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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 100 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 100 reviews
  • Rated 4 out of 5 stars

    No dongle bluetooth but way to heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist huts using normal mice and I have been using these thumb trackballs for around 15 years. Logitech makes the most comfortable trackballs. That said. The only reason I went with this option over the cheaper one with the dongle is that this one has bluetooth. Current generation laptops don't have full sized USB ports so the M575 is no longer viable in 2025. Frankly I do not like the new design compared to the M575. This one is much heavier and has a heavy metal plate with a magnetic tilting thing that I suppose makes it possible to be more ergonomic for some people but unfortunately makes it much heavier. The buttons also seem to wear out in about 1.5 years guaranteeing you will need to buy a new one. The old ones with the USB cables still work fine so at some point they must have started getting lower quality switches. The M575 was much lighter and easier to carry around in laptop bad. This model is very heavy and the magnetic solid steel plate on the bottom makes it rather painful if you drop the mouse on your bare foot. The price is also verry high compared to the M575. You can commonly fine the M575 for $40 while this model is going to cost you a minimum of $80 depending on if you catch a sale. The button next to the mouse wheel is also a bit annoying activating a slowmo mode.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your extensive feedback on the MX ERGO S PLUS. We understand your preference for Bluetooth connectivity and your long-standing experience with our trackballs. We're sorry to hear that the weight, design, and button functionality didn't meet your expectations, especially compared to the M575. We apologize for any inconvenience caused by the weight, the button placement, and the slow-mo mode activation. We value your input and will consider it for future product improvements. Logitech

  • Rated 5 out of 5 stars

    So Good, I Bought It Three Times!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having carpal tunnel surgery, I needed to find truly ergonomic products. This mouse has been an absolute game-changer. It's so good that I now own three of them—for work, home, and travel! The trackball is incredibly responsive and the customization options are perfect. Whether I'm working or gaming, this mouse allows me to be highly productive with minimal hand movement, which has made a world of difference. Highly recommended!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your wonderful feedback! We're thrilled to hear that the Logitech MX ERGO S PLUS has made such a positive impact on your productivity and comfort after your surgery. Your recommendation means a lot to us! Logitech

  • Rated 4 out of 5 stars

    Logitech - MX Ergo Plus Wireless Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 5 stars, however, after using this mouse for a while now, I've noticed that left click button doesn't work always. This is especially true when trying to highlight a word by double clicking. Instead I need to scroll over the whole word using the track ball. It's a nuisance. Still, I do enjoy many aspects of this mouse: the way it feels in my hand, the long-lasting battery, and the fact that it is rechargeable. These are all great features. It's also very comfortable. If you have pain in your wrist from using more conventional mice, I would recommend this mouse. That being said, if proper ergonomics is your main goal, I'm sure there are cheaper ones available that will have a similar effect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback on the MX Ergo Plus! We appreciate you highlighting the aspects you enjoy, such as the comfortable feel, long-lasting rechargeable battery, and its ergonomic benefits for wrist pain. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Great ergonomics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for someone who has any wrist pain from using a normal mouse. The different levels of angles lets you adjust to your most comfortable fit. Extra keys can be configured for custom actions

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear the MX ERGO S PLUS is providing comfort and customization for your needs. The adjustable angle and programmable buttons were designed with users like you in mind. Thanks for sharing your positive experience! Logitech

  • Rated 4 out of 5 stars

    Confortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best ergonomic mice I’ve ever owned. The extra tilt makes it incredibly comfortable for extended use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the MX ERGO S PLUS. We're thrilled to hear that the extra tilt makes it one of the best ergonomic mice you've ever owned. Your satisfaction and comfort are incredibly important to us. Logitech

  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features and is easy to use. It's accurate as well. A little expensive but worth it imo.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're glad to hear you're enjoying the nice features, ease of use, and accuracy of the MX ERGO S PLUS. We appreciate you acknowledging its value! Logitech

  • Rated 4 out of 5 stars

    This is a mouse, there are many like it, but this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good mouse, responsive, maybe a little too easybto gonibto precision mode if you have a wild thumb, but overall worth the updrage from the lower model imo. My hand like the higher angle, my brain likes the multiple angle options

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback on the MX ERGO S PLUS! It's valuable to hear about the sensitivity of the precision mode and how the multiple angle options are working for you. Appreciate you sharing your experience. Logitech

