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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 23 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, highlighting the simple installation and setup. The product is also praised for its reliability as a smart lighting solution. Users appreciate the convenience of remote control, especially the flexibility of placing the remote in various locations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Remote switch controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to control your lights remotely , easy to install and set up, design of the plate is pretty nice as well with no screws showing up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best available!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am slowly moving every switch to Lutron! I love these, and they never let me down. This is a reliable switch that stays connected and still works and functions like a regular switch. Build quality is great, install is relatively simple for anyone who knows how to install a basic switch, and the end user experience is excellent. One day all of my lights will be Lutron Caseta!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works Perfecly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I have several Caséta light switches and Pico remotes set up as dummy switches, and they work without fail. They integrate with HomeKit perfectly, and they are the most reliable HomeKit accessories I own. Customer support is excelle.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent Smart Dimmer no Neutral Required

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to add on with another I bought at the Holidays. I was having issues with a competing smart switch that required a neutral wire. The Casey’s does not require a neutral. This also has the pico remote you can take temporarily to a different location. Supports programs with auto on scene with sunset. Tied it in with Amazon Echo to support voice commands as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable and simply best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions just as you would expect, read, or view about it online. I believe the design hasn't changed for a while, and that's probably because I can't think of any suggestions for improvements or changes. Probably the best in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best smart lighting solution for home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lutron Casita is hands down the best smart lighting solution you can add to your home. Have been using it for years and slowly adding more and more. It has proven to be 100% reliable. By replacing the wall switch vice just a bulb, you don't have to worry about someone turning the wall switch off & ruining your automation or app control, and you can still use the wall switch in addition to the app/automation as well. Plus you can add other Pico Remote switches to control the same switch from another location (I.e., 2-way, 3-way, etc. lighting). Works well integrated with my Google Assistant and Samsung SmartThings as well. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable and no neutral wire required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with homekit and most reliable out of smart lights. Wiring is also easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device and Customer Sedrvice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a reason there are so many good reviews for this expensive product: Works as advertised out of box, ease of use and outstanding customer service. I had a unique wiring issue and Customer Service stayed on the line almost 1 hour helping me diagnose and install unit correctly. The price is high for what they are but in my opinion worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Lutron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and the remote that can be placed almost anywhere is so cool, no extra wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    AWESOME PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best switches on the market, I have 35 Lutron Caseta Smart Switches in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Better than having to replace each light with a smart bulb. Easier than running wires for a 3 way switch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really loving these switches. By far the best on the market and all can be turned on. Nd off with an app or that stupid Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation. Works perfectly. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best home kit dimmers i have used. Dont require neutral wire and work fine with LEDs

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    3 way no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product that works for a 3 way (or more) set up. If you are building a new house this could make wiring easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While Lutron switches cost more than other brands, I feel the cost is worth a product that is rock-solid. I trust that my Lutron products will consistently work and offer convenient solutions. I have switches configured with HomeKit, Alexa, and Google Home. HomeKit seems to have the least latency out of any of the solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lutron

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only regret is not getting it sooner. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love lutron dimmer switches

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing smart dimmer switches system. We absolutely love the sound and highly recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lutron Lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Helped make my home smarter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Come very handy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Responsive and looks nice and makes life a bit easier due to convenience.

    I would recommend this to a friend
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