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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 24 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the 12-inch Medium-Firm Hybrid Mattress - Queen as very comfortable. They describe it as "super comfortable" and say they "sleep so well" on it. Customers also appreciate the mattress's quality and affordability, calling it a "great value" and "worthwhile purchase."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Bed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bed, feels great, worthwhile purchase. Thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY DEFORMED MATTRESSES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS MATTRESS ON THE RECOMMENDATION OF AN AUNT MY BAD DECISION WAS HAVING PURCHASED IT AT BEST BUY I BOUGHT A 12 INCH MATTRESS I GOT A 9 INCH MATTRESS AT THE ENDS OF BOTH THE FEET AND THE HEADBOARD IN THE MIDDLE PART IT MEASURES 10 INCHES IT IS A DEFORMED MATTRESS THE CONDITION IN WHICH THE BOX ARRIVED WAS COMPLETELY BROKEN AT THE ENDS THE REPORT I MADE FROM SATURDAY DECEMBER 30 I WANTED TO RETURN THE MATTRESS I ASKED FOR MY MONEY BACK THEY MADE THE REPORT AND TOLD ME THEY WERE GOING TO RETURN ME RETURN MY MONEY AND UNTIL TODAY I HAVE NOT RECEIVED ANYTHING IT IS A TERRIBLE CUSTOMER SERVICE BECAUSE FROM ONE REPRESENTATIVE THEY TRANSFER YOU TO ANOTHER MAKING THE CALL LAST MORE THAN AN HOUR AND THEY ONLY TELL YOU THAT YOU HAVE TO CALL THE NEXT DAY OR WHAT PLEASE WAIT UNTIL TODAY MONDAY JANUARY 15 I AM WAITING FOR MY REFUND I DO NOT RECOMMEND YOU BUYING THIS TYPE OF MATTRESS THE MATERIAL OF THE MATTRESS AT THE TIME OF PACKAGING IT CAUSED THE MATTRESS TO BE DEFORMED IT HAS BEEN A MONTH AND THE MATTRESS IS STILL DEFORMED WITHOUT HAVING REACHED THE 12 INCHES OF THE MATTRESS I BOUGHT

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    family fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mattress is so comfortable and easy to move. soft & supportive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Mattress

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mattress is like sleeping on cotton! In my opinion it’s better than the ones you can buy for 1000s of dollars and just as good of quality if not better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mattress

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this matress for my paretns whom are in their 60s. It was a change from their old spring mattress. My mother was complaining of a sore back, and after a few nights rest in this mattress, she said they were basically gone. Idk how great this mattress is compared to others of the same kind. However, i sould recommend this to anyone that is in a similar situation whether for themselves or someone close to them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great bed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and comfible easy to assemble sofe to the touch

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Surprised but satisfied.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew Best Buy sold mattresses and when I found out they did was I surprised. The quality and the feel of it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    queen mattress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super comfortable! I have slept so good, i would definitely recommend this mattress.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and a great price. Sleep great in this one and it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a tough time finding a bed that suits me and let me tell you, I sleep so well through the night with this new mattress!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Mattress

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this mattress. It is great quality and so comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mattress

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very comfortable! Would for sure recommend anyone to buy this mattress in a box!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good mattress for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable mattress. Very plush, on the soft end of medium- firm. One year in and it’s holding up nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing mattress! It’s amazing mattress! Amazing mattress

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mattress is so comfy. I don’t have to toss and turn to find that perfect spot anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable Afforable Bed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bed for the money. Comfortable and easy to unpack.Sleeping like a rock!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    metreess

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best metres ever i got. so comfortable and relaxed

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    10 stars if i could

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome dresser. great quality material, perfect for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just enough.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still sleep like a baby on this mattress. It’s soft but just firm enough for my back. For the price it’s an excellent deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just recently bought it. So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mattress for the price. It’s kind of in the middle. But definitely a move-up for us.

    I would recommend this to a friend
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