Customer Ratings & Reviews
- Model:
- 961-000392
- |
- SKU:
- 4500201
Customer reviews
Rating 4.4 out of 5 stars with 524 reviews
(524 customer reviews)to a friend
Customers are saying
Customers are positive about the Logi Circle camera's excellent picture quality, ease of use, and two-way talk feature, with many praising its simple setup and impressive night vision capabilities. However, customers are negative about the battery life and limited cloud storage options, citing concerns about short recording durations and connectivity issues in certain situations. The wide field of view also received positive feedback. While some found the price reasonable, others expressed a desire for more storage.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
DEFECTIVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I plugged it in to charge up nothing happened
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hi Jordan918,
Sorry to hear about your trouble. Can you make sure that you have turned the Circle camera on from the bottom of the camera and also, Make sure you have the camera sitting on the charging ring metal side up so the little metal connectors touch the metal charging ring. If you are still experiencing this trouble please email us at [email protected] or call the Circle line 866-601-5644, We are happy to help you process a warranty claim if needed.
Angela from Logitech
Rated 3 out of 5 stars
Can't be too far away from the wi-fi.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to use in basement... works some of the time.
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hello Toby! If your camera does not work well in the basement, it might be because it does not have a good WiFi connection down there. Did you know you can connect the Circle as well to a 2.4GHz as well as to a 5Ghz network? Please check on your router if it provides both frequencies and try the other one. 2.4GHz is better for longer distance and through walls but it also tends to be "overcrowded" as most devices connect on this frequency. You could also lower the resolution of the camera in the app. That might help, too.
Should you need any assistance, please don't hesitate to email us at innercircle@logitech.com. We're happy to help. Lukas from Logitech
Rated 2 out of 5 stars
Security Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work well at all. I have my Wi-Fi router in the room across the hall and this camera would not work outside the window of the room across the hall. Once I would get to the other side of the room it would work great.
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hello Thor ! Thank you for your review. We are sorry you are having connection issue with Circle. Have you tried temporarily taking the camera off the charging dock and move it near your router.
(the ideal distance between your Circle and router is 5 - 10 ft.)and reducing the number of obstructions between your router and camera (e.g. make sure there are no brick walls between Circle and your router) ? Please contact us at [email protected] so we can assist further. -Marion from Logitech
- Pros mentioned:Ease of useCons mentioned:Battery life
Rated 5 out of 5 stars
Excellent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When receiving the Logi circle I was impressed athat how easy to assemble it was. I expected to have several wires and to spent a long time putting it together but the minimal parts required made it easy to put together. The app to download was easy to find and download directly to my phone. The screen was pretty clear in compare to other apps I have used in the past. The delay is very minimal. Almost about 1 to 2 secs. that was not a big deal. I find this camera very useful. I use it for my kids safety. Most of the time is to keep an eye on my kids when I leave them with the nanny. But I also like to use it to keep an eye on my kids when we are in different rooms. The camera is easy to move from place to place. The only thing I would want to change is that the battery life is not as long as I would want. Overall I really enjoy using this camera. The product has been put at my disposal by the Review Club for testing purposes without any obligation but to provide my opinion on this product.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries suck, we purchased two cameras because we wanted to watch over our newborn with the nanny and we wanted sound. 1 camera last about an hour and the other lasts about 4 hours.
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hi @CoralSprings29!
Sorry to hear you are having issues with the battery of your Logitech Circle, we understand how important this is to watch over your baby.
Have you tried the battery saving mode and making sure your Circle is fully changed before taking off charging dock? You can check this by seeing batter icon on top left on setting menu form Circle app.
If you need additional help, please email us at [email protected] or call us at +1 (646) 454-3200. We're more than happy to help.
- Laurie from Logitech
- Pros mentioned:Ease of useCons mentioned:Storage
Rated 4 out of 5 stars
5 - 10 minutes out of the box which includes getti
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial setup of this camera is quite simple, 5 - 10 minutes out of the box which includes getting the app setup on your smart phone. You get the camera setup via the app & configure your WiFi settings though that as well. The video quality is fair but I found it to be a little dark with the lighting in our house. Sound is not the best but you can communicate remotely through the app to the camera. The day briefing is a nice feature... It is basically like watching a video on fast forward and you get to see all the action the camera has captured throughout the day. You can do this at any time anywhere you have a data connection on your phone. The video is stored on a remote server & is included free of charge with the camera. This camera is probably best for someone who wants to see what goes on in the room it is setup in when they are away. It could be used for security purposes in a pinch but due to the inability to save recorded video & relatively short saved video time (12 hours I believe) this would not be the best option for security purposes. Overall this camera is pretty cool and makes checking into home while away easy & convenient. The Logi Circle has been put at my disposal by the Review Club for testing purposes without any obligation but to provide my opinion on this product.... And this is an honest review.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Rated 4 out of 5 stars
Very good basic video security camera..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the Logi Circle for review from the review club. Setup was pretty simple after a couple of tries & support from Gia was available. I noticed I needed to keep it plugged in in order to capture the entire long day. It appears to be very sensitive since it was able to be activated by a ceiling fan in an adjoining room. Solid construction with a heavy magnetic base. I really liked the small size compared to my fozcam, however the Logi circle didn't have the rotating or panning capabilities. I did enjoy the time daily stamps with the daily review but no date. I wasn't able to view on my laptop however, just my phone. It was more expensive than my fozcam but proved to be a very useful camera for the size. I feel it's a very useful home camera for the household & would recommend the Logi Circle for basic viewing.
