Customer Ratings & Reviews

So far we are glad we got the upgrade and are enjoying using it.

Best microwave ever. It looks nice and works good. Can't go wrong with it.

Was delivered on time and worked without any issues once it was installed

Excellect price, delivered as promissed, great item

Great product ! Would definitely recommend! Love it!

I would highly recommend and purchase from Best Buy

I ordered this product 5/31/2020. My scheduled installation date has been pushed back twice now and its currently sitting at July 27th. The current date is 6/26/2020and they're sending mean email to review them. Bestbuy is telling me its due to manufacturer delay. However I ordered maytag washer and dryer from elsewhere after I ordered this microwave and it was already delivered a weekend a half ago. Not happy right now

Love the convection aspect of the microwave. It’s perfect for bake potatoes and I like the reheat feature.

We purchased this to replace a 20y.o. GE. I will say it is very nice looking but there the positives end. I cook all the time and certainly know my way around the kitchen. This microwave will cook bacon/frozen pizza/reheat an item - anything/everything - in a 3” center circle only. The 3” center of an item is overcooked/perfectly cooked or charred (you never know what you will get) and the outer area is still frozen/cold. Making a cup of tea/cooking in any microwave approved Pyrex/glass etc renders the item so hot it is untouchable without burning your hands/or reaching for the oven mitt and even when you get it out of the microwave with the mitts you can’t touch the cookware b/c it’s so hot. I contacted Maytag several times. 1st tech that came out said I needed to put food on plate/in cookware run for 25% of recommended cooking time, stop microwave, turn product 90^ and cook for another 25% of cooking time, then stop unit, turn another 90^ and cook another 25% etc...until I had completely rotated the 4 outer quadrants of the food item through the center?! What the heck? Are you serious? Am I on candid camera/being punked? I called Maytag again, they sent out a different guy and he said I needed a dedicated electric line b/c it shared a line with the cooktop - so $200 Electrician bill and a new line later - still the same problem. My mom was helping me out and made an Omaha Pot Roast (Followed the microwave instructions perfectly) and the center of the pot roast was charred/couldn’t be eaten/salvaged...the outer area was fine so 5 people attempted to share 1/3-1/2 of a pot roast meant for 6. She didn’t know about the 25% cook/turn thing - who would? She felt just awful - was only trying to help...house smelled for 2 days like charred pot roast and we are told by Maytag “it’s cooking as intended”... can’t tell you how much I absolutely regret this purchase, I have asked Maytag for another of the same thing b/c I believe this unit is defective...they said it’s working as intended so they can’t help us. I just wish they would make it right and switch it out. Whirlpool/Maytag/Kitchen Aid is all the same company - so I will replace it with a GE - too bad b/c it’s really a good looking unit.

If I could give this appliance NO stars, I would. Purchased only 2.5 years ago and it suddenly stopped heating. Numerous calls, email, FB requests and posts on their twitter feed (which Maytag solicits) I am still waiting for help. Maytag does not support their "10 year Warranty". Don't be fooled - look for another brand.