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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 49 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Rated 5 out of 5 stars

    Pretty goo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse but this version still uses the micro usb connection

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Thanks for the feedback! We appreciate you letting us know your thoughts on the MX Master 2S. It's a great point about the micro USB connection. We're always looking for ways to improve our products.

  • Rated 4 out of 5 stars

    Good for the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hold. I could prefer higher dps but it is still good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad to hear you're enjoying your MX Keys S! We're thrilled that its nice feel and a bit of added weight are hitting the mark, providing that desirable stability for your typing. Sounds like you've found a truly solid keyboard! Logitech

  • Rated 5 out of 5 stars

    Amazing Magic Mouse replacement!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse, had to replace my apple Magic Mouse. This has amazing array of gestures that Magic Mouse had plus more!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the smooth scrolling, customizable buttons, and intuitive gestures. It's designed to enhance your productivity and comfort, and we're glad it's meeting your expectations. Thank you for your kind words and for choosing the Logitech MX Master 2S!

  • Rated 1 out of 5 stars

    Don't bother.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in October and it simply will not work. Connects but the laser does not come on and it will not move the mouse. The buttons work. Was useful and comfortable but a bit expensive to die in a few months. The vertical I have works just fine on the same computer.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're very sorry to hear the mouse stopped functioning after only a few months of use. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Scroll Wheel Issues After Less Than a Year of Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Logitech MX Master 2S trusting the brand's reputation for quality. Initially, the performance was excellent — the scroll wheel was smooth, fast, and precise. However, in April 2025, the scroll wheel started malfunctioning: it no longer scrolls smoothly or quickly, makes an unpleasant noise, and feels like it's catching or skipping internally. The mouse has never been dropped or mishandled; it has only been used under normal office conditions. Unfortunately, the return period has already expired, so I am unable to request a replacement or refund. Given the premium price and brand reputation, I expected much better durability—very disappointing experience.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're truly sorry to hear about the scroll wheel issue you're experiencing with your Logitech MX Master 2S mouse, especially given your trust in our brand's quality and the initially excellent performance. It's disappointing to hear it started malfunctioning in April 2025 despite careful use. While the return period has passed, we'd still like to understand more about this issue. Please reach out to our social care team via email at [email protected] with the following details:

      Name:
      Email Address:
      Country:
      Product Name:
      Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Not As Expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not functional, as it is keep scrolling up and down. It is difficult to control it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! That sounds disappointing. In order to assist you effectively, please provide your information to our support team by emailing [email protected]. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    3 devices connected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wheel, I like working with three devices at once. I recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It sounds like the MX Master 2S is a great fit for you, and reviewers would definitely agree! If you're looking for a comfortable, customizable, and ultra-productive mouse, this is a strong contender.

  • Rated 5 out of 5 stars

    Good mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, I had one in the past but my cat decided to kill it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - MX Master 2S! We're glad you enjoyed using it previously. We understand that accidents happen, and we appreciate your continued interest in our products. Logitech

  • Rated 5 out of 5 stars

    practical and versatile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than expected, easy to configure. Excellent value for money, you can't go wrong with this brand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      I hear you! The Logitech MX Master 2S definitely seems to have impressed you. Positive reviews often mention its comfortable design, easy customization, and great features for productivity. It sounds like it delivers more than expected, which is always a good thing. With Logitech being a well-respected brand, it seems like you got excellent value for your money. Happy clicking!

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