Customer Ratings & Reviews

Godzilla owned a Maytag for ten years and decided to replace it with a newer model. He ordered it from Best Buy because they had it for a good price and the Geek Squad was able to deliver it sooner than one of the big box stores. They did a great job with delivery and installation, and in no time Godzilla was washing clothes in the new washer. He found that they were clean, and since the washer was properly leveled they machine did not wobble too excessively or move across the floor. The king of the monsters was pleased with his purchase. He put on a new, clean shirt and enjoyed the rest of the day.

I love this washer ! It’s soooo great easy to use . Very happy so far ! It’s powerful and cleans the clothes wonderfully.

Love my washer. I’ve had other washers in the past that don’t work as good as this one. Quiet and cleans the clothes like they should.

We love this washer. The Maytag front loader is amazing. I wouldn’t trade it for any other washer in the market. I’ve tried top loaders and they simply aren’t very good. This washer here I would recommend to anybody appliance shopping.

Other than it not being properly leveled at installation the washer is a dream. Big Ups to the Geek Squad for being prompt, courteous and thorough while finding the solution to my leveling issue so that I can now enjoy my appliance worry free. I am pleased with the overall performance of the machine, and am a satisfied customer.

This washer is so quiet, I had to verify the machine was on! It’s very sturdy and I washed a large, thick queen size comforter without shaking or noise and it came out fresh and clean. I love the steam feature for sanitizing the laundry, during the era of covid19 it’s nice to have the option to sanitize those things that need some extra germ removal. I purchased the white w/d, it’s very modern and clean. The settings can be a bit intimidating but once you use the machine a couple of times it’s a breeze. I would definitely recommend both the washer and dryer and will buy Maytag again when the time comes. Also, the w/d comes with a 10 year warranty from the manufacturer....gotta love Maytag and how they stand behind their products! Great value for the money....don’t buy the less expensive brands, trust me you’ll end up replacing them within a year or two!

Had my previous Maytag for 15 years and it was getting tired. New model is quiet, efficient and of very high quality. Great service behind the product with the Geek Squad annual agreement I have.

Purchased this washer with its matching dryer unit to replace an older set of Samsungs. So far I’m very pleased with the unit. There is plenty of room for large loads, the unit seems to be very water efficient, uses little detergent, several washing cycles, very pleased with the noise level.

I bought the washer dryer combo in January 2019. First service call came in March 2019. It would take 3 to 6 hours to complete a regular load. Always the same thing, replace the board and sometimes the panel too. Multiple repair visits for the same thing. Maytag refused to do anything but send more repairman. FINALLY in August the replaced the machine. Fast forward to September 2020 and that machine is a year old and it hasn't worked correctly for more than a couple of months at a time. Same issue as the first...hours and hours to complete the cycle if it finished it at all. Never any error codes just says 1 hour and 27 mins to finish and 3 hours later it would say 45 mins left. So now Best Buy has lived up to it's warranty and they are issuing a full refund of the machine. I just want to warn everyone this washing machine is the WORST!! 2 machines in 18 months and never more than a few weeks of working correctly. Always the same issue and always the same repairs.

Although I have not used the washer too much, I am happy with it, because it does a good job in cleaning my clothes, I want to add that the washer is so quite I thought something was wrong with it. It certainly better than the one it replaced. Hopefully it will continue to make my clothes come out cleaner and whiter .

Quiet. Runs great. Washes great. Easy to use. Would recommend it.

The washer is super quiet and handles large, bulky items like bedding with ease. The only sound you really ever hear from it is the signal telling you the cycle is done.

I very much enjoy the new machine. It cleans so well, it’s so quiet I can’t hear anything.

I bought this washer a couple of weeks ago . i have found it to be efficient, quiet, easy to use. I am 72 so I do like" easy to use".

Washer was easy to install. Is very quiet and easy to use. Only one thing is the control panel is very sensitive. Be careful not to lean over the machine or put your hand on the display because it will change the settings. All in all a very good investment.

We bought our first (!) washer in May 2019. In August 2019, the washer stopped working because of excessive suds in the drain pump. This part is not covered under the VERY limited warranty. A repair was quoted at $615 (we paid $700 for the washer). However, supposedly due to Covid the part was on backorder through at least the end of October. We elected to replace the washer. Unfortunately, because we have a stacking situation, we had to replace with the same exact model (otherwise we would have had to purchase a new dryer, too). Frankly, I suspect the part was backordered so far because there may be a lot of other people experiencing the same issue. The repairman didn't say that there was any particular failure, just that if suds get backed up too far into the drain pump, it will fail. Seems more like a design flaw. Other than the costly and very slow repair, we have found the product to fully meet performance expectations.

This washer works great, easy to use, and It is very quite

I live this washer very quiet and gets the clothes clean . All settings for different size loads and the sensing of the cloths so it adjusts the water

Overall great machine. Quiet and washes well. My issue is some wash cycles are quite long. And it needs cleaning every 30 washes which is ok but it means you have to do it or reset the washer each time until you do.

So happy I went with this washer it’s quiet is powerful with so many different options it gets the job done above and beyond