Customer Ratings & Reviews

Recently purchased for son to use after working out and playing basketball. So far it has worked as expected and provides relief after working out.

So too long didn't read on this one is that the massager works well from a hardware standpoint but boy are there some hilariously dumb software issues. Luckily it doesn't get in the way of what it was meant to do too much. So setup... Most of my reviews will just say "Setup is pretty easy" because I don't usually have much of an issue with the setup procedure for most products. This object ran into some issues right off the get-go with the firmware update and connecting to wifi. Part of the appeal of this massager is that there are programmed modes and firmware updates and wifi are kind of important for possibly getting new modes and abilities in the future. Problem is, if your wifi password is greater than 16 characters long, you'll need to jump through some hoops to get this set up at all. This isn't some hardware limitation that was baked into the device or anything. This is limited on the client side on the website you browse to in order to set up your wifi password. That made it very easy for me to get around the limitation since I could just use my laptop computer to connect to the massager's wifi and then edit the HTML text field via my browser's "inspect" option and change the maximum from 16 to anything else that would allow my wifi password through. If you're also running into this issue, I recommend doing this if you have access to a laptop. I've seen a lot of really silly oversights before but this one has to take the cake. I have no idea why whichever engineer put together this setup page put a client-side limit on the number of characters for a wifi password at all, let alone capping it at 16. Insane. I even did email their support about the issue who got back to me a handful of hours later telling me they'd look into the issue but they recommended that I change my wifi password (which would require me to input it again in the dozens of devices I have set up so that was definitely not going to happen). Hopefully they fix the issue in the future since I spelled out exactly what I did to get around it in my reply to them. I also did test out the wifi setup again after updating the firmware to confirm that the issue still existed. So I'm leaving it in this review mainly to hopefully help someone who might run into this issue themselves. Function and feel are pretty good though. The wand feels well made. It's heavy but not too heavy. The extension piece that attaches to the bottom and helps for getting your back is amazing and genius. The modes feel a little gimmicky and I don't know if I can confirm that the "Energy" or "Rest" or "Calm" or "Pain Relief" options actually did what they're titled to do but they each change up the vibration a little bit so you have some variety there. The extra tips are nice for getting different parts of the body. It feels like a lot of thought went into the actual design and feel of the physical massager which is why the software issue feels like such a silly mistake. Just two other smaller issues that I noticed and that irked me a little bit related to charging the device. First, plugging the massager in directly or resting it in it's charging cradle offers no visual indicator that charging is happening. There's no small light. This thing has a full touch screen and that doesn't even light up. It's small but it just feels weird to get no feedback when starting to charge it. And then the second thing is that the massager gets warm while charging. This is pretty normal but it doesn't seem to go away. You can leave it charging for a day or two and when you pick it up, you'll notice the warmth. Like it never stops charging. I would expect some sort of detection mechanism that would stop the device from charging after it's gotten so full and especially when it comes with a nice resting dock that you can leave it in when you're not using it. I'm not sure if it's doing anything to the longevity of the battery and I hope not but I also just don't expect it to still be hot 3 days after putting it in it's charging dock. A few nitpicks and mostly stuff that CAN be fixed with software updates is really my only complaints about this one. Hopefully they can manage to fix the wifi input issue and help those who run into it before they do. I've been using this thing every day or two now and I'm liking everything else about it. If you're looking for a good massager and are ok jumping through a couple hoops early on to get it working right then this might be the one for you.

Love its design and functionality! Having its long handle, makes it easy to massage your back.

This is a must have devise for an aging armature golfer. With the extended handle I can reach all areas of my shoulder and back muscles.

Love this. it's great for managing pain when i can't get a massage. I really enjoy the options for different shaped stones.

No customer support, you cant contact anyone if something happens to your product.

I got this massage gun for my mother in law she really likes it i have a hypervolt and i wish it came with a back extender like this one

Great for relaxation and a good alternative to the more harsh massagers.

Great massager for the price. Compact & great for my office. It has a bunch of modes that target different areas as well.

Love the service. Piece of mind. Best Buy has really good after sales service Amazing gadget to use!! Love every moment of it!!!

It works amazing and it has different modes to help get that tention out where you need it.

I have not quite solved how to use the interface but really like how it works. App seems still in development.

Was given as a gift and recipient loved it: the finish on this is pretty too. They did a demo on me too and it felt great!

It’s a pretty decent massager. After a while it gets loud. Seems like something rattling loose. Gets pretty hot while charging as well. Still works the kinks out though.

A smart device without the smart app. They are selling vaporware and getting away with it, no app exists and the functions promised need the app. The massager itself works okay not the strongest or weakest but decent. The extention handle is held on with a rubber o ring so that is super lazy engineering at best, i consider it a liability feels like it will fall off at any time. Spend your money elsewhere.

this massager has been a game changer for sore muscles and recovery.

Its amazing. Light,versatile, and good price. Good buy.

This is an awesome massager! No complaints. I would recommend it.

It feels good after a long day of workand to just sit and relax

The massager is very soothing and makes almost like humming sound and light weight