Customer Ratings & Reviews
- Model:
- 947-000001
- SKU:
- 6614507
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the POWERPLAY 2 Gaming Mouse Pad with Wireless Charging for its wireless charging capabilities and overall performance. Many appreciate the smooth surface and comfortable design, making it suitable for extended use. The size is also a frequently praised aspect. There were no CONS mentioned about this product.
This summary was generated by AI based on customer reviews.
Promise you... this will NOT work - Buyer Beware!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried everything to get this to work in hopes that it would function as expected. G Hub software with reinstall, nope. Cleaning contacts of the "coin" and ensuring installing is accurate, nope. Literally nothing makes this work "consistently". It'll show the white charging light on the base, but nothing in the G Hub app shows it is charging (and the fact that after an overnight of charging - it went DOWN in percentage when left like this.) It's not a software or firmware issue. This is a manufacturing flaw. Returning back to the store for a refund.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your detailed experience. We're very sorry to hear that you've had so much trouble getting the charging mouse pad to work consistently, despite trying various troubleshooting steps. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
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- Brief description of issue:
HORRIBLE
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE. DO NOT BUY. SUPER CHEAP MATERIAL AND DOES NOT WORK WITH SOFTWARE
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear about your extremely negative experience with the gaming mouse pad. We understand your frustration with the material quality and the fact that it's not working with your software as expected. This is certainly not the experience we want you to have.
Broken out of box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even turn on with first use out of box. Customer/product service from logitec was unable to troubleshoot. I tried multiple power sources and 2 different computers, tried charging my phone as well, nothing worked. Returning
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear that your POWERPLAY 2 Gaming Mouse Pad arrived non-functional and that our customer service was unable to resolve the issue. We understand how frustrating it is to receive a defective product, and we apologize for the inconvenience this has caused. We appreciate you sharing your experience.
Not essential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are gaming 24/7 get it but if not, i wouldn’t. Waste of money just plug in your mouse after your done gaming *I returned this product*
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that the product didn't align with your specific needs and caused inconvenience. We appreciate you sharing your candid feedback.
Eh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t really charge my mouse. I left it charging all night and the battery percentage stayed the same. I had to return this sadly
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear you experienced charging issues with your mouse and had to return it. We understand your disappointment with the battery percentage not changing after an overnight charge. We regret that this malfunction occurred and apologize for the inconvenience it caused. We value your feedback and will use it to improve our product's quality control.
Don't buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not same function as 1st Gen. Buy 1st Gen. Don't buy this one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that the POWERPLAY 2 didn't meet your expectations and that you preferred the functionality of the first generation. We appreciate you sharing your experience and will pass your feedback along to our team for review. We apologize for any disappointment this has caused.
- Pros mentioned:Wireless charging
Works well with the Logitech ecosystem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally really love having the powerplay and haven't had any issues with it. It has one job and does it well, and I never have to worry about charging my mouse.
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear you're such a big fan of the POWERPLAY 2 Gaming Mouse Pad with Wireless Charging! It's fantastic to know it's fulfilling its core purpose so effectively for you, providing that seamless, never-worry-about-charging experience. That's exactly what we designed it for, and it's rewarding to hear it's making a real difference in your gaming setup. Thanks for sharing your positive experience!
- Pros mentioned:Wireless charging
Stripped of what made the first one so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If someone held up the two PowerPlay mousepads that Logitech has made and asked which was the original and which was the update, I would guess wrong. The original had it all: built in wireless receiver, modular cable, customizable LED lighting, and two different mousepad toppers. The PowerPlay 2 stripped away all the best features and only kept the bare minimum, the wireless charging. I was fortunate to have kept the receiver that came with my mouse, as I had been using the PowerPlay 1 for almost five years before it finally stopped working and if I can find a Gen 1 in stock in the next 30 days I guarantee I will be returning this product.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your detailed feedback on the POWERPLAY 2 and your comparison to the original. We're sorry to hear that the changes in features didn't meet your expectations and that you feel it's a step back from the first generation. We understand your frustration and apologize for any disappointment caused.
- Pros mentioned:Size
Not in the way
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily installed and works well. Doesn’t take up space in the desk top
I would recommend this to a friendBrand response from Logitech
Posted .That's excellent to hear about your Logitech POWERPLAY 2! We're delighted that you found it easy to install and that it's working well for you. It's also great to know you appreciate its sleek design that keeps your desktop clear. We aim for seamless functionality and a clean setup, so your feedback is fantastic!
Powerplay 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, the mouse pad is smaller than the original. You only get the soft pad, but that is not all bad as the hard pad wore down the feet on your mouse. It is thinner, but not a game changer. Hower, the big deal is the receiver is not im the power block attached to to pad. You will meed a C port for the power pad and a second USB A port for your mouse cord with the receiver for your wireless mouse. This is a downgrade from the original. Logitech is no longer making the original and the decrease in price is off-set by having to use a second USB port.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your detailed feedback on the POWERPLAY 2. We understand your concerns regarding the size, pad options, and the separate receiver setup, and we apologize for any inconvenience this may cause. We appreciate you sharing your experience, as it helps us understand how we can better meet your expectations. Your insights are valuable for us as we continuously strive to improve our offerings.
Downgrade from original in many ways
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friend bought one. As all the other reviews say, this thing is a downgrade in all ways possible to the original. Cheaper build. No built in receiver, which is a double whammy. Makes it take 2 ports and the receiver isn't as close to the mouse as the OG. No hard matt included. I got lucky and happened to find the OG in stock at a business supply chain. Bought it in case my current OG ever dies because I don't want to replace it with this garbage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your detailed feedback on the product's differences compared to the original. We understand your disappointment with the changes and the impact they've had on your experience. If you'd like to discuss any potential support options or provide further feedback, we're here to listen.
What a disappointing downgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe they don't sell first generation. This thing is such a a downgrade. I wanted to buy a second one, saw this one. Got excited and quickly disappointed. They get rid of the RGB light which is fine but the fact they got rid of the wireless dongle connection is such a disappointment. Also the cable is now soldered directly to the pad. So you cannot get it replaced. This this should not cost over $40
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the POWERPLAY 2 Gaming Mouse Pad and expressing your disappointment with the changes compared to the first generation. We apologize that this new version did not meet your expectations, particularly regarding the removal of the wireless dongle option and the soldered cable. We appreciate you highlighting these specific concerns.
2.0 is a DOWNGRADE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I came here with intentions to buy this pad for a second desk and was immediately disappointed to see the design and quality of “version 2” is worse and less features by removing the built in receiver. Somone at Logitech really screwed up. Don’t they have employees that actually use thier own products? What is going LOGITECH?
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your disappointment with the POWERPLAY 2's design changes, particularly the removal of the built-in receiver. That feedback is valuable, and we'll ensure it reaches our product development team. We're committed to improving our products based on user experiences
