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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4 out of 5 stars with 103 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers praise the 3.8 Cu. Ft. High Efficiency Top Load Washer with PowerWash Agitator for its wash quality, ease of use, and capacity, with many appreciating its size and efficiency. However, some customers note that the washer can be noisy and that the agitation and spin cycle may not meet all expectations. Positive feedback frequently highlights the machine's ability to handle large loads and its user-friendly interface. Concerns were raised regarding the noise level during operation and the effectiveness of the agitation and spin functions for certain items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 103 reviews
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    magnicent machine a real workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professionally installed ready to clean the clothes I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Noisy but does job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes, very noisy and loud.looks great !!

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Maytag

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife she loves it works extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer and easy to use. Thanks Bestbuy to deliver and help us to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Best value washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Was hooked up in minutes and does a thorough job. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is efficient. Glad I bought it! Better than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Must have. Best experience ever. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a Maytag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last Maytag washer lasted 28 years. So we wanted to stick with this brand. Best Buy had the best price for the model which we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use ! Cleans well , a bit noisy but overall was a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't think I would like one that adds the amount of water you need itself, but I love it. Glad I bought this one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Old fashion washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An old fashioned washer that most still got to have at home love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke down in 3 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 weeks in it locked up and started burning. We are so disgusted with the quality of what is coming out of major appliances these days and this is another example. Nothing lasts beyond a few weeks let alone years. We will see if the warranty will stand up. We bought this item because it was analog and our new digital washer only lasted 3 years with a repair and much coaxing. This is the first and last time we will use Best Buy for appliances. We had high hopes after being a loyal Sears customer. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Greg, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Agitation

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! After only three month of having it purchased and having using all the recommended cycles for each type of loading, it started living my clothes all dirty and eventually it stopped washing completely, the agitator is not working. I’m very disappointed with this washer since I was told the ones with the agitator would be more durable.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Theworstwasher, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu MaytagBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Black friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale for a condo flip Was prefect for that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe the reviews on here saying this machine gets their clothes clean. It doesn't. The water level is below the top of the clothes. The agitator moves in slow motion. I washed one white item 4 times to get it clean. I have figured out that if you let it fill and when it starts agitating you can lift the lid and it will add more water. But you have to do this many times and who wants to stand there and put up with this. Now I'm gonna have to go to the laundry mat do any heavy laundry. These new HE machines are worthless and the manufactures know it. Do not change the wording on my review.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Karen, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 5 out of 5 stars

    Great washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Had to get used to some of the newer options on it. It's quiet and the 'done' buzzer is loud enough to let you know it's time to transfer the clothes to the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Place

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service that we got from the Best Buy crew members, they also had a great crew that came out to install my purchase I give ya'll a big 10 for your service

    I would recommend this to a friend
  • Cons mentioned:
    Agitation

    Rated 2 out of 5 stars

    Already not working

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this 6 months. It has stopped agitating. Have to wait a couple weeks for maytag to look at it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Freezer, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Washer dryer pair is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love my new Maytag washer and dryer. The price was great and ideal for the family

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not an improvement on my old Maytag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed! Tried to wash a queen size mattress cover and the water overflowed! The Top Load Washer Cycle Guide that I received from Maytag, indicated “ Large items such as sheets, sleeping bags,” etc. should be washed using Bulky Items Cycle, so why would a consumer think that a mattress pad should not be washed in a drum that is much larger than my old Maytag washer. In addition, this washer does not qualify for a rebate!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi JoJo, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

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