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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 21 reviews

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    Rating 3.2 out of 5 stars

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57%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Luma Comfort 28-lb Clear Ice Maker's ice quality, with many praising the clear ice production. The ease of use and portability are also frequently highlighted as positive aspects. The machine's ability to produce a large quantity of ice quickly is another benefit frequently mentioned by users. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-21 of 21 reviews
  • Rated 2 out of 5 stars

    Below average

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice melts too quickly. Noisey machine. Gives off a vibe that it won’t last very long.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

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