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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $219.99

Customer reviews

Rating 4.5 out of 5 stars with 96 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the Motif II A.N.C. True Wireless Noise Cancelling Earbuds for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the sleek design and the convenience of wireless charging. However, some users have expressed concerns about the sensitivity of the touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 96 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Marshall buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing but the way they are built makes it so hard to grab and hurts my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with quality sound. Recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marshall greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Amazing active noise cancellation. Top tier stuff here.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound great , real clear sound come out of them , really enjoying them

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A good look and feel 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good design and look. The software and app are impressive. The sounds and settings take a while to understand (anc versus tnf).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fancy would recommend them the beat is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Marshall Motif Ii ANC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marshall knows how to do audio. Sound is great, and the active noise canceling feature works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, good balance, perfect canceling sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super clear sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Bose before but i like this one much better the sound is immaculate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not secured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are difficult to secure in the ear. I tried the various options to change the bud size but nothing seemed to work. The right ear bud kept falling out of my ear.

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hello, thank you for your review and feedback. We are sorry to hear that the Motif II ANC are not the correct earbuds for you, that they aren't the right fit. Marshall strives to make earbuds that everyone can enjoy, however, sometimes there will be customers who won't find the earbuds suitable for their ears. Have you tried the Minor IV?

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't achieve the promised goals, I think the value doesn't match with quality. Are my first Marshall earbuds but I expected more from them. It has a good sound but is not great, the noise cancelling is fair, I used to have a Bose headphones and I wanted to try something else, but this is no the option to replace them. The only amazing thing is the battery life.

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hi Lucia, thank you for your feedback and for trying the Motif II ANC. Did you try the different earbud tips in the original packaging? It is important to try the different sizes: the better the fit, the better the seal in the ear. A proper seal will affect the audio quality and the noise cancellation as well.

  • Rated 3 out of 5 stars

    Not the same quality as their speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brand lead me to believe that these were going to ha e a premium sound. I like to feel my music, these headphones didnt not satisfy that tick. I have 2 shelf speakers from marshall and was blown away with being able to feel the music. Figured the headphones would produce the same if not better considering they were noise canceling and were confined to earspace only. Disappointing to have to write this review.

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hey Loren, thanks for your review and feedback. Did you try the different sized sleeves/tips for the earbuds? It is important to create a good seal in the ear canal to have the audio experience fully loaded.

  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Right ear disconnects, lower sound, garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the design, I like that you can fine tine the EQ to get your personal sound, battery preservation is great and really liked the fit. Unfortunately the right ear keeps disconnecting (even though I have deactivated In-ear detection), volume tends to be lower on the right side as well, it's really annoying, it just doesn't work

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Thank you for your review. I am very sorry to hear about the issues you have been having your headphones. If possible, please contact Best Buy support for an exchange, or if the item is no longer in the return period, Marshall Group offers a Global warranty service to replace defective headphones. Please contact them if you like.

  • Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds. I did return them for different ones just because I found a pair that were a bit kore comfortable for ling term wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and also easily connected with any phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    great sounding and long battery

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the good: - sound quality - At this price point, these earbuds sound outstanding. Rich, detailed, and balanced, and plenty of volume. - battery life - 6 hours initial plus additional 30 hours (up to 43 with noise cancelling turned off) with case - comfort - I’ve used these as my daily driver for over a week now. No issues leaving them in for long listening sessions while working. - design - Understated black rugged plastic, for those non-Apple fans who don’t care for the all white ecosystem. the bad: - call quality - Call quality was hit or miss in my experience. Some portions of my test calls sounded fine, others met with complaints of sounding like I was in a tunnel. - single point connectivity - One major drawback for me is that I can’t move from device to device very quickly with these as they can only be connected to one device at a time. Not mission critical for some, a bit of a pain for others. - no volume control - Again, not a huge issue, but not having volume control on the earbud means you have to go back to the source device to adjust volume. - touch controls a little clumsy - The controls work well enough, but I found myself hitting them accidentally from time to time if I need to adjust anything. misc: - ANC - ANC wasn’t necessarily on par with other leading buds, but still pretty good. - app - Basic customization for EQ and touch controls. overall: Overall, these feel like a solid 4.5 stars, but at this price point the sound quality really does outweigh any minor negatives in my opinion. They certainly not perfect, but since I can’t give half stars I’ll round up to 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Like the look better than AirPods. The sound is just okay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Marshalls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really like it as much as i thought i would, there was no base to the music

    No, I would not recommend this to a friend
    • Brand response from Customer Service
      Posted .

