Customer Ratings & Reviews
- Model:
- 981-001151
- SKU:
- 6619323
to a friend
Would be nice if it didn’t disconnect constantly
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for work with teams and genesys softphone. It disconnects after couple minutes while using it on softphone. Only works well with teams. I took it back and got another one and that zone wireless 2 version disconnected constantly too. I tried using bluetooth and with the dongle, no luck. It is frustrating to me and the people i am talking to when you lose 2 minutes of conversation and have to ask them to repeat everything they said. Spoke with tech suppost who only said it must be the soft-phone software causing an issue. My zone wireless 1 worked for over a year but started to lose wireless range. This headset is too expensive to not work correctly.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about the persistent disconnection issues you're experiencing with your Logitech Zone Wireless headset 2, especially when using your softphone. It's incredibly frustrating to lose parts of conversations and have to troubleshoot constantly. We understand your disappointment, particularly given the cost of the headset and the smooth experience you had with your previous Zone Wireless 1. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
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