auto mute -3.5mm aux input -On board memory to store EQ and button tasks Con -Heavy -Tight squeeze fit -No wireless support on Xbox -Virtual 7.1 only works on computers, not consoles -Background hum when used wired -$20 more than most competitors -Overly sensitive volume dial -Control buttons are clumsy -RGB is useless except for draining batteries -EQ DSP not applied to wired audio ( details below ) -Would be nice if charge port was USB-C instead of micro USB -Can't function as a wired USB headset -You'll want to configure it on a PC before connecting to your console TLDR The G935 has a lot going for it: 50mm drivers, good sound, long lasting battery, customizable EQ, wide compatibility, and wired audio for devices that won't support the USB wireless. But it also has some of the oddest, stupidest shortcomings. The RGB lighting is pointless and just drains batteries, it won't do virtual surround on consoles, and the programmable buttons are kinda pointless. It also can't be used wirelessly with the Xbox One ( though that's more the Xbox's restrictions ). It's a nice enough headset for PC gaming with PS4 on the side, but it's also $20 more than competing models that can do almost everything these can. Xbox users should steer clear. Overall The G935 on paper seems to be a winning product. It uses larger 50mm drivers ( many competing units only use 40mm ), the USB dongle has 7.1 virtual surround processing, the earcups are spacious, customizable RGB lighting is included, it has a long lasting rechargeable battery, and it has three programmable buttons. All of these seem nice, but not all ideas are as great in the real world as they're on the drawing board. In terms of fit, I'm not sure how to rate the G935. As said, the earcup padding is spacious so you won't be pinching your ears at all. The padding is soft but firm and the cups rotate so they can lay flat on your shoulders or desk. However they're comparatively heavy and the headband squeezes my head pretty tight ( 7.5" hat size ). It wasn't uncomfortable or painful, but after a few hours you did notice the pressure and weight. Maybe people with smaller heads won't notice so much. The larger drivers make a difference. Unlike many gaming headsets I've tried, the default EQ settings were very balanced and not the usual bass thumpers I've heard. Logitech's software also includes some extra 16-band EQ presets and you can make your own as well. The headset also has an internal storage capable of holding one custom EQ, which is great if you want to tune the sound curve for your console. The software also lets you set mic and sidetone ( mic monitoring feedback you hear ) levels and RGB scheme for the light strips running up the back of the earcups. If you have other Logitech RGB devices, you can sync their lighting patterns together. Why someone wants fancy lighting on their headset is beyond me, since you'dn't be able to see it at all. Worse, with these lights on the back, even if your YouTube and Twitch viewers can't see it. They really don't do anything except cut battery life by about 30% and increase manufacturing costs. The back of the left earcup has six controls running down it: the power switch up top, three programmable buttons, a mic mute button, and a volume dial. Even one click of the dial made a big change in volume and I found it much too sensitive. The buttons have different shapes and ridges that I guess are supposed to make each one identifiable by touch, but completely fail to do so. They're simply packed too tight together. They're also quite stiff to depress, which is great to prevent accidental presses, but since they're on the back of the earcup, it means you have pinch and grab the whole thing, otherwise you'd push it right off your head. I think a much better arrangement would be to leave the power and volume controls where they're and put two buttons on the outside of each cup. That way you could press a button with just a finger pressing into your head rather then gripping the whole earcup and counting buttons as you run your finger down the back. The three programmable buttons can be configured in the Logitech software to do just about any command, from copy/paste or prev/next music track, recorded macros, and even headset specific tasks like cycling lighting patterns, EQ presets, and toggling the 7.1 emulation. The commands are stored in the headset memory so they'll work even on computers that don't have the G Hub software installed and on consoles. In practice, the buttons are mainly useful only for headset specific controls since most everything else is done faster with your keyboard and mouse. I set mine to toggle the onboard EQ curve and to increase/decrease the sidetone volume. The mic is stored on the front of the left cup and rotates down when in use. It telescopes a little for adequate adjustment range and is automatically muted whenever rotated back up ( a tactile bump lets you know the switching point ). Mic quality seems good as I was told my voice sounded better using the G935 wirelessly on my PS4 than my normal wired headset. However, some of the mic design decisions seem odd to me. I don't know why Logitech bothered to put a dedicated mic mute button on the back of the headset when you can more easily mute the mic by flicking it up. If you do leave the mic down and use the mute button, a red LED lights up on the inside of the mic indicating it's off. But that's in the very corner of your vision, so I don't know how noticeable that's to most people. Like I said, it seems unnecessary. Apart from the USB wireless connection, the G935 also has a standard 3.5mm 4-pole connector so you can connect it to your phone, tablet, or console controller. The headset can also use this input and the wireless connection at the same time, though the EQ settings won't affect audio coming in over the wired connection when doing so. The headset also must be powered on for the mic to work. So you can leave it off and use it as passive headphones, or turn it on ( without the USB dongle plugged in to anything ) to use it as a wired headset, complete with volume and EQ control. When used in this way, I noticed a hum in the background. The PS4 and Switch can connect by using the 3.5mm jack or the wireless USB dongle, but they'll not support the 7.1 audio emulation. Due to the Xbox One's restrictions on USB audio, only the wired connection works there. My set came out of the box with the sidetone set quite high where the voice monitor was very distracting. I'd recommend anyone using this primarily on console to plug them first into a computer and use the Logitech software to configure the volume levels and EQ first. All in all, it's a tough question whether I'd recommend the G935. The sound quality is good. The utility is good. Comfort is adequate. And it has a lot of nice little touches. The USB dongle can be stored in the left earcup so you don't lose it. This also makes them somewhat portable. The battery in the right right earcup is user replaceable and really does last ~12 hours per charge. The covers to the earcups are also magnetically attached so you don't need to worry about flimsy clip tabs breaking off. But it also has quite a few things I really don't like. The control buttons are muddled and their overall usefulness is limited. The RGB and extra mic mute features are completely unnecessary. These questionably useful features drive up the cost. There are too many good wireless headsets in the $120 - $150 range that can do most, if not all, this can, but don't have the downsides. Asking $170 for this is a little too much. Unless you find this on sale, or if it does something that fits your specific needs and the downside don't bother you, I think you can do better for the money.

    No, I would not recommend this to a friend