I would recommend this to a friend Rated 1 out of 5 stars
Did not last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Circle stopped working after about 14 months of use which is unfortunate since they only offer a 1 year warranty. I would not recommend it for this reason. Another couple of oddities: it makes a very loud/grating sound when it starts to charge. Because the connection to the charging ring is not always constant, sometimes it will repeatedly make this sound which can be very disturbing. The app works fairly well if you want to just check in to see what is going on in your house, but I would not rely on the movement detection/notifications as they are usually delayed. Luckily, I did not see many false positives.
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hello, we are sorry you are having issue to recharge your Circle and it has stopped working. Have you tried resetting it : http://support.logitech.com/en_us/article/Reset-the-Logi-Circle-camera ? If troubleshooting doesn't fix the problem, please email us at [email protected] or call us at +1 866-601-5644 so we can help.
-Marion from Logitech
- Pros mentioned:Camera quality, Ease of use
Rated 4 out of 5 stars
GREAT,WOULD RECOMMEND
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this awesome Logi Circle camera, and I absolutely love it. I already was really enthusiastic when unpacking the box, because the circle looks really cool and the packaging is really cute and simple. I mainly bought the cam to keep an eye on my little child when he's sleeping in his own room upstairs. But seeing how easy it is to use and to move around the room, I have also used it to check on my pets when I'm going out for a walk or when I'm at work. Because it's so easy to use and light, it's easy to move around the house and install it on the top of a closet or something. Connecting the cam with my smartphone was also pretty easy, i just needed to download the app, set the wifi settings and i could directly use the cam. But the cam is also usable when your not on your home wifi! I received this product to test from the Review Club, but the review and my thoughts are all mine and have not been influenced!
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
EXCELLENT WIFI CAM! - Simple to use, high quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up instructions, the simplest set up I have had. I have many network cameras,HD Foscam, Panasonic net cam, Ring, dlink. This one by far is the best quality and ease of use wise! Very clear image. I love the idea of the magnetic simple wall mount. Love the long 10FT cord they give you for the charger, most cameras out there do not come with such leeway. The app is really easy to use and easy to navigate through. The design is really sleek and compact. The camera visual angle is exceptional. None of my other cameras captured as much of a wide angle as this camera does. This camera is rechargeable, and being wire free is the perfect camera, especially if you have it in babies/kids room. That is a great safety measure. I have always struggled with cameras in the nursery because of the wires. Yes you can find adhesive tubes and tuck away the wires. But when your little baby gets bigger and no longer in the crib, that toddler will now rip those off the wall easily leaving you with no camera. My bedroom is not close to my babies and is on the other side of the house, so its imperative we have a camera for safety. The delay speed seems to be top notch compared to my other cameras. Usually with wifi cameras there is a 2 second delay. This one is more like a split second! Really awesome camera. You will be pleased with this amazing little camera, I would highly recommend!
I would recommend this to a friend Rated 2 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for unfortunately. This camera leaves a lot to be desired. Video lags, doesn't record activity as fast as other comparable cameras. Login circle is a glorified mid grade baby monitor.
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hi Duffy666!
We appreciate your review on Circle,since we are always looking to improve the features on our products
If your Circle has lagging issues please try this troubleshooting steps:
-Uninstall and reinstall the Circle app
-Reset the Circle camera:
-Setup camera to the app:
-Update the firmware for your Circle camera:
Please contact us at support.logitech.com if troubleshooting doesn't solve your issue. We're more than happy to help.
- Javier from Logitech
- Pros mentioned:Night vision, Setup
Rated 5 out of 5 stars
Great Camera!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this camera last week so I could use it at my house to talk to my family and also use to view what is going on outside the house by simply moving the camera to another location. The set up was super easy and I love the daily recap function where you can get a 30 second summary. Zoom function and night vision are great and being it is all controlled with an app and your smartphone Logi really thought this product through. My brother in law just picked one up and he loves it too.
