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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 163 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the product's ease of use, reliability, and straightforward installation. Many find it to be a valuable smart switch, especially praising its compatibility with various smart home platforms and the added convenience of the remote control. However, some customers have noted the necessity of a neutral wire and the relatively high price point as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 163 reviews
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Dependable Smart Switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these Lutron Caseta switches. I've tried other brands and the Lutrons are the most reliable that I've used. If you want something that works with Alexa or Google Home to turn on/off lights then this one works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great smart switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, the app and setup process are very seamless. Works with Apple HomeKit which is nice since not a lot of smart devices do. I switched from TP Link Kasa switches and find these to be much more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Smart switch
    Cons mentioned:
    Neutral wire

    Rated 4 out of 5 stars

    Excellent, almost simple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a shame that this is a fantastic smart switch that offers 3 pole options, yet directs you to information on the internet specifically for a 3 way dimmer version that does not require a neutral wire. Once you get past that headache, and actually get it working, it works wonderful. DIY installer possibly recommendable, but experience is definitely required in my opinion for 3 pole installers.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Superb reliability, flawless performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several of these smart switches installed in my home for a few years. I wanted to add another light to my outdoor security lighting, so I went with something I knew would work, and would work with all of my other security lights. I like the Lutron Caseta system of products because it's compatible with Apple HomeKit, doesn't clog my wifi, is very reliable (lights turn on and off when they're supposed to), and doesn't fail. I haven't had one of my Lutron Caseta switches/dimmers fail, and I have 6 other products in my home. There is no minimum load for this switch, and I haven't found any bulbs that aren't compatible with this switch (i.e. none of my bulbs make any noise or flicker). Although they're a bit pricey, I think I got what I paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Smart Home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Now I never have to get up to turn off the light. I just use my phone or simply ask Google to turn off the light. The only problem is it cost a lot more than other smart switches

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You'll need to connect the neutral wire in the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've almost replaced every switch in my house. I love these Caseta switches. Paired with the bridge I can control lights with Amazon Alex. This on/off switch without dimmer can be used to control a ceiling fan/light combo (the one with one switch and a pull chain to turn the light and fan on/off from the unit). Those type of lights draw too much power to use the dimmer version of the Caseta switch. I learned this the hard way...installing the other, then when the weather got warm and I turned on the fan, it sounded like it was taking flight and flickered. Be forewarned, you will have to connect the neutral wire in the switch box (the white wire) in addition the the red and black ones used on a normal switch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It works really good and it did what I need to do. The app is very easy to use. It pairs great with Alexa, Siri and Google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Smart Light Switch - easy for beginners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to install and set up with the app on your phone. It is easy to connect to Google Home. Having the Pico remote is a definite added plus. Best feature of all, is the Sunrise/Sunset feature,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lutron makes a solid reliable project, the Lutron line is simple the best for home automation and control. Easy to install and use. One of the few systems that can deal with 3 way lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect smart switch for simple on-off setting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a programmable smart switch for outdoor wall sconces by entry door. Did not need a dimmable switch so this worked out great. I already had several caseta dimmable smart switches networked using the Lutron bridge. Easy installation (Neutral wire was required) and connecting to the luton bridge. Programming was simple. Set this one up to come on just before sunset and off at sunrise. Specific time/day programming is optional but was not needed in my situation.

    I would recommend this to a friend
  • Cons mentioned:
    Neutral wire

    Rated 4 out of 5 stars

    Great for newer homes. Not for old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been a great product if it was made like the dimmers. These do require a neutral wire. The dimmers do not. Not a crisis. If you have an older home, just install the dimmer for a few bucks more. On the plus side you also get a remote with the dimmer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lutron is now making smart home products more affordable and easy to use. Casetta Switches are hands-down the best in this class. I have yet to experience any connectivity issues, but I will say they can improve the push buttons on the switches. I have had (2) out of the 20 switches replaced due to the buttons getting stuck in the on position or breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    As advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great switch. It is easy to install (if you know at least a little about electrical wiring), and it works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Wireless switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install , it’s kinda pricy but it’s worth it in long run!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Smart Home Must!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was quick and easy. It works very well with Apple HomeKit!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Perfect switch to compliment my smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect switch to compliment my smart home. Decided to go with Lutron after experiencing some minor issues with wemo switch that was starting to get annoying having to reconnect it back to Apple HomeKit for whatever unknown issue that I couldn’t figure out. Have not had the same issue since switch to Lutron so I’m happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Homekit compatibility

    Rated 5 out of 5 stars

    Great smart home device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Connects to Echo and HomeKit which leaves options open.

    I would recommend this to a friend
  • Pros mentioned:
    Smart switch

    Rated 5 out of 5 stars

    pricey but perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, Lutron's smart switches are more expensive than most other brands. But they work utterly flawlessly, every time. I've deployed a bunch of these around my house with a Lutron Bridge for smart home integration, and they all work perfectly every time, whether I'm controlling them locally, with a remote, or with the Google Assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well with my lights and fans.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great light switch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to automate my porch light. It works great!! The Lutron system makes it easy to add new switches. Once installed it was very easy to setup a routine that turns the light on and off with the sunset and sunrise. This switch works so well that I ordered another for my kitchen.

    I would recommend this to a friend
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