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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 488 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 488 reviews
  • Rated 5 out of 5 stars

    Tried, tested and true

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech is the gold standard of mice and I always come back to them after another one fails and doesn't respond and perform the way these ones do. I logged in to order another one. Go Logitech with mice. Be careful opening it. The packaging sucks and they don't tell you were to snip with the scissors or a knife. They shrink wrap it in plastic and there is no other way to open it other than to cut it. BB kindly allowed a return after I snipped the cable when buying one. Logitech, step up on the packaging with better directions and hopefully something more environmentally friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great. It feels nice in my hand. It works on any surface. So, no need for a mouse pad.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! Thank you for your positive feedback on the Logitech M500s mouse! We're so glad you find it feels nice in your hand and that it works well on any surface, eliminating the need for a mouse pad! Logitech

  • Rated 4 out of 5 stars

    Good mouse at a good price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to mouse for the past several years. Does the job, can take a beating, easy to take apart to clean out, and not painful to replace if it gets too old or took too many knocks. The rubber coating will wear out after a while and the base pads will one day disappear.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate the long-term loyalty and honest feedback! The M500s is built for durability, but wear on the rubber coating and base pads over time is understandable with heavy use.Your insights help us improve future designs. Logitech

  • Rated 4 out of 5 stars

    Great workhorse mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great workhorse mouse. It works well, feels great in your hand, has the essential buttons and features for a non-game mouse, and it's reliable. My only issue has been that from time to time, it is not recognized by my M1 Mac Mini. To remedy the issue, I just unplug/replug it in and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse for my new laptop. I chose it based on the reviews. And they were correct. This mouse is easy to use and only one plug needed. It's better than my desktop mouse! Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I am technically challenged - this mouse had too much on it so I returned it and bought one that fit my capabilities.... Unfortunately also I waited 17 days before I returned it and they would not give me my money back. They have a 14 day return policy. They did give me a store credit for the $32+ charge but at this time I do not need anything else. I am 82 if that is a good excuse... To me it is!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It sounds like the Logitech M500s wasn't the right fit for you, and we completely understand that sometimes products have more features than desired, making them feel a bit overwhelming.

      It's a tough situation when you miss a return window, and we're sorry to hear about the inconvenience with the store credit, especially when you don't have immediate needs. Your experience and preferences are definitely valid, and we hope the simpler mouse you found is working out perfectly! Logitech

  • Rated 5 out of 5 stars

    Good I guess very basic for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord was too long, but beneficial if you have a really big desk I just have a small desk but it’s a good clicker but whatever little thing that’s right there on the side it’s a pain in the as if you rest your thumb so other than that, it’s pretty good

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your thoughts on the M500s. We’re glad to hear you found it functional and appreciate your feedback on the design details. Insights like yours help us continue to improve and better meet user needs. Logitech

  • Rated 5 out of 5 stars

    The mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. The staff at the Coral Springs location are very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my go-to mouse for nearly 20 years. I like to buy several at a time. The left button doesn't stay "clicked" after about 2-3 years of use, and when that happens I drop it off at bestbuy geek squad recycling and move on to the next on my shelf. Its form factor and ease of use is the best I've found.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear that the Logitech M500s Advanced Wired Optical Mouse has been your trusted companion for nearly two decades! We truly appreciate your loyalty and your consistent choice of the M500s. Logitech

  • Rated 5 out of 5 stars

    Comfortable to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no problem moving around cute little mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Rated 4 out of 5 stars

    Easy, smooth and ergonomic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, comfortable and easy. The only drawback is there's a button on the left that keeps throwing me back a page when I didn't intend to bump into it. It's a "convenience" that's more of an inconvenience. Otherwise it's a pleasure to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scrolls very fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast scrolling mouse. Works great. Easy to navagate whatever work you are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ergo design

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more accurate and responsive. A great value and i'm very glad i bought this. Comfort for hand is also a better ergo design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corded mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the mouse for work. It’s great. Much better than the one work provided.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s wonderful to hear that our product is meeting your needs. Your feedback is incredibly valuable and helps us continue to innovate. Thanks for being part of the Logitech community. Logitech

  • Rated 5 out of 5 stars

    Solid purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, easy to use, fair price. What else is there to say about a mid-tier mouse?

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item. Love working with it on any surface.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our Logitech M500s Wired Mouse is helping you out. Thanks for choosing Logitech! Logitech

  • Rated 5 out of 5 stars

    Wired Mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Love the design of this mouse. Dont like wireless mice. Can be hard to find wired mouse w a few extra features. I have bought 3 of these for work and home. (Also one as backup, because like the design.)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled the M500s wired mouse checks all the boxes for you—great design, solid value, and the features you need! It’s awesome to hear it’s earned a spot at both work and home (plus backup duty!). Thank you for your continued support and for sharing what makes it a standout choice! Logitech

  • Rated 5 out of 5 stars

    Great cord mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cord miles for a very good price very satisfied easy to connect easy to use. Recommend to anybody with small kids for computer use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Ikram,
      Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Rated 5 out of 5 stars

    Doc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great . No batteries required . Easy to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ergonomics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ergonomic shape of this mouse and the dial that allows Neto scroll quickly from left to right. This model is an upgrade for me. Very comfortable to use.

    I would recommend this to a friend
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