Customer Ratings & Reviews

Just bought today and it's working great. Initial Setup had its challenges. Love having two cameras and the newer features. Will definitely get more to replace the other WiFi cams.

W463AQ Series - 2K Dual Lens Indoor Pan-Tilt Security Camera The Pan Tilt Camera keeps turning away from the room and stares at the wall behind it. Since there is no motion on the wall it stays there all day looking at the wall. I am familiar with the App and have tried all the settings and it keeps doing it. I called Lorex Tech Support and spent an hour on the phone with someone from India or Pakistan who was completely useless and just keeps repeating back to me what the issue is and was of no help. In the end their advice is to turn off the motion tracking which is the feature you buy this type of camera for. Ugggh! Apparently Lorex does not have this camera figured out. There needs to be a way to limit the field of view to just the area you want to monitor. If Lorex can assist I would appreciate it otherwise I will have to return the camera.

This is really nice and you can add it to your NVR wirelessly for continous recording. No need for your internal storage after its added to your recorder.

If using as a stand alone camera, it would be a good buy. I bought this to connect to my existing NVR unit but this camera would never fully connect to where I can access it on my app or monitor that includes my wired cameras. The camera would say that it is connected but it never was. I reset and reboot the camera and my NVR numerous times and same issues.

This is a really nice camera. Portable and good quality video. Got it to keep an eye on the dogs when we're away.

Very good product with excellent quality, the app is slightly slow but it is compatible and gets the job done

Excellent camera Great quality picture and sound.

Works exactly as described, only negative is that only one device can be logged in at a time.

Great perfect for keeping an eye on things and making sure everything is ok .

Works great and the PTZ function is nice to have. The camera does seem to have more issues loading through the app then the regular Lorex stick cams.

Easy to use and set up. 10/10 would recommend and would buy again.

It works good but the volume could be more higher.

Bougth this Camera and so far so good, the Dual Lens is incredible, I can see all the house with the 360 camera.

The WiFi need to be 2or 4G, in my home it’s 5G I was try to many times,I give the cámara away to my sister.

It is Awesome brand .its work great.should try it .

This is a very useful dual camera. Lorex provides high quality solid devices that always work correctly and intuitively., I have other Lorex cameras as well, but this little guy is different. This camera has a lower camera and an upper camera that can pan and tilt via a mechanical movement. I already had the Lorex app installed. I opened the app and plugged the camera in, then pointed my cell phone at the QR code on the camera. The camera was instantly recognized and the app led me through the complete install. You will only see 2.4 GHz networks to connect to. Once connected and you name the upper and lower cameras (and also give the device a name), you will be all set up in just a few minutes. This camera comes with the USB connector cable and the 120 volt adapter plug. It also includes screws and anchors if you want to attach the camera to a wall. However, I preferred to just sit the camera on a shelf since the camera has a flat bottom and this install gives you some portability if needed. The camera alerted me that a firmware update was available. The firmware update downloaded in a few minutes and installed perfectly. Many times, firmware updates for cameras, key entry locks and other small appliances will require several attempts to complete successfully. Lorex updates are solid and complete without any hiccups. I give the engineers at Lorex a tip of the cap for putting together great hardware and software. The displays on my phone of the camera videos are crystal clear. You can zoom and pan with your fingers on the cell phone screen. The upper camera can pan and tilt via a ‘joystick’ on the cell phone screen that works smoothly. You can use a view where one camera’s display is a small thumbnail inside the other camera’s display and switch them; or you can elect to see both cameras separately on your cell phone, which I prefer. The many features include auto-tracking, cloud storage (optional), a microphone with a call button to talk and speak, night view, 360-degree view, local storage via a micro SD card (that is included) and more. The camera also sends an alert if it recognizes a person/pet in the view – nice. My house is one story about 60 feet long and 30 feet wide. I had the camera at one diagonal and stood with my phone at the other diagonal and could operate the pan/tilt feature as well as see the videos very clearly – great. In fact I could view and operate the dual cameras from my backyard, so the WiFi connectivity of the camera is super. I am enjoying this device with the dual camera design. It is fun and helpful to keep track of pets or just keep an eye on your computer room for example. I would highly recommend this innovative, very functional and well-designed little wonder.

Lorex has a new pan-tilt dual lens security camera. It's case is made of plastic but is reasonably strong. The pan-tilt camera is capable of cover areas well. There is also a fixed camera. It is within the bottom half of the case. They are 2K capable and very sharp. The cameras are HDR capable as well. Lorex has an app for configuring the cameras. The app is easy to navigate and makes available options that you would expect for a security camera. App The app is simple to navigate. You can use it set notifications, motion/sound detection, camera settings, light settings, update firmware, view recordings, download recordings, take still photos, set motion zones, etc. I like the app. If found it to have a good layout and it makes accessing recordings and live feeds simple. Camera Both cameras produce a high quality 2K HDR image. You can change this to HD and turn off HDR in the app. The pan-tilt camera can move based on motion detection and, within the app, can be moved manually using a virtual joystick. It can also detect sound, pets, and people. I found that it does move to cover movement, but there are times when it moves toward motion, but seems to have a problem keeping the subject in motion in center of the image. It does keep the moving subject in view. Sometimes when it moves to a moving subject, it will make some adjustments even when the subject isn't moving in the frame. This can be addressed by a firmware update, so isn't a big deal to me especially that the subject does stay in frame. The motors of the pan-tilt camera make a sound. This is a problem since I wouldn't want some intruder to notice where the camera is located. I can hear the motors from up to about 20 feet away. If this was being used to just monitor a room such as monitoring for a pet, then it wouldn't matter, but as I intend this to be a security camera that would record someone who would break into my home, the motor noise presents a problem. Any intruder would be able to hear the motors and see where the camera is. This isn't something that can be fixed by a firmware update. Final Thoughts The camera looks good. The quality of the 2K video is good. The app is nicely developed and the features are really good. I would like to see Lorex address the motor noise issue in the next version of this. It is well made and the dual cameras were a good choice by Lorex. If you are looking for a good security or monitoring camera and the motor noise wouldn't be an issue for your use, then consider the Lorex 2K Dual Lens indoor pan-tilt camera as a possible option.

I need to return it. It works right for a couple of days and then it started just doing doorbell alarms and I'll call alarms and the camera not working.

This Lorex Dual Lens Indoor Pan/Tilt and Fixed Camera is unique because it offers two cameras, one fixed and the other Pan/Tilt. It is fully configurable using the Lorex software that you download to your cell phone. The software takes you through the process of connecting your camera to your home Wi-Fi network. Once connected you can then work with the camera via your cell phone or if you have Alexa you can enable it with the Lorex Home Skill which allows you to control your camera via Alexa. The camera comes with a preinstalled 32 GB SD card which stores the videos captured. There is an option to add cloud storage for a fee. The software allows you to do all sorts of configurations for motion detection, sound detection, etc. The camera also has a call button on it. I suspect the user scenario of the call button is if you are monitoring a person who might need to contact you. You have the option to use one or both cameras depending on your surveillance needs. I put the camera on our piano which is along the wall so that I could see the entire room with the fixed camera. The pan and tilt camera has motion detection so if someone came up to and played the piano the camera would tilt down and show the person playing the piano. The camera comes with a mount so that the camera could be mounted to a ceiling. I have found that the camera is very capable of supporting a wide range of surveillance scenarios.

Would not connect to WiFi and heavy for being a cam