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Customer Ratings & Reviews

Maytag - 24.7 Cu. Ft. French Door Refrigerator - Stainless steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 377 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 20 Reviews mentioning:
noise
  • Rating: 4 out of 5 stars

    Really nice but a little noisy

    Posted
    Kdkf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm loving the refrigerator but it's a little noisy.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    High Pitched Compressor

    Posted
    Rhiley

    Makes a constant high pitched noise when cooling and it runs almost constantly. I would estimate that it runs about 80% of the day which wouldn't be that bad if it didn't make the high pitched screeching sound. Other than that its a beautiful fridge, but unfortunately because of the noise, we are returning it.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Pretty but loud

    Posted
    Hannah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This refrigerator is pretty to look at and holds a lot of food. The smudge resistant feature seems to work also which I love. However, this refrigerator is very loud. It has woke me up several times making loud popping noises ( which I assume is making ice). The motor (?? @@@@@@@ also is very loud at times. There have been a few times I have wondered if the noise is normal or if I should call someone. Since it does not do it all the time I am assuming it is normal. I have not had it that long so time will tell.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Hannah, we really appreciate your feedback and do apologize for the inconveniences. Please feel free to reach out to us if you have any questions or concerns. MaytagBrand

  • Rating: 2 out of 5 stars

    Very loud

    Posted
    Julio

    Produces a lot of moisture. Door frames are wet with moisture. When you open the door the fridge becomes silent, closing door noise begins. Call customer service waited more that thirty minutes on hold, hug up without spiking to someone.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Hi Julio, we apologize for the problem with the Refrigerator's moisture problem. We would recommend making sure that both doors are level, as unleveled doors can create a gap in the seal around the Refrigerator, causing the Refrigerator to produce moisture, run less efficiently and to run louder than it normally would. For proper instructions on how to level the Refrigerator, we advise checking the Use and Care Guide, pages 7-8 on the adjustment of the doors as well as the leveling legs. If the problem continues, we ask that you email us at Maytag_Digital@Maytag.com with the model and serial number as well as your contact information. We also ask that you provide us with a brief description of the problem. Thank you for the review! MaytagBrand

  • Rating: 5 out of 5 stars

    Lots of room.

    Posted
    flunana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Noisier than I'm used to but foods are cold and fresh vegetables seem to last longer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don’t waste your money...loud!

    Posted
    Atom04
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I can't think of many purchases I regret more than this one. The compressor is loud and is running for hours every evening. It is a constant droning. I had Geek squad out and they claim it is normal operation. I've had cheap, rental house-quality fridges that weren't nearly as intrusively loud and annoying. Also, the layout is bad. Even the aforementioned cheap fridges had more efficient layouts. Dont be a dummy like me, avoid this fridge!

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      At Maytag, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Maytag® Social Media Relations Team MaytagBrand

  • Rating: 4 out of 5 stars

    Nice look and Space

    Posted
    mikesillusion
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Happy with purchase, very nice Refrigerator and good value for Price. Purchased the whole Maytag matching kitchen set. Cons I have noticed: Sound level when running. The compressor part seems quiet but there is some other fan or motor that runs and is louder than it should be. Can hear it running clearing in the living room. Anyone know a correction for this? It stops when you open the door and starts up again when it closes. Ice maker is a little loud, but I'm fine with that. Not much more than previous brand. Finger/Hand Prints still show up. . Kids. Still love it, but will be asking more questions or have the Running Noise level checked.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It keeps my food and drinks cold and/or frozen.

    Posted
    Sammy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We've had this refrigerator going on four months now and haven't had a single issue with it. Like most, the ice dispenser is noisy but it's not a big deal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love how it looks

    Posted
    JWillie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    VERY loud when water is filling for ice. Ice maker drips a little water in tray.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Maybe not so great

    Posted
    BobbyS
    • Verified PurchaserVerified Purchase

    Every time the refrigerator compressor cycles on, it sounds like someone is making 8-10 loud knocking noises. After 10 seconds it is quiet and works per a normal refrigerator. Warranty repair came out and could not duplicate the sound (wouldn't you know it but they tried to force start the compressor so maybe that is why it did not make the sounds), They said they found a loose compressor bolt and tightened it. Did not fix the issue so recalling warranty service. Also lots of wasted space for the configuration of the shelving. I prefer a side by side.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      BobbyS, we thank you for your review. At Maytag, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Maytag® Social Media Relations Team MaytagBrand

  • Rating: 4 out of 5 stars

    Beautiful fridge

    Posted
    snickers
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Beautiful fridge with great space inside. Ice maker is a little loud.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Loudest refrigerator I've ever heard

    Posted
    Greenhopper

    The ice maker takes up half of the room in the fridge. Freezer needs separators of some sort and the random compressor noises this thing makes tells me I will never buy another maytag product again.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at Maytag_Reviews@Maytag.com with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you MaytagBrand

  • Rating: 5 out of 5 stars

    Good product.

