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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 450 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, compatibility, and installation of the Caseta Smart Lighting Dimmer Switch. The remote control and dimming features are also well-received, along with its sleek design and Alexa integration. However, some customers find the price to be a concern and have noted issues with LED compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 450 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Best smart with on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better on the market for a smart switch with great integration and ease of use and installation make it a no-brainer. I have installed these all over my house with one master pico switch in my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Go ahead and just buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Installation was very easy and the app is straight forward. Having the pico remote is awesome too. But now I can use Amazon Alexa to control the light I wanted to control.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Can't go wrong with Lutron!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having installed and tested almost all of the various smarthome devices, for the light switches, the Lutron products are the best by far. They are well made, reliable, and easier to install than most other dimmers/switches.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significantly better than Philips hue or other options. It’s the best way to do multiple dimming. Easy to use and the app is intuitive which can be also used with Apple HomeKit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome functionality, but at a price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an expensive way to control your lights. However, I was already committed to getting a dimmer and they're $20-30, so its really not that much more for what these do. Make sure you get the wireless bridge so you can fully utilize everything these things can do. With the app you can program the lights to turn on and off automatically (for example, you can turn the lights on at 40% power 15 minutes after sunset and then turn off at dawn). Or you can remote in any time and manually control the dimmer. There's even a feature that will recognize when you are not at your house (via your phone's GPS) and can randomize when the lights turn on and off to make it look like people are home. The only downside to my experience is that these dimmers can and will blow out, so follow the instructions and use the appropriate bulbs. During installation our electrician blew out 4 of these trying to hook up 2 of our exterior circuits. We ended up having to settle for traditional switches (which work perfectly fine and left the electrician to assume we got a bad batch of dimmers). I have not contacted Lutron or BB to see what my recourse is, if any. Hopefully I can get a refund or replacement for the bad dimmers.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this in a matter of minutes and connected to an Amazon Dot. Works great and saved me from having to run a lot of wire and spend a lot of time installing a three-way switch. Using the remote and a Pico wallplate was the answer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent Switch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great switch! It is simple to setup and have it paired with a Caseta Hub and my Amazon Echo's. I can control the lights either by voice while at home or remotely through the Lutron app. With automation the possibilities are endless.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This switch was very easy to install, the cost is a little high, but you save money because you do not need an electrician to install them. Works great with my Alexa and Apple Home Kit.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Love it!! Simple to install and use!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason why I am not giving it 5 stars is the price and the fact that PICO mount is sold separately. Other than that it is so simple to install (no need for white wire - aka neutral, no need to know which black wire is the hot one, no need for special wiring for 3 or 4 way due to pico, etc.), and looks beautiful. Make it cheaper or at least make the non-dimmer, switch, cheaper and I will buy one for every outlet in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    The best wifi dimmable switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, and the look and reliability wise, this is probably the best wifi dimmable switch. Connects to wifi easy with the app, and the remote connected flawlessly as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent dimmer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dimmer, easy to install and set up with my Wink device. I like the secondary remote, it's handy to have near by the dinning table if my phone is in the other room.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Why did I wait so long...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Lutron Caseta Wireless Smart Switches. I just remodeled home and decided to wire the recessed lights in the kitchen with a smart dimmer so I can turn them on from time to time if we're away. Turns out I use it all the time even at home after integrating it with the Home app on my Iphone. I even put one on the island pendants too. Now i turn everything on, off or dim as needed by just saying "Hey Siri". I don't have an Alexa or Google Home yet but I will at some point. The only reason I don't do this for all my lights is that these switches are very pricey but I will do one every so often.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my basement. Using it for the living room to dim with my phone and can shut off by phone if someone left the lights on. Little pricey but well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great start to smart home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to controllers for our Home Theater Sconce Lights, works off the same remote and our Harmony remote, works great, easy install and programming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart switches period

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock solid! As an electrician of over 30 years I trust the Lutron name. These switches have been dependable and work without wifi. They have their own hub and will not clog your wifi network. Geofencing works great for not coming home to a dark home. Integration through alexa works great to trigger outdoor lights from motion detection from outdoor cameras. These are a golf standard by which all others are measured. They cost more but there a reason they do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent home lighting automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still in the process of installing Caseta dimmers throughout my home, but I'm glad I've made the investment. The hub setup was problematic and required tech support to resolve. However, once resolved the system has performed flawlessly. The dimmers are relatively easy to install and connect easily to the Caseta bridge. The ability to use Homekit's rooms and scenes with Siri integration is a nice plus (that is, when Siri correctly interprets your instruction). Overall very pleased. My neighbors have been so impressed that they have decided to add Caseta to their homes as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    caseta- fast delivery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is exactly what I needed and the price was fair and ready to ship right away. appreciate the speedy delivery. thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Best wifi lighting system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but works like a charm. Connects to home kit on iPhone or ipad. You will need to buy hud if this is your first installation. Works better than the Hue Light Blubs (have those also).

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    I Love this Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this Product! Its super easy to install and works great with Alexa amazon Dot. I wish it were easier to use with a 3 way switches (you have to order plates to go with the remote control).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Would highy recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 this product works like a charm and is easy to instal and the best part is that it comes with a remote!!!

    I would recommend this to a friend
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