Customer Ratings & Reviews
- Model:
- MDB8959SKW
- SKU:
- 6411385
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the quietness and cleaning performance of the 24" Top Control Built-In Tub Dishwasher. Many appreciate the useful third rack and the overall capacity. Some customers have reported concerns regarding reliability, long cycle times, and issues with the pump and control panel.
This summary was generated by AI based on customer reviews.
Too long to wait for replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher was defective, drain pump does not work. It is taking way too long to get a replacement dishwasher installed. Replacement dishwasher came in from the factory 31 December, 2021 but it will not get installed until February 9, 2022. That is unsatisfactory and bad business
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Michael, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
- Cons mentioned:Reliability
At least the warranty is easy to use!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 times replacing the same part. Would not recommend or buy again.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi olistephe, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
It was damaged when it arrived.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst, it was damaged when it arrived. I bought it at outlet and took pictures. Best buy refused to send a different dishwasher or give me any credit towards a new dishwasher. Purchase was cancelled.
No, I would not recommend this to a friendNever buy from Pacific Kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After three attempts at deliver and installation I cancelled the order. Twice the installers didn't show up. I wasted two days because I was never called to let me know that they weren't coming. The third time the dishwasher came out of the box damaged.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Very happy customer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but worth the money and it looks good in our new kitchen. You can not hear the dishwasher run.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use, Noise level
Dependable Maytag!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Third Rack is a GAME CHANGER!! Awesome. Very quiet. Solid construction and easy to use. Results after each cycle are excellent - no double washing needed. We are very pleased with this new Maytag as we knew we would be. We'd give this unit our strongest recommendation
I would recommend this to a friend Horrible dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher leaked from day 1, everytime, its horrible. Got the warranty, thank goodness, they replaced the door, which had 4 dents in it, and still leaks.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Gina, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Nightmare!!!! Do not purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery company damaged my surrounding woodwork and seemed unfamiliar with how to complete the install. This has been a nightmarish experience!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello RobertK, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its all i thought it would be. My wife and i feel good about our pirchase.
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far dishwasher has been great my wife is do glad we purchased this.
I would recommend this to a friendMistake buying open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box. It was missing parts that Maytag said I would receive missing pieces right away. Over a month and still can’t use it. Nightmare
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Feelingscammed, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Maytag dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes way too long and everything is still wet even with high temperature setting
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello Wetdishwasher. We are very sorry that you are not happy with the design of your Dishwasher. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
Replacing after 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it two weeks and am having to get a new one. Best Buy is replacing it thankfully but I am worried about the new one; hope it doesn’t have the same issues.
No, I would not recommend this to a friendis anyone listening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My item is on backorder and haven't heard any updates.
I would recommend this to a friendBrand response from MaytagTeam
Posted .We apologize for any frustrations, bestbuyshopper. At this time, we do not have the provisions to assist in inventory, stock, or delivery in customer service. You will need to consult your dealer. Most dealers will order from a storage warehouse or buying group. They do not always purchase directly from the factory. Your dealer has contacts within our organization that are better able to answer any delivery questions that you may have.
This product was a huge disappointment.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Four months of use and it already requires repair for a defective pump flow meter. Very disappointed with American made products.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello SherrI3s, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu
Didn't Fit Space Available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this Maytag dishwasher as it was too tall and wouldn't fit into the designated space in my kitchen. Instead, I got another brand of dishwasher which was "ADA" compliant and was short enough to fit into the available space.
No, I would not recommend this to a friendUnhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We been having problems with error codes. We have tried to contact Maytag I was on hold for 45 minutes. I very upset with this purchase.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Skip, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
- Pros mentioned:Cleaning performance, Noise level, Third rack
Mom4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, this is the quietest dishwasher ever, great for an apt. Yes, it fits under the counter. The top rack (of three) is one-of-a-kind and can even fit small cups. It says you can block direct access from the bottom to the soap dish and put bowls or pots on the bottom rack blocking the path but I haven't tried that yet! Does use the usual minimal soap (their container - half full) and wash all the dishes. I do put dishes in that have NOT been "rinsed, scraped or wiped spotless" and they do come out clean. (I do remove scraps of food so I never clog my pipes!
I would recommend this to a friend Maytag dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged. Tried to get a new one and min were left in stock
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello ChasB! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Pros mentioned:Cleaning performance, Noise level, Third rack
Very happy.. Very quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this dishwasher for almost 3 months. I love it. It's very quiet which is what I wanted. And the 3rd rack savesa lot of space on the rack for glasses. It cleans really well too. I'm very happy with this decision and that doesn't always happen!
I would recommend this to a friend