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Customer Ratings & Reviews

Trend Micro Maximum Security (5-Devices) (1-Year Subscription) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 209 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-3 of 3 Reviews
  • Rating: 2 out of 5 stars

    Aggravating product

    Posted
    ArmySgtsWife
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Would not buy again. Software constantly will not allow us to go on popular company and common websites and I don't mean one or two I'm talking 40. For example we buy our straight talk minute cards on the Walmart app and they email us the card with the pin. We have been doing this for years with no problems with any other security software we have had. Now when we try to open the email for our phone card it will not let us and says that it MAY be malicious and they have not reviewed that site. They have a spot to click to request them to review it and we have don't that 50 times and they never email us any result or response and that is just one example of one site we cannot go to and this has been over last 7 months can't wait to replace this software...

    No, I would not recommend this to a friend

    • Brand response

      Trend Micro

      We're sorry to hear about your frustrations, ArmySgtsWife. You should be able to whitelist the websites you visit in the settings of your Trend Micro console. This will allow you to visit those websites without any problems. If you would like us to help you adjust this setting, please give us a call or email us. trend-micro

  • Rating: 2 out of 5 stars

    Was too hard to install

    Posted
    LooLoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The directions were not very clear. Not able to follow what they were trying to say

    No, I would not recommend this to a friend

    • Brand response

      Trend Micro

      We're sorry to hear that you had trouble using your Trend Micro software, LooLoo. We'd be happy to help you if you want to give us a call. trend-micro

  • Rating: 2 out of 5 stars

    NOT MY FIRST CHOICE

    Posted
    Monipooh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I DON'T LIKE HOW THE INSTILLATION CD ISN'T PROVIDED WITH PURCHASE. WEBSITE TO DOWNLOAD PROGRAM ISN'T USER FRIENDLY!

    No, I would not recommend this to a friend

    • Brand response

      Trend Micro

      We're sorry to hear that you had difficulty downloading your Maximum Security, Monipooh. If you would like to request a disc, please visit the website listed inside the packaging. trend-micro