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Customer Ratings & Reviews

Logitech - MK320 Wireless Keyboard and Mouse - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 5425 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 72 Reviews
  • Rating: 1 out of 5 stars

    Sadly underwhelming

    Posted
    nonyabusiness

    Logitech has been good to me in the past, and I bought this thinking it would be a useful and convenient wireless keyboard and mouse that might last me at least a month or so before I'd need to replace them with a wired setup for my new tower which I just built. But sadly it only took a mere 3 days after purchasing before both of them began to break down to the point where they are unusable. The keyboard lags out horribly to the point where I can't even type properly anymore. Various and random keys are doubled up, tripled, or even quadrupled so that the word "star" becomes "ssttttaar" as one example I recently encountered. I have done every troubleshooting method under the sun. It's the keyboard. It's not the computer. It's not any of my settings. It's the keyboard. The mouse is a similar story. The battery chamber barely holds the battery in place so the mouse lags out or stops responding altogether until you open the mouse and adjust the battery manually in order to get it to work for another 2 minutes before it happens again. It's been a serious let down for me by Logitech. As I said before they've been good to me in the past which is why I bought from them again. But this product is so bad I can't find it in my heart to give them the benefit of the doubt this time. It's a horrible product not worth its price tag. It's $5 at best. Not $25.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible transmission

    Posted
    Robert1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this wireless keyboard and mouse and the keys work just fine. The problem is transmission, which was one of the problems in the reviews I read but someone suggested it had been corrected, an assertion I bought because I liked the dirt-cheap price of this item. Well, I am here to tell you that it ain't corrected.. I am a hunt and peck, then correct, typist and you can imagine my consternation when I type a sentence and look up at the screen and nothing I typed or only a part of it is shown. I pound the keys and nothing happens. I have taken to lifting the left side of the keyboard and letting it drop to my desk, which sometimes helps. The problem is that it doesn't happen all the time, but if you work, say three hours on the computer, it will happen at least 5 times. Totally worthless. I am sure one day I will throw the darn thing against the wall. Then again, maybe not, because I intend to bring it back to Best Buy for a refund even though the packaging is long gone. Don't buy this. Of course, maybe the problem is my computer, who knows.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor performance

    Posted
    jblaze2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I just started using a Windows laptop again for work for the first time in six years. I was using a Mac and supporting Solaris servers previously. I remember years ago Logitech was a very reliable and recommended product so I purchased this keyboard and mouse combo believing I would get the same. Although it was easy to set up I have had nothing but problems with the keyboard and mouse losing connectivity / just not working. I have to turn them off and back on to get them to function again. It is very frustrating. There was no documentation with the product. If you accidentally hit the caps lock key there isn't a light to make you aware of it. I currently have a small desk and can't afford the normal chords, but a few times I have had to actually use a 10 year old keyboard with a chord because the Logitech will just stop working. I would've returned them, except I travelled for the first month and didn't realize how bad they were until almost 90 days after the purchase.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Good keyboard but no Caps lock indicator

    Posted
    TinkerToyJon
    • My Best Buy® Member

    As far as wireless keyboards go, this seems to be ok, with two major exceptions. First, there is no caps lock indicator. This is especially annoying when inputting passwords. I took it for granted that all keyboards had a caps lock indicator. Second, the volume button on the keyboard has a delayed reaction. It must be held down to change the levels, and by holding it down, you either mute, or go exceptionally loud. NOT a fan of this. All told, I will most likely return this one and find a different model that addresses the two complaints above.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    This is not Unifying Wireless capable!!!

    Posted
    Redsoxfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Beware, this is not Logitech Unifying capable!!! The old MK330 were Unifying, and otherwise looks exactly the same, but sadly Logitech discontinued the MK330 and for that look/form factor only offer thie MK320, which I guess based on the lower model number (320 vs 330) is a downgrade. Sad and probably reflects some unfortunate cost cutting. I would not recommend this model if you want to have Unifying capability!!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Logitech Wireless Keyboard

    Posted
    DestinMike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really wanted to like this keyboard because it's wireless, which is awesome. Unfortunately, the lag time between typing on the keyboard and it showing up on the screen is very annoying. It just can't keep up with normal typing speeds. Plus, I found the keys clunky, sticky, and the keyboard spaced to wide for smaller hands, not smooth typing at all. I ended up returning it and sticking with the wired keyboard that came with my new computer.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Never seen anything like that...

    Posted
    Roy001
    • My Best Buy® Member

    I'm writing this review with the key I've never seen anything like that. This keyboard looks OK and all, but it's just weird. Keystrokes have a lag. Some keystrokes disappear completely, some double up... I've had an older Logitech model for years and that has never happened to me! This keyboard should have been recalled! (BTW, it might be reception issues, but there's exactly 2 feet between my computer and the keyboard...)

