Customer Ratings & Reviews
- Model:
- MHW5630MBK
- SKU:
- 6512747
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Fresh Spin for its excellent cleaning performance, quiet operation, and ease of use. Many also appreciate the washer's capacity and build quality. However, some users have expressed concerns regarding the spin cycle's performance and the control panel's sensitivity. A few customers also reported issues with warranty coverage.
This summary was generated by AI based on customer reviews.
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk... normal was cycle takes 3 hours so with a family of 4 everything gets washed on rapid 30 minute cycle...always throwing some kind of error code ...i finally had to drill a small hole in the top of it and run a piece of string down to the manual door unlock latch inside so the wife could open it or it just stays locked
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Jamie. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Buy Maytag if you don't NEED a washer to work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER AGAIN. Loud as a jet engine when it spins, shakes my whole 2nd story. Also sometimes the clothes are more wet coming out of a cycle than they should be. But the worst is that it lasted 2 years. Yes, just 24 months of use on a $900 machine. The circuit board went bad...no parts are available anywhere...no one is making them. They said it MIGHT be 3 more months...but they can't be sure. If you cannot afford to go without a way to wash clothes for an unknown amount of time then do not buy a Maytag.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi MKnKK, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Door seal leaks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door seal leaks only after a few months. Warranty did not cover anything. Parts and labor to replace are more than what the washer cost. This washer is junk. Do not buy.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Jose. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Broke down again! And again...and again...and...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let's just say the Maytag repairman is no longer bored out of his mind! Electronic (circuit board) controlled washing is a hopelessly bad idea. Consider the environment: Lots of vibration, and wetness = broke all the time!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, DavidC. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Washer Vibrates
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer vibrates and rocks when in use. The sales person was very nice about it and offered to replace it. We are waiting for our new one.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys wouldn’t install absolutely brutal service. Never get reimbursed for not having my washer installed. Wouldn’t recommend geek squad to anyone
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello User213116, we are terribly sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Don’t buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality,noise spin…wake up everybody.poor quality
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, AdamT. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Electronic issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like this machine, however we have had to have the board already repaired twice in 2 1/2 years. Buy the extended warrenty
I would recommend this to a friend