  • Rated 5 out of 5 stars

    After 1 day, it's already my favorite trackball!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has BALLZ! I love trackballs for long game sessions so I don't get wrist fatigue from sliding a mouse all over the place. Logitech also has a suite of controls you can download to set the speed, angle, sensitivity, acceleration, etc. to customize it to your play style. I set mine so moving my thumb gently from one side to the other is the exact distance to move the mouse cursor across the screen so i never have to lift my thumb unless i need to switch to precision mode (the button right above the ball reduces the speed to your set level when you need very tiny mouse movement for delicate aim or control) The body is SOLID! made of metal and comfortable grip rubber similar to high end controllers and has a magnetic tilt base that lets you adjust the wrist angle. (even the scroll wheel can be pushed left and right to be programmed to scroll sideways or in games to switch through menus then scroll up and down through those menus, It is just a well developed product. I put a 4 star on the price only because it was over $100 and the next lower price point is like $35, this should be in the $80 range and the $100-$120 range should be illuminated and link to most razer/illumination programs to sync your color scheme. Oh and it has internal rechargable battery that works all day on a 1 minute charge or 6 MONTHS on a full overnight charge and you can charge while using it because it doesn.t move! It's Great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your review means a lot to us. It helps us understand what’s working and where we can improve. Thank you for choosing Logitech. Logitech

  • Rated 5 out of 5 stars

    A must buy for anyone looking for a mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive when I made this purchase due to its unique design and whether I was gonna get used to it. Fortunately, I did. Using this mouse requires your thumb a lot which i wasn't used to but i wont go back now. The hand position is super comfortable with 0 fatigue for long hours. Plus logi options app provides tons of customization options that you can use to define what each of the mouse buttons do for each of your favorite apps. The clicks are super tactile and have a nice feel to it. This has an in-built battery that can be recharged with a USB type C cable, super convenient. When I bought it, the mouse was at 40% and lasted me a full month before I charged it so battery life is amazing.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing such a detailed and positive experience with the MX ERGO S PLUS! It's wonderful to hear that you quickly adapted to the unique design and now find the thumb-based operation and hand position incredibly comfortable for long hours with zero fatigue. We're also thrilled you're enjoying the extensive customization options with the Logi Options app and appreciate the tactile clicks and convenient USB-C charging with its amazing battery life. It's great to know it's become a must-buy for you! Logitech

  • Rated 5 out of 5 stars

    Perfect for Multi-Computer Environment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! Prior to this mouse, I had to have 2, one for each computer I was using. This mouse gives you the ability to easily switch back-and-forth between multiple computers. It’s comfortable, easy to navigate and works great all the time! I highly recommend this product!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the wonderful feedback on the MX ERGO S PLUS mouse. We're thrilled to hear that its multi-computer functionality, comfort, and ease of use have made your workflow more efficient. We're happy to have earned your recommendation! Logitech

  • Rated 5 out of 5 stars

    MS Trackball for the win.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old trackball was having issues, I brought it back to Bestbuy and exchanged. MS updated the trackball since my last purchase. It now has a USB C port this lines it up with most of my other electronics that use "C". After I gave it some charge and turned it on, it automatically synced to my laptop. Seems to hold a good charge. The trackball has a smooth rolling motion, my last trackball the ball kept sticking. Loving it so far, but if it has issues I will go back to Bestbuy and exchange it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear your Logitech MX ERGO S PLUS Wireless Ergonomic Trackball Mouse is a win for you! It's fantastic that the USB-C port and automatic syncing are making your experience seamless, and we're glad you're loving the smooth trackball motion. Logitech

  • Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really helps put my hand and wrist in a perfect position with less stress to my arm . its easy to use and fits my smaller hand nicely but would accommodate any size hand . the track ball is effortless and has great optional buttons. The battery life is great. This is a must have.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear the MX ERGO S PLUS is such a great fit for you! It's fantastic to know that it's providing you with the ergonomic support you need and that you're enjoying the effortless trackball and programmable buttons. We appreciate you highlighting its comfortable fit for smaller hands and the excellent battery life. Thanks for sharing your positive experience – it truly means a lot! Logitech

