The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
Rated 1 out of 5 stars
Horrific preorder process.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was able to place a preorder within minutes of the listing being made available. Now you're telling me my order is delayed? After hearing accounts of people who placed their order DAYS after me getting theirs fulfilled? Unacceptable preorder practices, I shouldn't get moved to the back of the line because Best Buy can't price their own items correctly at preorder launch. Absolutely unethical and trash customer service as well. You've lost me as a customer.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Cancelled order
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
after i pre ordered on the first day they cancel when released because i ordered it when it was 50$ what a scam best buy was will not be ordering anymore products from best buy because it was not a beat buy just a scam
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Never shipped
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible. Lame. Pre order never shipped. We were waiting on it
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Cancelled because i bought at $50
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bestbuy is cancelling all orders that were purchased when it was $50. Super shady lying about shipping delay. Will contact customer service wince they promised the order wouldn’t be canclled and that I could order again at the $50 price… i highly doubt they will.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Done with canceled releases!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
You messed up and cost everyone their chance to get this before resellers rob us. Thank you for offering a deal, canceling, and forcing us to pay insane prices now. NEVER PREORDERING HERE AGAIN!!!!!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
It never shipped
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ended up canceling my order and purchasing it from Amazon after waiting days after due arrival date. I have no idea why the shipping was delayed for so long, since Best Buy won't give you any direct updates.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible Service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Maximum Hulk is in stock and shipping from multiple stores. But Best Buy is canceling orders due to "shipping delay". Terrible customer service.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Cancelled
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I also had my pre order cancelled out of the blue. Not a good look, Best Buy.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
never recommend
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
i pre-ordered way ahead time. neveg got it. says delayed. best buy sucks when it comes to pre orders