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the problems

    Posted
    2017
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I usually don't write reviews but I had to after dealing with this keyboard. It has very bad connection issues it will lag on things you type and he mouse will lag too. Just figured I'd try to save some people money and u should pay for a better one. Im going to get a wired now after this bad experience. The receiver is a foot away and still lags. If u want wireless do not get this one. It does not match the description and was a waste of money.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Unifying software isn't that great

    Posted
    HogCall
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought 1 for home (desktop with Windows 7) and 1 for work (laptop with Windows 10), plus a Logitech Mouse (didn't like the mouse in this combo). Love this mouse. But at home, the keyboard is sluggish/non-responsive at best when they are paired together. And at work, the keyboard doesn't work until I installed the extra SetPoint software. But with that installed, it is fairly reliable at work.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    No Good

    Posted
    LogitechKEYBOARDandMOUSE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this item at Best Buy and it did not work......I had lost my reciept and what made matters worse was I couldn't remember if I paid for it cash or used my credit card to record the purchase. I couldn't find the purchase in my profile and accepted the loss since I was informed that I needed proof of purchase. I bought a similar item instead. Now I get a notice to review this item. If this is proof I purchased this item I want my money back.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Keyboard loses connection frequently

    Posted
    Mordaed
    • Verified PurchaserVerified Purchase

    So I decided to get this wireless keyboard/mouse combo in order to control my laptop while it is connected to my TV. Even though I sit two feet away from my laptop, the wireless keyboard loses connection from time to time. The connection problem seems to occur the most when I have the keyboard laying on my lap. My mouse works fine. I sometimes have to angle the keyboard in just the right way to get it to work.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Surprisingly Bad

    Posted
    BillyTheKid
    • My Best Buy® Member

    I only buy Logitech wireless mice, so when I was looking for a wireless keyboard and mouse combo, this was an easy choice given the price. Unfortunately, sometimes you get what you pay for and in this case the low cost resulted in a mouse that was sized for a toddler and a flimsy keyboard. I used them for about 5 minutes before I realized I had no choice but to return them.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Lag in words appearing

    Posted
    Hippopook
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Other reviews mentioned this issue, but I figured my proximity to my pc would make the issue irrelevant. I was wrong. When I type, many times the letters take 5 to 10 seconds to start appearing on the screen. To often they would not show up at all. It is an unusable product for me. Mouse works fine but the keyboard will be returned. Frustrating.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth it

    Posted
    BBElite
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought this for my husband bc I love my wireless keyboard (the solar Logitech). We hooked this up after tearing up the box bc of course it would work. The lag time from the devices to the dongle is excruciating. And if I pause while typing, the keyboard goes into battery saver mode, and I have to wait for it to reconnect. Worst purchase ever.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't work

    Posted
    Funnyman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Apparently my experience has not been the same as other purchasers. I wanted to use this for a desktop computer. It wont pick up the signal unless the tower is on top of the desk. Batteries died after 2 weeks. 15 day return policy means I cannot return. Purchasing new keyboard/mouse that go into traditional ps2 ports to replace.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    won't work with my new samsung smart tv

    Posted
    gmoney
    • Verified PurchaserVerified Purchase

    JUNK doesn't seem compatible with my NEW Samsung smart tv model # un40m5300. plug into my hdmi port and it worked twice out of ten times trying. HELP HELP. I would purchase a different keyboard and mouse if I thought it would help. I've talked to Samsung three times to no avail. I've talked to logitec twice to no avail.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not purchase.

    Posted
    Betteroffwired
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This keyboard does not work very well. It lags behind and is slow to respond. I have moved the USB to other ports and all have received the same result. By far the worst wireless keyboard I have ever purchased.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Batteries don't last

    Posted
    Chipmunk97520
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have a cordless mouse at work that lasts months before changing batteries and I never turn it off. This mouse would run out of juice in a couple of days. Tried to return to Best Buy but was told they could only take it back in the 1st 30 days. So now I have to contact the manufacturer!! What a pain!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Keys stopped working

    Posted
    ldu567
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I wanted a,wireless keyboard and mouse to use with my laptop. Worked great up until a month ago and slowly keys began failing. Returning item today, but hopeful I can find a wireless keyboard that operates well. Talking with friends who have tried wireless keyboards in the past, apparently this is pretty common.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Lasted 8 months

    Posted
    Stoneysilence

    Bought it in Nov of 2017, Writing this in July 2018. Keys are starting to stick and not respond. And the Logitech Universal USB thing has always given me fits even though it's only 5 feet away from my keyboard. My previous Logitech lasted 3-4 years.

    No, I would not recommend this to a friend