This review is from Logitech - Logi Circle Wireless HD Video Security Camera with 2-way talk - White
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Rated 4 out of 5 stars
Nice little camera for the home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the Logi Circle for over week and it has been a good addition to our home security system. It is not big but gives a wide, clear view of the room it is in. I also like the sleek design and the ease of getting it up and running shortly after taking it out of the box. There were not a lot of instructions given but I was able to get it working even though I'm not the most technical! It also has been useful to be able to move it to another room without having to move the charging unit. You do need to have strong WIFI otherwise it tends to freeze when viewing. The battery life of the camera off the charger could be longer but as long as you are aware that it won't last all day off the charger, it's not a big deal. The Logi Circle is a product I would recommend to family and friends. The product was provided to me for testing purposes without any obligation other than to give an honest review.
I would recommend this to a friend Rated 2 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the product to work with phone app, nobody at the store would help, went through several products before finding one that synched.
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hello Farren, Thank you for your feedback. We are sorry you encountered problem to install Circle. The installation requires a iOS® or Android™ device with the following operating systems:
iOS 8.1 or newer with iPhone® 4s or newer, iPad mini™ or newer, iPad® 3 or newer, iPod touch® (5th generation) or newer
Android 4.4 or newer with Bluetooth® Smart Ready device. Please contact us at [email protected] or call us at +1 (646) 454-3200 if you need any further assistance. We will be more than happy to help. -Marion from Logitech
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a christmas present for my fiance so she could watch the dog while at work. When We opened up the box, the camera was broken in half and looked like it was attempted to be glued together. I am an elite plus member and have been a faithful customer, spending thousands at this store every year and I was told they would not return it. I might have to consider switching to a different company than best buy unless they fix this.
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hi dhibbsey
Sorry to hear you're are having issues with your new Circle camera. Since this is a physical issue we advise you to contact your vendor or you can also create a ticket to register the warranty informatin for your Circle camera at:
http://support.logitech.com/en_us/
NOTE: Log in to your Logitech Account and create a support ticket
-Javier from Logitech
- Pros mentioned:Camera quality, Night visionCons mentioned:Storage
Rated 5 out of 5 stars
Easy Setup Does the Job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech (Logi) Circle finally fit the bill for what I needed in a basic camera that I needed to monitor activity in my booth at an antique mall. The primary requirement was pure wireless setup so I could view from my iPhone, iPad of PC when away from the shop. Any kind of hard Ethernet wiring is not available at the location so I needed to be sure everything could be setup via wifi. The camera provides very good quality images. The resolution can be adjusted remotely. The night vision images are also quite good. There is a slight delay in the images when live streaming but not awful. I am pretty sure that is because the bandwidth of the stores wifi though. There is an option to add additional cameras to the account. You can only view one camera at a time. It would be really great to be able to window each camera. Zoom is accomplished by a 2 finger gesture on the display. Not really a camera zoom but an image zoom. I did not want to pay for storage so that was another deciding factor in selecting the circle. However I only get 24 hours. That is fine for my needs at this time and if I feel I need more I can subscribe for a reasonable fee. I would love to see the following features... Remote Pan and Tilt Optical Zoom Multi-camera display
I would recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Sucks great idea needs more work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea needs a lot of work battery life and charge the biggest problems
No, I would not recommend this to a friend Rated 1 out of 5 stars
Worked good but not tough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as expected but it dropped maybe 18 inches and broke. I could have bought a $59 camera and I would have expected this. But this was full price for a camera that ended up lasting all of two days. Yes, my fault I dropped it but I really expected a little more durability :(
No, I would not recommend this to a friendBrand response from Logitech Customer Care
Posted .Hello Wauge
We are sorry to hear that your camera is broken, please follow this link to learn more regarding our Limited Hardware Warranty:
http://www.logitech.com/en-us/footer/terms-of-use?id=3101
For more information, please contact us at support.logitech.com.
We're more than happy to help. - Javier from Logitech
- Pros mentioned:Camera quality, Ease of use
Rated 4 out of 5 stars
very basic video camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would like too say i have many Logitech products. never had any problems with them. right from opening the box ( which was a cool box) from taking out the camera i knew it was a good Logitech product. the camera is very good Quality, it was easy setting up the camera and down loading the app. the best part i really like about the Logi was it is a wireless camera, i took it all around the house and outside without a hitch. the reason i didn't give it 5 stars was it's capable of doing a lot more than what it does. i'm sure down the road Logitech will do an update on there app for the Logi camera.
This review is from Logitech - Logi Circle Wireless HD Video Security Camera with 2-way talk - White
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Love, love, love this camera!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, set up was super simple and fast. I love being able to see what goes on in my home when I am not there. The picture quality is awesome - day or night! The daily recap is so useful, I love watching that. I have used video baby monitors in the past, this is so much better (picture and ease of set up and moving around) and is less money!! I thought I would like this, turns out I love it!
This review is from Logitech - Logi Circle Wireless HD Video Security Camera with 2-way talk - White
I would recommend this to a friend