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Refrigerator keeping compartments at required and set temperatures. Ice maker is working well. Water and Ice in door nice feature. Frig is a little noisy when cooling. Not overly loud but can be heard across the room; a whoosh sound. Geek installation was excellent. So far happy with purchase.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Noisy

    Posted
    Noisy

    Going to call Best Buy tomorrow. Had my fridge for less than a week. The constant noise gives me a headache. Would like to keep the fridge but if the noise can't be stopped I am retuning for another brand.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Hi Noisy, we apologize for the problem with the Refrigerator's noise. Refrigerator noise has been reduced over the years. Due to this
      reduction, you may hear intermittent noises from your new
      Refrigerator that you did not notice from your old model. Below
      are listed some normal sounds with explanations.
      ■ Buzzing - heard when the water valve opens to fill the ice
      maker
      ■ Pulsating - fans/compressor adjusting to optimize
      performance
      ■ Hissing/Rattling - flow of refrigerant, movement of water
      lines, or from items placed on top of the refrigerator
      ■ Sizzling/Gurgling - water dripping on the heater during
      defrost cycle
      ■ Popping - contraction/expansion of inside walls, especially
      during initial cool-down
      ■ Water running - may be heard when ice melts during the
      Defrost cycle and water runs into the drain pan
      ■ Creaking/Cracking
      If you choose to keep the Refrigerator and have any further questions, we ask that you email us at Maytag_Digital@Maytag.com with the model and serial number as well as your contact information. We also ask that you provide us with a brief description of the problem. Thank you for the review! MaytagBrand

  • Rating: 4 out of 5 stars

    Quality product at a great price

    Posted
    JWBB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this refrigerator and dishwasher with the fingerprint resistance stainless steel. Refrigerator is working fine and looks good. Only negative thing is it is a little noisy at times. Best Buy had this on sale.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    noisy

    Posted
    jc78

    the fridge is nice looking and large. it's VERY noisy. 4 months after owning it the water line started leaking inside the fridge and had to be replaced. now, a little over a year, the fridge rattles and knocks. .

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Hi Jc78, we would like to inquire further about your review with you. Please email us at Maytag_Reviews@Maytag.com, with your name, phone number, street address, zip code, model & serial number, and date of purchase on the Refrigerator. Please also copy and paste your review into the email as well. MaytagBrand

  • Rating: 5 out of 5 stars

    Amazing fridge

    Posted
    gsal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This fridge is awesome. Roomy, spacious, and the best thing, finger print resistant! The only thing I don't like is the ice maker is super loud and it immediately starts making ice after you get some. Other than that, it's perfect. It looks great in my kitChen too!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor quality

    Posted
    Sandyc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very cheaply made. My last Maytag was exactly the same style just 10 years older. Even though it died and I had to get a new fridge, this new updated one is so much more flimsy and cheap compared to my old one. This Maytag fridge lacks Room and the containers that hold condiments and such are very cheap thin plastic. The compressor is also pretty noisy. The freezer door is very cheaply made and doesn't work very well. I think I'm done with Maytag.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Sandyc, we manufacture several different models with various feature and accessory designs in trying to provide (Washer, Dishwashers, etc.) that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. MaytagBrand

  • Rating: 4 out of 5 stars

    Good So Far

    Posted
    TxJB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall it's a nice refrigerator. It looks good and has good capacity. The only complaints that I have about it's that the ice maker is smaller than I expected. I was trying to match other appliances so I never saw exact model in store only online. Also it makes a knocking noise for about 5 seconds when it comes on. The last thing has nothing to do with the product but was with the delivery. The delivery guys left a lot of little pieces of the protective plastic in the seams along the doors and the ice dispenser in the door. I had to cut the small pieces off and remove them so that they weren't sticking out all over the doors. Also they made a mark on my door with their dolly and didn't mention it to me until I saw it as they were leaving.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sturdy Refrigerator

    Posted
    Cathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I replaced a 10yr old Kenmore side-by-side with this Maytag. Although this fridge has approx. the same cubic ft. from what I had, the top/bottom style (or horizontal style) does take a little getting use to. The shelves are sturdy and adjustable. The ice maker bin does inhibit some space on the top left shelf. If you have an over abundant of'tall items', it seems at first they all won't fit, but in the end they do. Due to the more powerful condenser, it's louder than my old Kenmore, but it only clicks on in increments, so it's not totally annoying. Despite the slighty louder condenser, getting use to the interior reconfiguration, the overall features, tight seals and fingerprint resistant exterior was a good tradeoff. Overall, I'm very satisfied with this Maytag and feel it was a good decision.

    I would recommend this to a friend