  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a fan of trackball mice for light to medium tasks. This one from Logitech is a welcomed addition to the trackball history and my go to for browsing, office work and light to medium gaming(RTS, slower paced games, etc.). The inclusion of a 20°+ tilt, really makes it stand out, and out preform other traditional, yet also ergonomic mice. After 4-10 hours of intermittent use, your hand/arm does not feel as if you’ve been on the computer all day, I’ve yet to experience any fatigue. The inclusion of the precision button, thumb operated near the trackball, is a great feature along with the five other programable buttons. Editing their function for different programs has made everything quicker/easier. Not having to replace batteries is another welcome bonus and after months of use, have t had to charge. I think Logitech really made a standout product with this one, and are the obvious forerunners in this market. Please continue to make and innovate these types of mice.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We’re happy to hear our product is working well for you. Your feedback helps us build better solutions. Thanks for being part of our community. Logitech

  • Rated 5 out of 5 stars

    A Step Above

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For heavy excel work I’ve always preffered trackballs as you need very little desk space and minial hand movement to traverse a large display. I had the basic basic version for years and loved it, but the additional features such as side scrolling wheel, extra precision, and dual link puts this new model in another legue. The multiple ergonomic positions help a lot with fatigue too.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the wonderful feedback! We're so glad to hear you're enjoying the upgrades to the MX ERGO S PLUS and that it's improving your experience with heavy Excel work. We especially appreciate you highlighting the side scrolling, precision, and ergonomic features that are helping with fatigue. Logitech

  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this product. This this one charged via a C cord, which makes things much easier! Fantastic for photo editing. Extremely precise.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that the USB-C charging on your new MX Ergo S Plus is making things easier and that its precision is fantastic for your photo editing! We appreciate you highlighting these improvements from your previous purchase. Logitech

  • Rated 5 out of 5 stars

    My wrist doesn't hurt anymore!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are three angle options with this device - flat on the desk, a slight angle and a sharper angle. I don't know what degree the angles are at - I just know that this thing has saved me from continued wrist pain in just two weeks. The ability to switch things up on the fly is perfect for reducing RSD pain. I have been unable to get the software installed on my work laptop, due to red tape so I cannot speak to the customization abilities, but it works great as is.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're absolutely thrilled to hear that our MX ERGO S PLUS Wireless Ergonomic Trackball Mouse has made such a significant positive impact on your wrist pain in just two weeks! It's fantastic to know that the adjustable angle options flat, slight, and sharper are proving so effective for you in reducing RSD pain, even without knowing the exact degrees. The ability to switch things up on the fly is precisely what we aim for in providing ergonomic solutions. Logitech

  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I love the ability to adjust the angle. Works excellent and holds a charge very well. No complaints.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's genuinely rewarding to hear about your positive experience with the Logitech MX ERGO S PLUS. We're pleased that its adjustable angle provides the comfort you enjoy, and that its excellent performance combined with reliable battery life leaves you with no complaints. Logitech

  • Rated 5 out of 5 stars

    Perfect mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried different type ergonomic mouses similar to this mouse functionalities, I think at least 35% better than other similar mouses in comparison, but of course about the same percentage higher price, for me it worth it every penny. 4 different angels, dual device option, slow cursor move button, very quiet clicks, modifiable buttons. If the price tag doesn't bother you, you are going to love it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic feedback! We're glad to hear the MX ERGO S PLUS stands out in both performance and comfort for you. Your detailed insights and appreciation mean a lot—thanks for choosing us! Logitech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Recovery

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Mouse to hopefully help my grandpa, who has trigger finger and a bad hand. It not inly has helped with that, but simce using hasn't ever felt thatevel of comfort while using it. Great product and we're thankful it exists

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing such a heartfelt story. We're truly grateful the MX ERGO S PLUS has brought comfort and relief to your grandpa—it means the world to us. Logitech

  • Rated 5 out of 5 stars

    TrackBall Mice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY FAVORITE MOUSE EVER!!!! This thing ROCKS!! Comes with different bases , So you can adjust the Height, and Slope for ultimate wrist comfort. Thank you YAHUAH!!! ( and Best Buy)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad to know that you’re having a positive experience with your Logitech product. It’s always our mission to combine innovation, comfort, and quality, and it’s rewarding to hear we’ve been able to deliver that for you. Your feedback not only helps us grow but also inspires us to keep reaching for higher standards. Logitech

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