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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 221 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Caseta Smart Dimmer Switch for its ease of use, compatibility with major services, and straightforward installation. The dimmer feature is also well-received for its smooth transitions, while the product's quality and response time are appreciated. Some customers have noted the absence of a neutral wire and issues with WiFi connectivity as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 221 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these smart switches!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to turn my old switches to smart switches and have the ability to automate them. These ended up cheaper than purchasing smart bulbs. Easy to install and works great. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of Lutron wireless smart lighting dimmer switches. They are costly but easy to install, user friendly and reliable. Unfortunately I have never seen them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these now. Easy to install and use. Have not had any issues. Easy to use either directly on the switch or via the app. Even more convenient to integrate with other sensors.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 2 out of 5 stars

    Not as good as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the need to hold down the dimmer until it gets to where you want it to be and if you go to far it turns it off and you have to start over again. I also have one that will not connect to the app and allow me to remotely adjust it. Yes I tried to reset the device to no avail.

    No, I would not recommend this to a friend
    • Brand response from lutron
      Posted .

      Thank you for your feedback, and we're sorry to hear about your experience with the PD-6WCL. We understand how frustrating it can be to have to hold down the dimmer to reach the desired brightness, and we appreciate your input—it's valuable as we continue to improve our products.

      Regarding the issue with the device not connecting to the app, we apologize for the inconvenience. You've already tried resetting it, which is a great first step. If the problem persists, we recommend checking that the distance between your device and the Hub is within 30ft of range. Our support team is also available to walk you through advanced troubleshooting or explore a replacement if needed. Please contact our Support Team at [email protected] or 1-844-LUTRON1. lutron

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried other smart home switches but Caseta is most reliable. Have installed several and ties into HomePod easily and you have great Siri control or through the Caseta app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Light Switch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lutron switch, while more expensive, is my light switch of choice. This switch fits perfectly in my smart home configuration. The feature that sets it apart for me is the ability to operate the switch both manually and remotely, without having to reset my smart home configuration. Another great feature that I like about this light switch is the ability to adjust the light brightness to different levels. It was very easy to install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switching the switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Lutron Caseta Dimmer Switch to replace a Kasa Dimmer switch that I installed a year ago. I switched from the Kasa switch because they attach to your network using WiFi...the Caseta switch requires a separate Caseta hub that does not use WiFi for connectivity. I also liked the look of the Caseta Dimmer. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great switch!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart switches they are so easy to install in the app interface is awesome. I connected it to my Google home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install this myself and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good smart switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy sync up with Alexa and Siri, good adjustability. Works trouble-free and as advertised. A little expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best Jerry, The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these all over my house. They are very fancy and easy to install. Everyone should have these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been working great since I installed it to control the in-ceiling lighting in my house. You will need to make sure your lightbulbs are compatible, especially your LED lights, not all LED's are made the same. Also if you want to be able to control this switch/lights with your phone/away from home, you will need to buy the bridge or the starter pack that comes with the bridge. It is worth it though, it makes it so much simpler to control lights at a distance. I really like on nights I'm super tired and I sometimes forget to shut the lights off I can just tell Siri to turn them off and that way I don't have to get out of bed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome accessory for smart home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of smart home products, but this one is my favorite. So far I have around 13 of these in my home, some in conjunction with the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, as well as the entire Caseta line. Very smart (no pun intended) switches, becauyse they also communicate with each other flawlessly as soon as you connect them, even when the wifi is down. The app is the best smart app I've seen, very simple format, easy to use and no issues with connectivity whatsoever, by itself or with Alexa. It also works great with other products that you can run from this same app (like Honeywell for AC and Ring APP). Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love Lutron Caseta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just too pricey if ur buying more than one. over all very easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No neutral wire required

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these switches. No neutral wire required, so they work in my older house. installation is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to install smart dimmer - no neutrals

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expansion on my Caseta system in my old house. Just slowly getting my house "smarter". This was the same style of dimmer switch that came in my Caseta starter kit. Super easy install. Wire up your hot, load, and ground. No neutral needed. Just wish Best Buy would also offer the cover plates as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This switch works flawlessly, whether manually or Alexa controlled via the hub. It dims as expected, Easy to install. What's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, very good product excellent performance and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Switch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed these all over my smart home! I hardly have a "dumb" switch left. Love the connectivity and function.

    I would recommend this to a friend
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