Main Content

Customer Ratings & Reviews

Maximum Security (5-Devices) (1-Year Subscription) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 207 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
website
  • Rating: 4 out of 5 stars

    Great antivirus for mac

    Posted
    Jooey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Keeps all my passwords safe also it checks for any suspicious websites that try to steal your information

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    NOT MY FIRST CHOICE

    Posted
    Monipooh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I DON'T LIKE HOW THE INSTILLATION CD ISN'T PROVIDED WITH PURCHASE. WEBSITE TO DOWNLOAD PROGRAM ISN'T USER FRIENDLY!

    No, I would not recommend this to a friend

    • Brand response

      Trend Micro

      We're sorry to hear that you had difficulty downloading your Maximum Security, Monipooh. If you would like to request a disc, please visit the website listed inside the packaging. trend-micro

  • Rating: 4 out of 5 stars

    Not user friendly

    Posted
    SCC1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not able to download without Geek Squad directing me to another site. Pop up kept coming up with a number to call. Didn't want to do that.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Aggravating product

    Posted
    ArmySgtsWife
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Would not buy again. Software constantly will not allow us to go on popular company and common websites and I don't mean one or two I'm talking 40. For example we buy our straight talk minute cards on the Walmart app and they email us the card with the pin. We have been doing this for years with no problems with any other security software we have had. Now when we try to open the email for our phone card it will not let us and says that it MAY be malicious and they have not reviewed that site. They have a spot to click to request them to review it and we have don't that 50 times and they never email us any result or response and that is just one example of one site we cannot go to and this has been over last 7 months can't wait to replace this software...

    No, I would not recommend this to a friend

    • Brand response

      Trend Micro

      We're sorry to hear about your frustrations, ArmySgtsWife. You should be able to whitelist the websites you visit in the settings of your Trend Micro console. This will allow you to visit those websites without any problems. If you would like us to help you adjust this setting, please give us a call or email us. trend-micro