Customer Ratings & Reviews
- Model:
- PD-6WCL-WH-R
- SKU:
- 4667800
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Caseta Smart Dimmer Switch for its ease of use and broad compatibility with major services. Users also appreciate the straightforward installation process and smooth dimming capabilities. The product is recognized for its quality and reliable response time, making it a well-integrated addition to smart home setups. While some customers have commented on neutral wire requirements and WiFi connectivity, the overall feedback highlights the product's positive attributes.
This summary was generated by AI based on customer reviews.
Great switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, nice design, simple to use, highly recommend
I would recommend this to a friendNice, but a small flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great. Just one complaint is that they don’t keep the dimmer setting when using manually
I would recommend this to a friendWork with Amazon echo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Amazon echo. No longer stumbling in the dark
I would recommend this to a friendGreat system....but...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system! Works with alexa and Siri just fine, no issues. Only issues I've had is light bulb incompatibility.
I would recommend this to a friendExcellent smart switch, easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart switch, easy to install, built quality could have been better at this price.
I would recommend this to a friendAniother Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works great with my dining room lighting. I highly recommend this product.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great piece to automate toward making your home smart.
I would recommend this to a friendLutron Rocks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These switches are the gold standard as they work with Alexa, Siri, and Google.
I would recommend this to a friendGreat complement to Echo Dot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. I connected to Echo Dot to enable voice control. Love it and will get more.
I would recommend this to a friendGood switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the switch a lot, can control the lights with flexibility!
I would recommend this to a friendOk switch but horrible app
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The switch itself works fine, but the routines and programs on the app don't work. 90% of the time instead of your routine occurring, you will arrive home and get a message on your phone of "It looks like you've arrived home, but the Lutron system is not responding" or "It looks like you have left home, but the Lutron system is not responding". So I guess it's a useful notification if you were confused on whether you were home or not, and not really concerned about the lights turning on or off. Otherwise it's awful.
No, I would not recommend this to a friendBrand response from lutron
Posted .Thank you for providing a detailed review of your experience – we take your feedback seriously and have passed your inputs directly to the product development team. We strive to continue to optimize and improve feature and function of our products, so please stay tuned. We'd also like to assist with the issue you're experiencing, please reach out to our Customer Support team at support@lutron.com, or call us at 1-844-LUTRON1. We're here 24/7.
Mike S. @ Lutron Support
Check Your Wiring at Home First
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be sure to know if your lighting has all the wires required. Mine did not, and this was not compatible. The buttons also felt a bit cheap. They moved and wiggled a bit when depressing.
No, I would not recommend this to a friendBrand response from lutron
Posted .Thank you for providing a detailed review of your experience – we take your feedback seriously and have passed your inputs directly to the product development team. We strive to continue to optimize and improve feature and function of our products, so please stay tuned. If there is anything else we can address, please reach out to our Customer Support team at [email protected], or call us at 1-844-LUTRON1. We're here 24/7.
Mike S. @ Lutron Support
Switches are great. Software is lacking.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an old house (no neutral wire). I was able to get this switch working manually, however syncing the hub was a nightmare. When googling for a solution I found help that was severely outdated. The iOS app simply would not sync my modem to the hub. Then I read that they had 2 apps and were dropping support to merge into 1. It’s not worth a product that no longer supports their software to coincide with modern network/modem updates.
No, I would not recommend this to a friendBrand response from lutron
Posted .Hello, we're sorry to hear that you had connection issues with your Caseta Bridge. We do offer 24/7 Technical Support that can help with any issues you may be having with the system. We would like to hear more from you about your experience to see how we can help. Please reach out to our dedicated Customer Satisfaction team at: [email protected], or call us at: 1-844-LUTRON1. We're here 24/7, so please call us any time.
Mike S. @ Lutron Support
WiFi switch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to control ceiling fan to use with Smartthings, does not have neutral wire so fan would only spin slowly. Could not use for application I wanted it for.
No, I would not recommend this to a friendBrand response from lutron
Posted .We're sorry to hear that the PD-FSQN didn't work for your application. We'd like to hear more about what happened to see how we can help. Please reach out to our Customer Support team at support@lutron.com, or call us 1-844-LUTRON1. We're here 24/7, so please call us any time!
Mike S. @ Lutron Support
needs a hub to work with home kit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't want a extra hub to make the expensive smart switch to work. We returned them and bought the WeMo and they work perfectly with HomeKit
No, I would not recommend this to a friendBrand response from lutron
Posted .The Smart Bridge allows you to control your Caséta Wireless controls and Lutron Serena® remote controlled shades from anywhere with your smartphone, using the free Lutron App for Caséta Wireless. The bridge provides multiple benefits over Wi-Fi products: It is ultra-fast and reliable ensuring your lights react instantly every time you adjust them from the app or Pico remote control. The bridge prevents the cluttering of your Wi-Fi network by acting as the single point of connection to the cloud. It is also easier to set-up and enables more local control/integrations with other smart home products. For more information about the Lutron bridge, please visit: http://www.lutron.com/TechnicalDocumentLibrary/3685682_why_a_bridge.pdf
Mike S. @ Lutron Support
No plate?!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but a $60 light switch not coming with a wall plate is pretty ridiculous.
No, I would not recommend this to a friendBrand response from lutron
Posted .Thank you for your feedback. We do our best to advertise on the product page that the faceplate is sold separately. We typically do not include the wall plate as there are many instances where the single gang faceplate couldn't be used and would add extra cost for something that gets discarded. If you have any more questions or comments please reach out to our Customer Support team at support@lutron.com, or call us 1-844-LUTRON1. We're here 24/7, so please call us any time!
Mike S. @ Lutron Support
Lutron light switch dimmer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but a convenient solution to keep lights from staying on overnight.
I would recommend this to a friendChoose ZigBee or Z-Wave instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a solid product but it requires its own proprietary hub. Too many hubs in my house already. Plus the hardware locks you into their ecosystem. Go with something like ZigBee or Z-wave and you'll be much happier!
No, I would not recommend this to a friendBrand response from lutron
Posted .The Smart Bridge allows you to control your Caséta Wireless controls and Lutron Serena® remote controlled shades from anywhere with your smartphone, using the free Lutron App for Caséta Wireless. The bridge provides multiple benefits over Wi-Fi products: It is ultra-fast and reliable ensuring your lights react instantly every time you adjust them from the app or Pico remote control. The bridge prevents the cluttering of your Wi-Fi network by acting as the single point of connection to the cloud. It is also easier to set-up and enables more local control/integrations with other smart home products. For more information about the Lutron bridge, please visit: http://www.lutron.com/TechnicalDocumentLibrary/3685682_why_a_bridge.pdf
Mike S. @ Lutron Support
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not work with many led ........................
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation takes 5 minutes and it is more reliable than Hue.
I would recommend this to a friend