      Hello, thank you for your review. Lack of bass is not the Marshall audio experience! It may be helpful to try the different sized eartips that came in the original packaging: getting a proper seal in the ear canal is an important part of getting the full audio experience and hearing the earbuds full potential.

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Hear-through mode
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice option for keeping connected to your music.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I’m happy with these. The sound is good, the noise cancelling feature seems on par with others I’m familiar with and the look is what I’d expect from Marshall. I typically travel with an over-the-ear headphone. I like it because of long-term wear comfort and the runtime on a single charge. The drawback though is, with the case, they take up quite a bit of space in your bag. The case is a nice size on these and easily fits in your pocket. No worse than your house keys and car key fob. I haven’t had a chance to test the full extent of run time, but for a trip to the airport for a 1.5 hour flight, battery life obviously wasn’t an issue. For coast to coast or international flights, I’d stick with my over ears as they have 24+ hours of battery life on a charge. Charging is easy, via the USB-C port or wireless. The fit on these is comfortable once you fit with inserts best suit you. As mentioned, I haven’t had to wear them for more than two hours, so I’m not sure how comfortable they are yet if you’re pushing 5-6 hours. They sound on par with my over-ear, but I do think the over-ears provide better noise isolation which I think is an extra bit of advantage/boost for cancelling nuisance noise. I found the ANC effective. Transparency mode is weird though. When on, these seem to act more like microphones to pick up all the ambient noise and my music got drowned away. If I need to listen/hear someone, I’d rather to pause the music, which is easily done with a finger tap. That or remove a bud, as the music stops automatically when you do. Other features are also easy to access too via finger tap sequences. This is nice compared to having to find some switch/button on a tiny bud. An experience I’m used to with some other earbuds of mine. The app is okay, but doesn’t really offer much aside from setting your customer finger tap gesture. You can set the equalizer, but that can be done on iMusic too, so not as though you need the app to fully utilize these. Appearance wise, I’ve always loved the look of a knurl and the gold color cap on the bottom provides a nice color pop. I would recommend these to a friend as they are reasonably priced with decent performance. I don’t know that I would try to do anything too active with them, i.e.-get sweaty, though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My new go-to earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Marshall Motif II A.N.C. earbuds are the comfiest earbuds I've tried. They come with medium ear tips, but they also include small and large tips in the box. The mediums fit me perfectly and created a secure seal that blocked out noise. The charging case is about the same size as Apple AirPods and has a textured finish that keeps it from slipping out of my pocket. It has USB-C charging and wireless charging. I like that the indicator light stays green when it's fully charged instead of just turning off. The Motif IIs claim six hours of battery life in the earbuds and an additional 24 hours in the case. I've been using them for almost a week on the initial charge. Pairing the Motif IIs was a two-step process: first I paired them with my phone, then I downloaded the Marshall app and paired them with it. The app isn't required for pairing, but it does give you some additional features. The earbuds remember the last eight devices they were paired with and can connect to two devices at once. However, unlike my other earbuds, they won't automatically switch between the two devices. For example, I usually pair my headphones with both my phone and laptop, and I listen to streaming from my phone. When I get a call or notification on my laptop, the earbuds pause the stream on my phone and switch to my Teams call or play the notification. When the call is over, the stream from my phone resumes. But how do they sound? I was surprised at how great the Motif IIs sound. Their default equalizer setting is Marshall Signature sound, which has no equalization, and it sounds great. The bass is punchy, the highs are crisp, and the mids are clear. Along with Marshall sound, there are four more equalizer presets and a custom option. Phone calls sounded clear to the other person, but there's no sidetone (the feedback you hear), which I personally find a bit disorienting. Noise canceling worked well, blocking out most of the subway noise during my commute. Transparency mode was okay at volume levels below about 50%, but it's not something you would want to try to have a conversation over. There are low/medium/high sliders for both ANC and Transparency modes so you can select the level that's most comfortable for you. The Marshall Motif II A.N.C. earbuds are my new go-to earbuds for everything outside my office. I highly recommend them to anyone looking for great-sounding earbuds.

    I would recommend this to a friend