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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $809.99

Customer reviews

Rating 4.1 out of 5 stars with 19 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are impressed with the ample space, quiet operation, and ideal size of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its overall performance, the inclusion of a freezer light, attractive price, and appealing design. However, some customers have expressed concerns regarding temperature control issues, indicating that the refrigerator may not maintain a sufficiently cold environment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new refrigerator in a hurry due to failure of our previous unit and this was the only readily available model that fitted in our kitchen space.. Only a basic model without a water dispenser, with an optional icemaker, but it does have a lot of storage capacity and is working great. Excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer light, Noise level, Space

    Rated 5 out of 5 stars

    Quiet & spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Maytag refridgerater. Very quite and specious. The freezer is roomy and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    7/12/24 Maytag 18.1 cu. ft. Top Freezer/Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Maytag 18.1 cu. ft. Top Freezer Refrigerator is performing excellent to date. It's almost 1 month being used. My ice trays froze in less than 6 hours. My fresh food and fluids are cold. The unit is quiet. The seals are tight. This unit replaced my 22 year old GE. If there is opportunity, I will review after a year. It's great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great fridge great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now that we are empty nesters, downsizing, this fridge is perfect. mid size and efficient use of space. medium for loudness when running.downside no ice bucket if you don't get ice maker.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, well designed spaces. The only issue is the temp control in the fridge. Not enough settings. I find things in the back freeze at recommended settings.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    My 3 day Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for 3 days because delivered with front door dented. Liked the lighted, adjustable shelf freezer. But had an ice pack in freezer, on recommended setting, that didn’t completely freeze. Refrigerator temperature fluctuations were bad. Put on recommended setting, never would get below 42. Was well built though for price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a standard fridge, what more could u ask for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wish Maytag had a fridge/freezer a little larger that fit in a 30" wide opening that was a standard bottom fridge-top freezer. We like the long drawer vs. the smaller drawers. The shelves could be a little thicker as they sag some with full-gallon jugs on them. Time will tell how good it really is but for now it's what we expected it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Fridge for the Garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an extra fridge for the garage and this one is perfect. It got cold very quick and is fairly quiet. Great size and the glass shelves are better than wire ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered fridge on Sept 10 - put in my garage instead of kitchen because they didn't have the waterline kit or tools Best Buy's Appliance Resolution group is AWFUL!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer light, Noise level

    Rated 5 out of 5 stars

    Great refrigerator. Happy with purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great refrigerator. Very quiet. Keeps everything cold. Being that the freezer is sized generously, I have to bend down or step back to see the top shelf contents in the bottom part of refrigerator. Not a real problem. I have the black. Wish it came in black stainless. I love that I have a full deli drawer & even a 1/2 size dairy bin. Would love to be able to adjust freezer shelf, and better adjust door bins & bottom part shelves. Few options there

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    A BRAND NEW BROKEN DOWN REFRiGERATOR.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year, my brand new refrigerator broke down. I have a 3 year warranty I bought this refrigerator 2018 At best buy in Compton, CA The geek squad came out 4 time to replace parts . Mr. Jose Replace the first part. Mr. Habanero replace parts. Mr. Pablo place parts and checked the temperature. After all that checking my refrigerator is still freezing my food and insulin. I asked for a new refrigerator, but they still want to fix. I'm saying to myself fix what?. If it's not fix by now after 4 attempts you would think someone would say the refrigerator is defective. Let's replace it. But right now I'm so frustrated with bestbuy, I thought they would stand buy their customers and product with a full 3 years warranty, you would think so. My husband and I spent to much money and time on this product. I will never buy anything ever from bestbuy . If they can't replace my refrigerator I don't want them to come and fix it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Patty, thanks for the review. We regret to hear that your appliance is not living up to your standards In purchasing extended service coverage from a third - party administrator, you are contracting with and delegating authority to that provider to administer service and/or maintenance for your appliance in lieu of the manufacturer.

      Any decisions made by an extended service plan provider, in regard to continued repair of your product versus replacement or reimbursement, or in regard to the service provider used to perform appliance repairs, are at the sole discretion of that service plan administrator. Whirlpool has no jurisdiction over your service plan or its administrator.
      Your comments have been documented in your customer file and are available for review should you need to contact Whirlpool at a future date. However, in regard to resolving your current appliance concern, we must refer you to your service plan administrator for further assistance.

      The extended service company should be abiding by the terms and conditions of your extended warranty. You will want to review your contact and discuss your options further with the plan administrator that holds your contract as they will be able to provide you with the best assistance possible. If you have any further questions or concerns please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. MaytagBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a garage second fridge which is how we're using it. Has only been a couple of months so we'll see how it holds out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed at a great price. Maytag durability too.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Has rolling wheels - easy to move around

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has rolling wheels, easy to move around. Lots of usable space.

    I would recommend this to a friend
  • Pros mentioned:
    Freezer light

    Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GREAT FRIDGE --NICE GLASS SHELVES AND ALL ARE ADJUSTABLE--LIGHT IN FREEZER IS NICE ADDED FEATURE ALSO

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed a refrigerator for my patio and this worked great and it was a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too big but plenty of space! Best feature is the light in the freezer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reasonable price - great unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for garage use. Works great for what I needed it for.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Not cold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it plugged in and left it for over 24 hours as suggested and it's not even remotely cold. I had an ice pack in the freezer to check the status and nothing. there's air coming out but it's not cold and there's basically nothing going into the fridge part. Very disappointed after having waited 3 weeks for this. Not like we have another refrigerator unit on standby to keep perishable food.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi LizN, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Customer reviews from maytag.com

    User rating, 4.4 out of 5 stars with 2161 reviews on maytag.com.

    See all maytag.com reviews
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